
Understand the course structure, learning objectives, and what you will be able to achieve by the end.
Explore what VoiceGenie is, how it works, and the key features that power voice-based AI agents.
Get to know your instructor, their background, and how their expertise will guide you through the course.
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Discover how voice AI is transforming customer communication, lead generation, and sales automation.
Learn how to confidently move through the VoiceGenie dashboard and locate essential tools and settings.
Get practical tips on how to maximize your learning experience and apply knowledge efficiently.
Learn how to structure and upload information that your voice agents will use during conversations.
Configure availability settings to ensure your agents respond according to your business schedule.
Import and organize contact data to prepare for automated outreach campaigns.
Understand how prompt engineering influences tone, accuracy, and conversational flow in voice interactions.
Learn how to adapt prompt structures depending on whether the goal is engagement or conversion.
Review practical prompt examples tailored to various marketing and sales scenarios.
Discover how to use Udemy’s AI Assistant to clarify concepts and enhance your learning process.
Learn how to speed up agent creation by customizing pre-built templates.
Configure and launch a voice campaign to start engaging your target audience.
Understand how to interpret performance metrics and optimize your campaign results.
Learn the fundamental legal and ethical considerations when handling user data and voice interactions.
Design prompts that are persuasive yet transparent, avoiding deceptive or manipulative tactics.
Apply voice AI in a way that builds trust and long-term customer relationships.
Review key concepts covered in the course and reinforce your understanding of VoiceGenie.
Get a practical checklist to ensure your voice AI agents perform effectively and responsibly.
Learn strategies for expanding and optimizing your voice AI operations as your business grows.
Find out how to leave a course review and support continuous improvement of the learning experience.
In this lesson, you will learn how to get a certificate.
You’ve completed the course—now it’s time to go beyond! In this bonus lecture, you’ll discover how to:
✅ Get support in your career growth with exclusive communities and resources
✅ Develop new knowledge and stay ahead with advanced AI skills
✅ Enhance your expertise with additional courses and hands-on challenges
Don’t stop here—keep growing, keep learning, and unlock new opportunities!
Voice AI is transforming how businesses communicate, generate leads, and close sales. Instead of relying solely on manual outreach and traditional automation, modern marketing and revenue teams are now leveraging intelligent voice agents to scale conversations, qualify prospects, and drive measurable results. This course contains the use of artificial intelligence.
In this course, you will learn how to design, build, and optimize Voice AI agents specifically for marketing and sales use cases. Whether you want to automate outbound campaigns, nurture leads, follow up with prospects, or improve customer engagement, this practical guide will walk you step by step through the entire process.
You will start by understanding how Voice AI works and why it is becoming a powerful tool in modern revenue operations. Then, you will move into hands-on implementation — setting up knowledge bases, configuring operating hours, uploading contact lists, and structuring prompts for different business goals.
You will also learn how to:
Create marketing and sales-focused voice agents
Design effective prompts tailored for engagement or conversion
Launch and manage voice campaigns
Analyze campaign performance and optimize results
Apply ethical and responsible AI practices in customer communication
By the end of this course, you won’t just understand Voice AI — you’ll be able to confidently implement it in real marketing and sales workflows.
This course is ideal for:
Marketing managers and growth specialists
Sales teams and revenue operations professionals
Digital marketers exploring AI-driven automation
Business owners looking to scale outreach efficiently
Project managers implementing AI solutions in customer-facing processes
If you want to stay ahead of the automation curve and turn Voice AI into a practical revenue-driving asset, this course will give you the structure, tools, and confidence to do it.
This course contains a promotion.