
Explore technical data management in Salesforce Marketing Cloud engagement, including content builder items and content extensions. Understand segmentation and the difference between contacts and covers for beginners preparing for certification.
Explore Salesforce Marketing Cloud data management course, extend your marketing cloud knowledge, and learn practical use cases to run your own journey with the platform while preparing for certification.
Explore how Contact Builder serves as the main data management tool in Marketing Cloud, learn its purposes, and review the main options it offers.
Master contact builder in marketing cloud to consolidate data from ERP and CRM into a single customer view for personalized, multi-channel messages using data designer, data extensions, and imports.
Define and organize contact data in Marketing Cloud with data designer, data extensions, and attribute groups to build a cohesive data model. Populations categorize large contact sets.
View all contacts in contact builder, filter by modification date. Learn how contact keys and attributes—mobile numbers, emails, device IDs—are stored and added via imports or CRM sync.
Discover the hot topic of data ID in marketing cloud, learn how to differentiate conducts from subscribers, and understand how data is identified in the system.
Understand how contact key links customer data across channels in a central data model, and how subscriber key serves as the primary key for email studio, guiding consistent data usage.
Explore data extensions in Salesforce Marketing Cloud Engagement, learn their types, how to create them, define relationships, share with other business units, and adopt best practices for organizing data extensions.
Learn how data extensions store contact information as tables with fields, create standalone or related extensions, import data manually or via Automation Studio and Marketing Cloud API, and manage keys.
Explore the data extension types in marketing cloud, standard, Salesforce, and synchronize data extensions, and ensure each has an email address and a unique identifier.
Learn to organize data extensions with folders, compare views in Content Builder and Email Studio, and create a standard data extension with custom fields, retention policy, and subscriber mapping.
Define data extension relationships to the all subscribers table using the subscriber key and email address to ensure delivery to active records and update contacts in contact builder.
Create a filter data extension from a source data extension to target active Spanish subscribers who submitted consent after January 2019, using market equals Spain, subscription true.
Learn to create random data extensions from a standard data extension in Marketing Cloud, assign 25% to segments and a remainder extension to compare two groups in an email campaign.
Learn how to share data extensions across business units in marketing cloud, manage access with control settings and permissions, and schedule start and end dates for sharing.
Master best practices for data extensions, including naming conventions, sharing across business units to avoid duplicates, data retention settings, and using proper data types, lengths, and primary keys.
Organize data extensions with folders, keep core extensions in a dedicated folder for performance, and archive or delete unused ones, using copy, move, and refresh options.
Examine data as resource management by exploring contact and subscriber attributes in Salesforce marketing cloud, view full profile center, identify attribute group types, and create or edit attributes for segmentation.
Explore how contact attributes are organized into profile and behavioral types in Salesforce Marketing Cloud Engagement, and how data extensions and the contact builder create a complete, cross-channel contact view.
Identify and manage subscriber attributes in marketing cloud, distinguishing profile attributes from preference attributes; ensure valid email addresses for email subscribers and valid phone numbers for sms opt-ins.
Learn to create, configure, and manage subscriber attributes in profile management, including visibility, requirements, data types, defaults, and Salesforce Marketing Cloud integrations for personalized emails.
Learn how lists organize subscriber data in Marketing Cloud Email Studio and compare them with data extensions. Discover how to create groups for filtering subscribers in Mouse Studio.
Learn how to create and use lists in Salesforce Marketing Cloud Engagement to store subscriber data and manage simple subscriptions. Set a welcome email option for new subscribers.
Compare lists and data extensions in Salesforce Marketing Cloud Engagement, explaining subscription management, data attributes, and the capacity to store millions of records with flexible data models.
Create filter groups or random groups to organize subscribers using profile attributes and saved filters, then test random groups from all subscribers with a new email template in mouse studio.
Explore how data enters Salesforce Marketing Cloud engagement through default import options, manual data imports into a data extension, and the use of import definitions, contact builder, and automation studio.
Explore sftp secure transfers into Salesforce Marketing Cloud, using encryption and dedicated credentials for data import, export, and records, with 21-day retention and transfer to a multi-cloud data extensions database.
Learn to import data into Marketing Cloud using manual imports, import definitions, and Automation Studio, with API-based ETL for data synchronization.
Launch the import wizard to manually load data into a data extension for the margin cloud database, confirm source and delimiter, map fields, and select override to update records.
Import subscribers via the wizard by selecting a list under the subscribers tab and clicking import. Upload the source file, map subscriber key and email, and confirm opt-in.
Create an import definition in audience builder, select source file and delimiter, map fields to a data extension, configure import type and file pattern, and start the import with notifications.
Create and configure import activities in automation studio, map input file fields to data extensions, set data formats and name patterns, and run automated imports with email notifications.
Explore out-of-the-box data export options in Salesforce Marketing Cloud, create automations to extract activity from a data extension, and build an automation flow using file transfer automation studio.
Explore options to export data from marketing cloud, including manual exports of data extensions or groups via the export wizard, and automate with the data extract activity in Automation Studio.
Export data from a data extension in Salesforce Marketing Cloud Engagement by choosing an export option, configuring the file name and type, and selecting a delivery location.
Export subscriber data with the export wizard in Salesforce Marketing Cloud Engagement, choosing CSV, tab-delimited, or SML formats, and selecting exportable fields like subscriber key, email address, and unsubscribe status.
Create and configure a data extract activity in automation studio to export and transform data from a data extension, including delimiter and headers for external use.
Create a data extract automation flow with data extract and file transfer activities in Automation Studio, then securely move files from the Martin Cloud Safe House to the SFO account.
Master file transfer usage in data manipulation for Salesforce Marketing Cloud Engagement, including decrypting, unzipping, and importing with the manage file option, plus data export flow to safehouse and placement.
Explore methods of audience segmentation in Salesforce Marketing Cloud and how to apply data filters, create a simple query, and automate audience augmentation with Automation Studio.
Enhances audience segmentation in Marketing Cloud by combining random splits, filters, and queries on data extensions to deliver targeted, personalized messages based on profile, behavior, and location data.
discover how to create data filters in marketing cloud with a drag-and-drop, no-code interface; build reusable filter definitions from profile attributes or data extensions to segment lists or data extensions.
Create simple queries in Salesforce Marketing Cloud Engagement using Automation Studio's query activity. Pull data from a source data extension into a target extension, filter for Spain, and validate syntax.
Learn to automate audience segmentation in Salesforce Marketing Cloud Engagement using automation studio, by creating data filters and query activities, configuring scheduled automation flows, and generating resulting groups for subscribers.
This course is fully designed and delivered by a Salesforce Certified Expert and Accredited Professional with over 10 years of hands-on experience with Salesforce products.
Whether you're just getting started or want to deepen your understanding, this practical and insightful course will help you confidently work with Salesforce Marketing Cloud Engagement Data and master the core principles of Data Management.
You’ll learn through a well-structured mix of in-depth video tutorials, concise written materials, interactive quizzes, and real-world guidance.
The knowledge gained will also lay a strong foundation for preparing for your Salesforce Marketing Cloud Email Specialist certification.
Throughout this course, you will:
Explore the main functionalities of Contact Builder
Work with data architecture and understand how data is organized
Design and configure Data Extensions tailored to different use cases
Understand Data Identification and how to work with attributes
Learn the difference between Contacts and Subscribers
Discover various methods to import and export data in Marketing Cloud
Automate data processes using powerful built-in tools
Build your expertise in audience segmentation for targeted messaging
Learn how to properly and safely delete Contacts from the system
Gain confidence in applying Data Management best practices
There are no prerequisites for this course - you’ll be guided step by step from the basics to more advanced topics.
By the end, you’ll have the skills, confidence, and understanding needed to effectively manage contact and subscriber data in Salesforce Marketing Cloud - whether for daily operations or certification success.