
Learn to leverage digital and offline channels to plan and launch multichannel campaigns, set objectives and KPIs, analyze audiences, and craft messaging through a hands-on project.
Explore the fundamentals of campaigns, including what a campaign is, why it matters, and how campaigns can fail, with a hands-on project for Pangai, a sustainable clothing brand, and Benguela.
Campaigns are messages wrapped in content distributed across channels to reach an objective. Orchestrate multiple channels so no channel is siloed, and reach audiences digitally and offline.
Ground campaigns in audience insights and clear objectives, tailor messages to each channel, and guide the customer journey across touchpoints, then measure results and reuse what works.
Explore multi-channel campaigns by distinguishing brand building from direct response, tailoring strategies for B2B and B2C, and applying growth hacking through packaging, partnerships, and provocative storytelling like Oatly.
Campaigns unify messaging across multiple channels to boost reach, frequency, and conversion, moving brands from channel optimization to integrated brand marketing.
Participate in a hands-on, job-simulated marketing project for Gaia, exploring sustainable fabrics, collaborations, and campaigns, plus practical analysis tools like SimilarWeb and Facebook Ad Library.
Plan multi-channel campaigns by defining objectives, identifying and segmenting the audience, mapping their journey, and aligning messaging, channels, and content to maximize results.
Explore a campaign planning document for multi-channel campaigns, detailing five core categories (objective, audience, concept, journey, channels) and financials, launch readiness, reporting, optimizations, and lessons to support budgets and execution.
Outline objectives, cascading goals, and marketing KPIs to stay laser-focused on what to measure and achieve. A supplement company example anchors the campaign objectives project.
Align the marketing objective with the company objective, forecast with a 20 percent buffer, and design two campaigns across channels—direct, wholesale, and e-tailers—to hit the quarterly revenue target.
Define and measure marketing KPIs across brand awareness, organic and direct traffic, and bottom-funnel metrics like revenue, CAC, LTV, ROI, and retention through an iterative campaign process.
Define campaign objectives for a hands-on project at Punggye, targeting Gen Z in the U.S., and shape smart, specific, measurable, achievable, and time-bound goals.
Explore audiences with segmentations and a jobs to be done framework to sharpen targeting and reveal consumer insights. Learn how interviews yield firsthand audience insights and drive multi-channel campaign planning.
Segmentation blends demographics, psychographics, and behavior to humanize target audiences. Explain the jobs to be done framework and how push, pull, anxiety, and inertia shape campaigns.
Discover how to run multi-channel campaigns with granular targeting, from big segments to micro-segments, retargeting old prospects and visitors with tailored messages to grow SaaS or ecommerce engagement.
Uncover actionable consumer insights by blending soft and hard data, including interviews, observations, and primary sources, while avoiding survey bias, and learn how resonant positioning and jobs-to-be-done guide marketing campaigns.
Conduct consumer interviews to uncover emotional and jobs-to-be-done insights, and translate them into targeted campaigns and messaging through structured questionnaires, recordings, and codified findings.
Engage in a hands-on project to reveal Gen Z insights for fungi by researching sources, mining consumer insights from Trustpilot and unboxing blogs, and crafting interview questions to deepen understanding.
Explore how to brainstorm and generate ideas for multi-channel campaigns, using a library of concepts and practical hands-on brainstorming projects to sharpen concept creation, messaging, and creativity for top-notch content.
Explore how brainstorming drives multi-channel marketing by generating ideas from customers, audiences, competitors, and collaborators, then refine with KPI-driven selection.
Explore how brand campaigns evolve beyond traditional advertising to include partnerships, thought leadership, education, and consumer-centric activations, with examples from contests, co-creation, and authentic sponsorship.
Participate in a hands-on concept brainstorming project for the multi-channel marketing campaigns course, crafting three ideas for Mungiu and a leverage concept to boost Gen Z sales and KPIs.
Discover how to craft campaign messaging with landing pages, internal press releases, and customer value propositions. Use headlines, subheads, and bullet points to convey benefits and align stakeholders.
Explore whether a creative concept adds value for your brand or campaign, especially in B2C contexts, while some B2B businesses may rely on basic content. Balance cost and time by weighing ROI, decide between in-house versus agency partnerships, craft precise briefs, and aim for assets that boost conversion and engagement.
Select a single campaign concept, craft its messaging, and choose the channel assets such as landing pages, press releases, or partnerships, using a customer value proposition framework for new concepts.
Explore the customer journey, planning objectives, and audience concept, and see how messaging fits naturally, using four frameworks to shape your multi-channel campaigns.
Map the customer journey across touchpoints in a multi-channel funnel from awareness to loyalty. Learn to test, gather insights, and craft stage-specific messages that drive conversions.
Apply the McKinsey framework to map consumer triggers, two to three brands in consideration, active evaluation, purchase, and loyalty loop, with a strong emphasis on post-purchase experience and activation.
Explore Google's zero moment of truth and the first and second moments of truth in customer journeys, emphasizing stimulus, search presence, reviews, and multi-channel touchpoints for effective marketing campaigns.
Explore the AARRR growth hacking framework to optimize freemium and trial journeys, drive acquisition, activation, retention, referrals, and revenue in tech-enabled products.
Design a practical funnel framework for a social ecommerce platform, mapping stages and anticipated touchpoints across social media channels to guide customer journeys and future channel analysis.
Explore channels as the driver of traffic toward your audience and message, using content and repurposing across offline and digital landscapes while clarifying channels, tactics, and touchpoints.
Explore how channels drive traffic and how content is tailored to each channel to hook attention, land traffic, and optimize campaigns through tactics and assets like landing pages and ads.
Explore offline channels, from television and radio to print and outdoor, and learn how retail presence and direct mail drive awareness and traffic by engaging your target audience.
Navigate digital marketing channels by mapping consumer attention to search, information sites, and social media, focusing on Google and Facebook, with a balanced mix of organic and paid tactics.
Position content as king by aligning video assets, design, and copy across channels—from organic social to email and landing pages—for a seamless journey; exemplify with Tinder’s Represent Love campaign.
Repurpose a single content piece across multiple touchpoints to maximize reach, recall, and return on investment. Adapt assets into blogs, emails, social posts, podcasts, and videos with channel-specific formats.
Explore tactics as small-scale activities that boost return on investment across channels, including Instagram Reels and Stories, cross-channel retargeting, email automation, and A/B testing.
Participate in a hands-on project to map the customer journey and define a funnel model. Specify channels and create concrete content assets for each stage, guided by Gen-Z insights.
Move from campaign level to strategy level and leverage brand campaigns and promotion for multi-channel campaign execution. Learn how to avoid pitfalls and succeed as a marketer.
Analyze past campaigns, competition, and consumer insights to inform a multi-channel campaign strategy. Test 3–4 concepts, launch pilots, gather feedback, and build a six-to-eight-month roadmap of campaigns to achieve goals.
Balance brand-building activities with promotions to sustain marketing, using brand equity as a car on a road and comparing Peloton, Gucci, Chanel, and Valentino as examples.
Drive effective multi-channel campaigns by strengthening strategy, aligning team skills and motivation, and standardizing processes; start with one channel, then build a reusable campaign framework for consistency.
Learn to use ChatGPT to simulate jobs-to-be-done interviews, anchor insights in customer understanding, and generate actionable consumer insights for digital marketing campaigns.
Explore how AI-powered jobs-to-be-done interviews with ChatGPT reveal customer outcomes and four profiles for Pangaia, guiding ethical fashion campaigns from functional, emotional, and social insights.
Unlock the power of AI as a visionary strategist to brainstorm fresh, emotionally resonant campaign ideas using key cultural, brand, and competitor insights.
Learn how to brief ChatGPT to act as a campaign strategist for Pangaia, generating emotionally resonant, brand-aligned ideas from minimal input.
Discover how to use prompt templates to plan campaigns, design multi-channel launches, and generate creative concepts tailored to any brand.
Master the art of briefing ChatGPT to craft tailored marketing assets, including, landing pages, TikToks, carousels, emails, and more.
Learn how to use AI prompts to plan, launch and optimise your marketing campaigns.
A list of tried and tested AI tools used across different areas of marketing, curated and updated in July 2025.
Learn how to run digital marketing campaigns that convert — powered by proven strategy and the latest in AI.
This is the most practical campaign course on Udemy, built by a Chief Marketing Officer with 20+ years of experience scaling global brands and high-growth startups. You’ll learn how to plan, launch, and optimise multi-channel marketing campaigns — and how to use tools like ChatGPT and AI automation to move faster and think bigger.
Inside, you’ll find the exact frameworks, templates, and tools I’ve used to launch 100+ products and lead marketing at companies like Nestlé, Intuit, EE, and Oddbox. You’ll also complete a hands-on project for the sustainable fashion brand Pangaia, applying everything you learn in a real-world setting.
WHAT YOU’LL LEARN
Build full-funnel, multi-channel campaigns that drive growth
Turn customer insights into strategic messaging and creative
Choose the right channels and tactics for each campaign
Use ChatGPT to generate ideas, messaging, and campaign plans
Apply AI tools to content creation, asset development, and faster execution
Avoid common pitfalls and learn how to run campaigns end-to-end
WHAT’S INCLUDED
10 in-depth modules
Downloadable templates, checklists, and guides
ChatGPT Prompt Library – for every stage of a campaign
AI Tool Library – curated tools to create and launch faster
Real examples from brands like Purple, Tinder, and Oatly
Hands-on campaign project for Pangaia
Lifetime access and future updates
Udemy certificate of completion
COURSE CONTENT AT A GLANCE
Module 1: The Fundamentals
Types of campaigns, key principles, and project introduction
Module 2: Planning
A practical campaign planning framework
Module 3: Objectives
Cascading goals, KPIs, and aligning with business impact
Module 4: Audience
Segmentation, targeting, and customer research techniques
Module 5: Concept
Brainstorming ideas, creative messaging, and hands-on concepting
Module 6: Customer Journey
Funnel frameworks (ZMOT, AARRR, McKinsey) and content mapping
Module 7: Channels
Channel mix, content planning, and repurposing strategies
Module 8: Strategy & Execution
Campaign rollout, brand vs. promotion, and common pitfalls
Module 9: Using AI in Campaigns - NEW!!!
Consumer insight prompts
Campaign concept generation with ChatGPT
Planning and asset creation using AI
Top tools and prompt templates for marketers
Module 10: Recap & Final Project
Key takeaways, final project, and closing advice
WHO THIS COURSE IS FOR
Digital marketers who want to run smarter, multi-channel campaigns
Content or growth marketers levelling up to strategy roles
Startup founders launching their own campaigns
Aspiring Heads of Marketing or CMOs
Anyone curious about how to use AI tools to streamline marketing
MEET YOUR INSTRUCTOR
Victoria Rusnac – CMO | AI Consultant | Executive Coach
Hi, I’m Victoria — a marketing strategist and AI educator with two decades of experience leading marketing for global brands like Nestlé, Intuit, EE, and Orange, and scaling UK startups like Oddbox, The Better Menopause, and Veygo as Chief Marketing Officer.
I’ve launched over 100 products, led more than 10 rebrands, and built marketing engines that transform insight into commercial success. I hold an Executive MBA with distinction from London Business School and am a certified executive coach.
Today, through my company Applied AI Co, I help marketers and teams embed AI into their workflow using tools like ChatGPT, automation, and AI agents. I teach practical, real-world strategy — now enhanced by AI.
Let’s build something that works — and works smarter.
READY TO LAUNCH SMARTER CAMPAIGNS?
Join me and discover how to combine strategic thinking with the power of AI to create marketing campaigns that move the needle.