
A personal welcome from Silvia and an introduction to the survey that provided the idea for creating this course.
This brief lecture is designed to clarify some points relating to the course.
If you increase each of the 'turnover drivers' by just 10%, that would represent a 33% increase in turnover. Direct mail can be used very effectively to achieve this objective, and I share some ideas with you for marketing to your existing database
Follow these steps in this lecture if you want to be effective at getting referrals.
Creating an effective U.S.P. can be quite a challenging exercise; follow the steps in this exercise and answer the questions as they are designed to guide you through the process.
If you are wanting to increase your profits by upselling to customers, here are some ideas that may work well for you.
This lecture provides some great proven strategies for creating an effective advert.
All businesses should have a marketing plan. Do you have one/do you plan to create one?
In this lecture you are introduced to some of the main components of an effective marketing plan.
You need to craft these steps into your marketing plan
Creating your plan may take time, however it is well worth the effort.
In this final section I briefly review the marketing concepts covered during this course. I also point out the value of having several marketing strategies being implemented at any one time.
My messages with positive ideas and suggestions for adding to this course are always welcome.
Covid hit everyone hard and we have all been forced into a new way of doing business.
You will learn which marketing approaches are being embraced by businesses. Marketing strategies have changed due to Covid and businesses need to embrace these changes in order to navigate these challenging times.
The practices outlined in this lecture will hold your business in good stead during these pandemic times.
How to boost your online presence by embracing digital platforms.
It is important to ensure that your website reflects updates to your products or services, and that it is positioned to maximize visitors experience.
Once the current pandemic is in the past, you will need to ensure that you adjust your marketing to meet any long term changes to consumer habits.
Surveys of small to medium businesses have found that many businesses fail to implement some of the most basic marketing strategies; strategies that can make the difference between 'just surviving' or thriving.
Sadly, these marketing strategies are common knowledge but not always common practice. This course introduces you to the five most common marketing omissions and invites you to examine your own business marketing strategies. Are you on track, or should you be making some improvements?
This course is designed to get you thinking about what you need to do to ensure you are on track with crucial marketing that will help you survive. and you will be introduced to some proven approaches you can build upon.
A current focus for many businesses, is how to navigate the challenges of dealing with Covid. Consumer habits and their wants and needs have shifted, and in some cases changed dramatically. Businesses need to adapt to these changes. A bonus section has been added to this course to get you thinking about your business in this current environment. You will be introduced to where you need to focus your key marketing practices so that they marry with current consumer habits and also with their needs.