
Develop a written marketing strategy that unites staff behind a clear plan, defines your customer and target market, and guides annual decisions for hospitality properties’ success.
Craft a brand that communicates value, differentiates from competitors, aligns with mission, and resonates emotionally with guests; ensure consistency, employee buy-in, and reliable delivery.
Identify your customers through demographics and psychographics to tailor branding, marketing, and bookings. Learn to research, analyze, and apply audience insights from surveys and competitor data to drive repeat bookings.
Discover how color psychology helps sell hospitality properties by crafting environments that convey peace, calm, and urgency across logos and websites, and using audience demographics to select the right palette.
Research resort logos, select color schemes using psychology, and hire top-rated designers for affordable, high-quality samples you can refine. Coordinate the final logo across signage, websites, brochures, and products.
Create an effective hospitality website by aligning your domain name, branding, and content with a simple, mobile-friendly design. Optimize with SEO, images, videos, and regular blogs to engage guests.
Learn how email and guest list building, via opt-in emails, boosts online presence for small hospitality properties by building trust and driving traffic to your website.
Learn why building an email list fuels bookings by using an autoresponder to engage visitors, with two list types: signups via free incentives and a customer-based list from past guests.
Create valuable free gifts quickly by repurposing existing content into ebooks, audios, and videos to build your list and set up GetResponse opt-in forms.
Create a connected autoresponder email series that converts by guiding readers to a clear call to action, teasing the next email, with strong subject lines and hospitality property expertise.
Discover how exit pop ups can build your email list by offering departing visitors a last chance to subscribe, boosting conversions when used correctly.
Develop a strong visual branding strategy for your hospitality property across social media by standardizing colors, fonts, and imagery, using Canva to ensure consistent hex codes and layouts.
Create a high quality property blog to establish a voice, build trust with guests, and drive traffic through targeted content, keywords, and a consistent editorial calendar.
Discover why social media matters for hospitality marketing and how visual branding, blogs, and platforms like Facebook, Instagram, YouTube, and LinkedIn attract guests and build relationships.
Use YouTube as an economical marketing tool to boost bookings and Google visibility through optimized videos, transcripts, keywords, and a branded channel.
Discover how a Facebook business page boosts hospitality marketing with increased exposure, leads, targeted ads, insights, and engagement, while driving traffic and brand loyalty.
Discover how to use Twitter as a marketing tool for hospitality properties, building relationships, driving guest traffic, and shaping your brand through real-time engagement, feedback, hashtags, and customer service.
Explore how to use LinkedIn to promote hospitality properties, build a company page, share engaging content in groups and showcase pages, and generate leads.
Learn to market your hospitality property on Instagram by optimizing your profile, crafting a brand narrative, leveraging niche hashtags, user-generated content, and influencers to grow engagement.
Brand your hospitality property with affordable giveaways that differentiate you from competitors and delight guests during their stay. Include branded chocolates, local delicacies, and CO-branding partnerships.
Learn how online newsletters boost independent hospitality marketing by staying top of mind, building loyalties, driving website traffic, and promoting offers through engaging, targeted content.
Uncover why surveys matter for hospitality properties and collect guest feedback. Design concise web, mail, phone surveys, and monitor online reviews to drive data-driven decisions.
Would you like the skills vital to effectively communicate with your ideal guest?
Gone are the days when all you had to do is place brochures in your local tourist information centre or put an open sign on your front door. With this course, you will benefit by learning a marketing mix that will highlight your hotel, resort, inn, bed and breakfast or vacation home and keep you two steps ahead of your competition.
These 24 tutorials include:
Developing Your Marketing Strategy
Branding –What Makes You Stand Out
How to Find Out Your Customer's Demographics and Psychographics
Creating a Memorable Tagline or Slogan that Sticks
Power of Colours
Upgrade Your Logo
Creating an Effective Website
Email & Guest List Building
Why Build an Email List
Creating Free Gifts to Build Your List
Writing Autoresponder Emails That Convert
Exit Popups to Build Your List
Choosing Your Visual Branding
Creating a Successful Blog for Your Property
Introduction to Social Media
Marketing on YouTube
Benefits of Facebook for Business
How to be Successful on Twitter
How to Use LinkedIn
Pinterest for Your Property
Instagram for Your Business
Customer Giveaways
The Benefit of Online Newsletters
How to Make Surveys Work for You
This course includes easy-to-follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable, plus, a “Marketing for Your Hospitality Properties Success” quiz, to ensure you get the most out of these tutorials.
You can view this section as an individual course or watch it as part of the “Your Guide to Owning & Operating a Hospitality Property – Successfully” course.
If you want to attract your ideal guest, then don’t hesitate. Sign up now!