
Discover how market research informs decision making by using data collection, survey design, secondary data, social media and mobile research, and core analysis methods like correlation and regression.
Explore the role of marketing research in supporting decision making, identify and solve marketing problems through a six-stage process that gathers and interprets data on customers, competitors, and market trends.
Define the marketing research problem and develop a practical research approach by aligning decision makers and researchers through a clear research brief, proposal, and ethics considerations.
Define the marketing research problem as an information oriented task and identify the needed information. Use secondary and primary data to address market share loss and segmentation.
Design a market research plan that balances decision maker objectives with participant responses, defining objectives and approach (exploratory or conclusive) while leveraging secondary data and appropriate observations.
Explore survey and quantitative observation techniques, designing structured questionnaires, choosing online, telephone, face-to-face, or postal modes, and distinguishing primary data from secondary data to inform decision making.
Explore measurement and scaling fundamentals, including nominal, ordinal, interval, and ratio scales, and study comparative and non-comparative scaling methods using distance and origin.
design market research sampling by crafting standardized questionnaires and clear questionnaire design that ensure data comparability, speed, and accurate processing, with careful wording and pilot testing.
Explore fieldwork as a vital source of marketing data, including interviewer training and supervision, while examining social media and mobile research and issues of data integrity.
Leverage mobile research across survey fieldwork and social media to reach respondents on mobile devices. Refine data handling with editing, coding, and transcription, enforcing three-stage checks for accuracy and precision.
Explore survey fieldwork, social media and mobile research practices, and safeguard data integrity by applying statistical tests such as z-test, t-test, anova, wilcoxon, chi-square for independent and related samples.
Explore frequency distribution, cross-tabulation, and hypothesis testing to analyze survey data, using descriptive statistics like mean, median, mode, standard deviation, range, and histograms in SPSS.
Explore frequency distribution and cross-tabulation to analyze relationships, then apply hypothesis testing with chi-square to evaluate significance and type I and II errors.
Explore frequency distribution, cross-tabulation, and hypothesis testing in marketing. Translate statements into null hypotheses and perform one-sample tests (t or z) and multi-sample tests (one-way ANOVA and Kruskal-Wallis).
Explore frequency distribution and cross-tabulation for paired and independent samples, test hypotheses such as advertising before versus after sales, and compare groups like males versus females using SPSS steps.
Explore non-parametric and parametric tests for comparing one or two samples, with emphasis on frequency distributions, cross-tabulation ideas, and hypothesis testing in market research decision making.
Explore how metric variables relate through correlation, regression, and cluster analysis, using Pearson’s correlation, partial correlation, and significance testing in market research scenarios.
Partial correlations order variables by number of controls, while the simple correlation R ignores controls; regression links a metric dependent variable with one or more independent variables without implying causation.
Explore how correlation and multiple regression explain sales variations using advertising expenditures, price, and distribution level, and compare cluster analysis approaches for market segmentation with clear and unclear cluster boundaries.
Explore formulating the clustering problem, selecting relevant variables, and using hierarchical and non-hierarchical clustering. Learn about complete and single linkage and SPSS steps to determine cluster solutions.
Apply two-step cluster analysis to attitudinal data to identify shopper segments, using Euclidean distance and information criteria to compare cluster solutions, and learn how to present research findings.
Confidently communicate research findings through written reports and oral presentations, interpreting pilot analyses within a market research design framework to support decision making with clear visuals for decision makers.
Marketing research is one of the most important, exciting, and fast-moving aspects of marketing. Many successful marketing decisions have been founded upon sound marketing research. This course introduces market research for students and those who need a practical course and active in an emerging market. This course provides a comprehensive, straightforward account of the practice of market research, the techniques and the day-to-day tasks of the researcher that is easy to understand. Research is critical to competitiveness, and promising research has been essential to companies seeking to increase revenues, reduce costs, and make investment decisions. Business leaders and decision-makers need information if they want to make accurate decisions. Decision-makers need that market data as part of their decision process. From investors to future hires, everybody needs to know what the market is like. Investors need to know because they want to be sure that they are investing in the right place. However, technologies change, market research will continue to play a role in how organizations shape their interaction with their clients, stakeholders, and competitors.
This course can be completed in 2 months. At the end of this course, students will understand how to define the market and use tools to understand the market better. This course is suitable for undergraduates on research methods or research skills courses, where there is a requirement to complete a research project. Besides, research practitioners will find it helpful to reference and source information and ideas on both method and practice. This course illustrates the usefulness and value of research and addresses the decision maker’s problem.