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Marketing Strategy for Hospitality Propertys Success
Rating: 4.3 out of 5(30 ratings)
198 students

Marketing Strategy for Hospitality Propertys Success

This course is for hospitality property owners/managers who wish to create & improve their marketing strategy
Last updated 6/2023
English
English [Auto],

What you'll learn

  • How to develop a marketing strategy
  • How to create a brand that is a distinctive symbol that identifies your hospitality property
  • How to create an effective website
  • The importance of email & guest list building
  • Why social media has to be a focus of your marketing and how & where to target
  • How to brainstorm ideas for your customer giveaways
  • The benefits of a newsletter
  • How to make surveys work for you

Course content

1 section26 lectures2h 52m total length
  • Developing Your Marketing Strategy8:03

    Develop a written marketing strategy that unites staff behind a clear plan, defines your customer and target market, and guides annual decisions for hospitality properties’ success.

  • Branding –What Makes You Stand Out8:18

    Craft a brand that communicates value, differentiates from competitors, aligns with mission, and resonates emotionally with guests; ensure consistency, employee buy-in, and reliable delivery.

  • How to Find Out Your Customers Demographics and Psychographics7:37

    Identify your customers through demographics and psychographics to tailor branding, marketing, and bookings. Learn to research, analyze, and apply audience insights from surveys and competitor data to drive repeat bookings.

  • Creating a Memorable Tagline or Slogan that Sticks1:40
  • Power of Colours1:13

    Discover how color psychology helps sell hospitality properties by crafting environments that convey peace, calm, and urgency across logos and websites, and using audience demographics to select the right palette.

  • Upgrade Your Logo2:01

    Research resort logos, select color schemes using psychology, and hire top-rated designers for affordable, high-quality samples you can refine. Coordinate the final logo across signage, websites, brochures, and products.

  • Creating an Effective Website13:51

    Create an effective hospitality website by aligning your domain name, branding, and content with a simple, mobile-friendly design. Optimize with SEO, images, videos, and regular blogs to engage guests.

  • Email & Guest List Building2:05

    Learn how email and guest list building, via opt-in emails, boosts online presence for small hospitality properties by building trust and driving traffic to your website.

  • Why Build Email List2:23

    Learn why building an email list fuels bookings by using an autoresponder to engage visitors, with two list types: signups via free incentives and a customer-based list from past guests.

  • Creating Free Gifts to Build Your List2:15

    Create valuable free gifts quickly by repurposing existing content into ebooks, audios, and videos to build your list and set up GetResponse opt-in forms.

  • Writing Autoresponder Emails That Convert2:13

    Create a connected autoresponder email series that converts by guiding readers to a clear call to action, teasing the next email, with strong subject lines and hospitality property expertise.

  • Exit Popups to Build Your List0:58

    Discover how exit pop ups can build your email list by offering departing visitors a last chance to subscribe, boosting conversions when used correctly.

  • Choosing Your Visual Branding5:32

    Develop a strong visual branding strategy for your hospitality property across social media by standardizing colors, fonts, and imagery, using Canva to ensure consistent hex codes and layouts.

  • Creating a Successful Blog for Your Property13:02

    Create a high quality property blog to establish a voice, build trust with guests, and drive traffic through targeted content, keywords, and a consistent editorial calendar.

  • Introduction to Social Media4:31

    Discover why social media matters for hospitality marketing and how visual branding, blogs, and platforms like Facebook, Instagram, YouTube, and LinkedIn attract guests and build relationships.

  • Marketing on YouTube10:14

    Use YouTube as an economical marketing tool to boost bookings and Google visibility through optimized videos, transcripts, keywords, and a branded channel.

  • Benefits of Facebook for Business13:37

    Discover how a Facebook business page boosts hospitality marketing with increased exposure, leads, targeted ads, insights, and engagement, while driving traffic and brand loyalty.

  • How to be Successful on Twitter15:23

    Discover how to use Twitter as a marketing tool for hospitality properties, building relationships, driving guest traffic, and shaping your brand through real-time engagement, feedback, hashtags, and customer service.

  • How to Use LinkedIn10:17

    Explore how to use LinkedIn to promote hospitality properties, build a company page, share engaging content in groups and showcase pages, and generate leads.

  • Pinterest for Your Property11:59
  • Instagram for Your Business11:59

    Learn to market your hospitality property on Instagram by optimizing your profile, crafting a brand narrative, leveraging niche hashtags, user-generated content, and influencers to grow engagement.

  • Customer Giveaways5:34

    Brand your hospitality property with affordable giveaways that differentiate you from competitors and delight guests during their stay. Include branded chocolates, local delicacies, and CO-branding partnerships.

  • The Benefit of Online Newsletters9:11

    Learn how online newsletters boost independent hospitality marketing by staying top of mind, building loyalties, driving website traffic, and promoting offers through engaging, targeted content.

  • How to Make Surveys Work for You8:48

    Uncover why surveys matter for hospitality properties and collect guest feedback. Design concise web, mail, phone surveys, and monitor online reviews to drive data-driven decisions.

  • Marketing Strategy for Hospitality Property's PDF0:01
  • Marketing for Your Hospitality Properties Success PDF0:01
  • Marketing for Your Hospitality Properties Success Quiz

Requirements

  • Student should have a basic understanding of the internet.

Description

Would you like the skills vital to effectively communicate with your ideal guest?


Gone are the days when all you had to do is place brochures in your local tourist information centre or put an open sign on your front door. With this course, you will benefit by learning a marketing mix that will highlight your hotel, resort, inn, bed and breakfast or vacation home and keep you two steps ahead of your competition.


These 24 tutorials include:

  • Developing Your Marketing Strategy

  • Branding –What Makes You Stand Out

  • How to Find Out Your Customer's Demographics and Psychographics

  • Creating a Memorable Tagline or Slogan that Sticks

  • Power of Colours

  • Upgrade Your Logo

  • Creating an Effective Website

  • Email & Guest List Building

  • Why Build an Email List

  • Creating Free Gifts to Build Your List

  • Writing Autoresponder Emails That Convert

  • Exit Popups to Build Your List

  • Choosing Your Visual Branding

  • Creating a Successful Blog for Your Property

  • Introduction to Social Media

  • Marketing on YouTube

  • Benefits of Facebook for Business

  • How to be Successful on Twitter

  • How to Use LinkedIn

  • Pinterest for Your Property

  • Instagram for Your Business

  • Customer Giveaways

  • The Benefit of Online Newsletters

  • How to Make Surveys Work for You


This course includes easy-to-follow, step-by-step video tutorials, downloadable audio & PDF files, and any checklists applicable, plus, a “Marketing for Your Hospitality Properties Success” quiz, to ensure you get the most out of these tutorials.


You can view this section as an individual course or watch it as part of the “Your Guide to Owning & Operating a Hospitality Property – Successfully” course.


If you want to attract your ideal guest, then don’t hesitate. Sign up now!

Who this course is for:

  • This course is designed for independent hotel, resort, inn & bed and breakfast owners and manager's who wish to create, improve, increase their marketing strategy. This course is not necessary for hospitality property owners who have a successful marketing and social media strategy in place.