
Explore how market research acts as a business force multiplier and demystifies its aura for learners of all levels. The course welcomes everyone, building foundational marketing knowledge to boost understanding.
Explore the market research biosphere by mastering its 11 major compliments, starting with market research introduction and the basics of marketing definitions, history, and practice.
Explore the marketing definition as the study and management of exchange relationships, highlighting two-way information flows, relationship building, and satisfying needs and wants through an exchange process.
The marketing concept urges firms to anticipate customer needs and wants and satisfy them more effectively than rivals, linking needs, wants, demands, and desires with the marketing mix.
Trace the history of marketing practice and the history of marketing thought, their symbiotic evolution with socio-economic and cultural changes, and landmark works by Robert Keith and Robert Bartels.
Trace the history of marketing from antiquity to the 1800s, examining branding, labeling, packaging, and quality claims, and the rise of consumer culture in market towns and global trade.
Trace the history of marketing practice from 17th–18th century commercial intelligence to early 20th century market segmentation and marketing thought, highlighting advertising, branding, and standardization.
Explore the history of marketing thought through two lenses: periodization and schools of thought, tracing production, sales, and marketing eras, and the four dominant schools: commodity, institutional, functional, and managerial.
Trace the dominant schools of marketing thought, commodity, institutional, functional, and managerial, and understand how a paradigm shift shapes market research.
Market research defines the comprehensive process that connects producers, consumers, and end users with evidence-driven information to identify opportunities, resolve problems, and guide marketing actions.
Deliver credible, actionable intelligence that supports timely, effective business decisions across strategic, tactical, and operational levels. Apply the decide model to define problems, evaluate criteria, consider alternatives, and implement plans.
Trace the history of market research across the ages, from the exotic middle ages to the 21st century, highlighting practical insights like commercial intelligence, segmentation, and market information.
Trace the evolution of market research from early segmentation and demographics to qualitative methods, focus groups, and web analytics for real-time mobile insights.
Identify market problems and guide resolutions across problem identification and problem resolution, using systematic, objective methods that test competing hypotheses and minimize biases.
Explore three market research service subsets—customized, standardized, and branded—and how field, coding, analytical, and data analysis services, plus techniques like conjoint analysis and multidimensional scaling, shape insights.
Explore the strategic and tactical applications of market research as the edifice for decision making, linking demand forecasting, segmentation, product testing, pricing, and distribution to operational execution.
Explore the 21 key market research types, focusing on ad tracking and advertising research, including brand awareness, product trial, and competitive comparison across campaigns.
Explore brand matrix research, including brand identity, image, awareness, equity, and trust, with unaided and aided recall, tests, eye tracking, and concept testing.
This lecture introduces five market research types, including cool hunting and copy testing, and covers customer satisfaction, demand estimation, distribution, and channel audits, plus the nine principles of copy testing.
Explore customer satisfaction research, comparing descriptive tracking with inferential models to yield actionable insights, while covering quantitative and qualitative methods, demand estimation, and distribution channels.
Explore five more market research types, including internet strategic intelligence, marketing effectiveness analytics, mystery shopping, online panels, and positioning research, and learn how these drive brand value and campaign outcomes.
Explore six market research types—price elasticity testing, sales forecasting, segmentation research, store audit, test marketing, and viral market research—and learn how they guide pricing, demand mapping, segmentation, and strategic decisions.
Examine test marketing as a small-scale product launch to gauge acceptance in a targeted market, guiding go/no-go decisions and store audits, while exploring viral market research via social networks.
Understand primary and secondary data sources and apply exploratory and conclusive research approaches to gather, interpret, and inform market decisions.
Explore market research methodologies, including questioning and observation approaches, qualitative and quantitative methods, ethnographic studies, experiments, and how to combine secondary research with surveys.
Discover the seven subsegments of the market research process, from information need annunciation to information reporting, dissemination, and marketing action, and understand each stage's role in design and sampling.
Information need enunciation drives market research by defining what information is required, guiding decisions on campaigns, pricing, and distribution while weighing the cost and risk of missing it.
Define the research objective clearly to address the information need and ensure scope and scale for the market research. Avoid too many objectives to prevent unwieldy data and wasted resources.
Market research design links research problems to appropriate designs—exploratory, descriptive, and causal. It guides data collection and analysis through methods like surveys, content analysis, and panel data.
The lecture outlines research design methodology, detailing data collection methods—surveys, observation, experimentation, qualitative and specialized techniques—and role of primary versus secondary data, linking method choice to target population and decisions.
Explore sampling and fieldwork plans to ensure credible primary research, covering probabilistic sampling, stratification, sample size, city level analysis, and effective briefing and debriefing processes.
Plan analysis in advance to define simple tabulation, cross tabulation, and output matrices, and to anticipate sampling issues and costs before fieldwork.
Present major findings to the sponsor with executive snapshot, tables, and cross tabulations, then detail methodologies, limitations, recommendations, and references in a comprehensive market research report.
Explore the limitations of market research and the ethical considerations safeguarding consumer privacy, emphasizing judgment, opt-ins, respondent rights, and the role of digital privacy legislation.
Explore a case study on technology, intelligence and licensing solutions market assessment in Europe and learn how market assessment fits within the market research biosphere and real-world objectives.
Connect producers, consumers and marketers to identify problems and find solutions that underpin marketing actions for market assessment in Europe in a technology and IP intelligence solutions company.
Tils is a unicorn tech intelligence and licensing company that grew in a decade and now operates globally with 12 delivery centers, 3 technology incubation hubs, and 21 sales offices.
Unpack the vision and mission that strive to build a pro-human world. Bridge technological biospheres, economic spectrums, industrial quorums, and global market ecosystems with cutting-edge, multi-domain solutions.
Explore the iric mileposts: infrastructure revenue, intellectual capital, and client milestones. Analyze the company's global footprint, technology incubation hubs, and Fortune client base across regions.
Explore three tech-driven business verticals—discovery and insight deployment, implementation and disruption management, and proposition projection and strategy—along with competitive intelligence, technology scouting, and horizon planning to inform market decisions.
Undertake a comprehensive qualitative market assessment across Europe (2016–2018) to gauge the demand and acceptance matrix, align marketing exposure, and enable sales-driven revenue growth of 25–40%.
Identify key observations from the market assessment: Tils holds dominance in North America, Asia, and the Middle East, with Europe targeted for bold 25–40% revenue growth over 3–5 years. Invest significantly in delivery centers, sales offices, and 11,000 FTEs to accelerate client acquisition and achieve a balanced global revenue mix.
Develop a market research strategy for Europe by formulating the plan, enunciating tactics, and executing fieldwork, while aligning with the company's philosophy, culture, economic ethos, and competitive landscape.
Explore the Europe geographical assessment profile, outlining cultural, economic, legal, and technological idiosyncrasies across about 50 European countries to guide marketing and sales strategies.
Assess the company's in-house market research audit to validate leadership, structure, capabilities, toolkit, processes, timelines, talent deployment, and budget for a continent-wide market assessment.
Explore pestle analysis as a comprehensive external factor framework focusing on political, economic, social, technological, legal, and environmental factors, applied to Europe for precise market insights and go-to-market strategies.
Execute a full market analysis by market definition, market size mapping, market segmentation, and market trends to drive strategic advantage profiling, competitive advantage profiling, and Porter's five forces analysis.
Explore SWOT analysis and its four quadrants: strengths and weaknesses as internal attributes, opportunities and threats as external factors, for Europe expansion and market research.
Explore the market research architecture and its four components: nature, target drive, methodological form, and drive. This conclusive, comprehensive business-to-business market assessment across Europe guides decisions.
Explore the market research process from information enunciation to research objective definition, five methodologies, sampling, and reporting, dissemination for decisive marketing actions.
Explain the report structure and contents of market research, from executive snapshot to recommendations, and show how dissemination, reporting, and the marketing action scheme guide marketing and sales plans.
Evaluation and course correction drive the market assessment through monitoring, mapping, and maneuvering results within time and space constraints, using performance, financial, and flux reviews to implement prompt adjustments.
Realize objectives and analyze impact through a European market research case study. Drive 25–40% revenue growth and establish two labs, three delivery centers, and six sales offices.
Explore a market segmentation case study for a luxury vehicle brand in China, introducing market research fundamentals, the market research biosphere, and how to apply segmentation to business objectives.
Market research is a comprehensive, evidence-driven process that connects producers, consumers, and end users to the marketer, providing credible information to identify and exploit marketing opportunities.
Explore how the E Group became a global leader in premium luxury vehicles through postwar European innovation, a respected brand matrix, and rapid growth across Asia Pacific.
Discover a company's vision to create a better future for mankind and a mission to preempt customers' needs, desires, and aspirations through augmented intelligence, big data, and design thinking.
Explore the IRIC mileposts—infrastructure revenue, intellectual capital, and the client matrix—and how they connect R&D, CKD kits, and production centers across 30 countries.
Explore the EA Group's global product portfolio, from subcompact luxury hatchbacks to full-size luxury SUVs, across five continents, and see how market segmentation drives affordable access to luxury.
Examine 2018 performance with revenue 175 billion euros (up 9%), EBIT 15.7 billion (up 15%), net profit 11.3 billion (up 36%), a 42% dividend rise and a 6 billion payout.
Conduct a comprehensive luxury vehicle market segmentation in China to support ten premium models across electric, hybrid, diesel, and petrol powertrains.
Explore how the E-group, a top premium luxury automaker with a 100-year legacy, uses market research segmentation, ten new models in China, and strong profitability to lead innovation.
Formulate and execute a market research strategy for segmentation, coordinating external consultancy to hit revenue and profit targets, optimize EBIT, and align with corporate objectives.
Present the pre market research ethos and six activities including geographical assessment profile, market research audit, pestle analysis, market analysis, market segmentation, and swot analysis to deliver credible, actionable insights.
The geographical assessment profile equips all stakeholders with China’s territorial, cultural, linguistic, religious, social, economic, legal, political, and environmental factors to guide market entry and alignment.
Explore a market research audit where an internal team guides an external consultancy, assessing leadership, structure, capability, toolkit, go-to-market timeline, talent, deployment, and budget readiness.
Master the pestle analysis, a mandatory external-factor framework driving market entry and product decisions by examining political, economic, social, technological, legal, and environmental factors.
Define market definition, market size, and market trends; profile strategic advantage profiling (sap), competitive advantage profiling (cap); and apply Porter's five forces to analyze the luxury vehicle market in China.
Explore market segmentation as part of the STP framework, identifying high-yield segments through geographic, demographic, psychographic, behavioral, and geo-cluster analyses to guide targeting and positioning.
Identify how market segmentation combines demographic, psychographic, behavioral, generational, and cultural variables with cluster analysis or principal components analysis to guide pre market research and messaging.
Explain swot analysis—mapping internal and external factors—highlighting strengths, such as premium portfolios and China market potential, weaknesses like untested powertrains, and opportunities and threats guiding market segmentation decisions.
Explore market research architecture for segmentation studies, detailing nature, target drive, methodology, and type, and emphasize a conclusive, qualitative approach to consumer segmentation.
Follow the seven-step market research process—information need enunciation, objective definition, design and methodology, sampling, analysis, reporting, and marketing action scheme—to drive strategy in global markets.
Craft a precise sampling and fieldwork plan within market segmentation research, detailing sampling architecture, variables, briefing, debriefing, analysis and reporting to guide dissemination and marketing actions.
Learn how to structure a market research report with an executive snapshot, introduction, methodology, and exhaustive analysis. Highlight core and collateral outcomes, limitations, and recommendations for future actions.
Explore evaluation and course correction in market research, driven by monitoring, mapping, and maneuvering results within fixed time and space, with performance, financial, and flux reviews guiding timely adjustments.
Realize objectives and assess impact through market research and segmentation for a luxury vehicle brand in China, projecting revenue, EBIT, net profit, and dividends across three fiscals.
The course "Comprehensive Market Research" provides students with a thorough understanding of the principles, methods, and applications of market research in contemporary business environments. Through a blend of theoretical knowledge and practical case studies, students will explore the multifaceted aspects of market research, equipping them with the skills necessary to conduct effective research and derive actionable insights to support strategic decision-making. Whether aspiring marketers, business analysts, or entrepreneurs, this course offers valuable insights into the dynamic field of market research, enabling students to make informed decisions and drive business growth.
Section 1: Introduction
In this section, students will be introduced to the course and its objectives, providing an overview of the importance and role of market research in contemporary business practices.
Section 2: Market Research
This section delves into the foundational concepts of market research, including the marketing biosphere, definition, and concept. Students will explore the historical evolution of marketing practice and thought, examining its role, attributes, and various types. Data sources, methodologies, and approaches in market research will also be discussed.
Section 3: Process
Students will learn about the research process, from articulating information needs to defining research objectives, designing methodologies, and planning analysis and reporting structures. Emphasis will be placed on sampling techniques, fieldwork plans, and output matrices.
Section 4: Market Research Case Study #1
Through a detailed case study, students will apply their knowledge of market research to a real-world scenario. They will analyze a company's background, vision, mission, business verticals, and financial performance. The case study will cover strategic objectives, key observations, research strategies, and various analysis frameworks like SWOT and PESTLE.
Section 5: Market Research Case Study #2
Continuing the application of market research principles, students will engage with another comprehensive case study. They will explore the company's product portfolio, financial performance, and market segmentation strategies. The case study will include pre-research ethos, geo assessment profiling, and in-depth market analysis, culminating in evaluation and impact analysis.
Throughout the course, students will develop practical skills in conducting market research, analyzing data, and deriving actionable insights to drive strategic decision-making in business contexts.