
Identify three intended learners—business development and sales professionals, early career manufacturing employees, and job seekers—and outline the course objectives, value chain, daily operations, and IT vs. OT distinctions.
Understand the functions and interactions within manufacturing operations, the IT and OT environments, production meetings, and how performance measurement drives problem discovery and identifies new leads in modern high-volume manufacturing.
Explore manufacturing attributes and facilities, including high capital investments and automation, and outline the high-level value chain from orders to finished goods.
Explore how marketing and sales shape voice of the customer into long-term demand and production plans, guiding product design, engineering, prototypes, and UL/CE regulatory approvals.
Explore the five procurement functions: category management, sourcing, contract management, procurement, and invoice reconciliation; and learn about logistics, expediter roles, and supplier quality engineering with root cause analysis.
Learn how production planning and materials requirement planning drive production scheduling and inventory decisions, with a focus on new product introduction and document control.
Operate warehouse operations using a WMS to manage receiving, put away, storage, picking and packing, and shipping, with QA checks and IoT robotics for real-time inventory.
Explore how build, test, rework, and quality control and quality assurance shape yield, downtime costs, and staffing in automotive and semiconductor manufacturing.
The lecture defines product or yield engineering within manufacturing, detailing responsibilities for yield analysis, test integration, rework procedures, and ICO changes, linked to BOM and new product introductions.
Learn how final quality assurance (FCCA) fits into ISO 9001:2015 quality management, using sampling inspections, DPM metrics, reliability testing, and shipping and logistics to ensure durable, high-quality products.
Customer satisfaction interprets requirements and defines factory thresholds for Fcca, DFM, and reliability metrics, guiding go/no-go decisions and capturing root causes through failure analysis.
Discover how finance, HR, and IT govern a manufacturing facility's costs, inventory, and data flows—from financial management and stock reconciliations to HR services, ERP, MES, and cyber security.
Explore facilities management, physical security, and health and safety in manufacturing, covering building upkeep, safety compliance, waste disposal, and upgrades, plus insider theft prevention and process safety practices.
Review the previous day’s output against the production plan to identify misses. Discuss supplier quality issues, customer product returns, HSC incidents, new product introductions, and end-of-life decisions at daily meeting.
Identify the common causes of missed daily production targets, such as tool downtime, yield drops, raw material shortages, and production plan errors, and apply effective remedies.
Use a balanced scorecard to highlight typical factory kpis across customer, financial, and process pillars, including quantity shipped, bpm targets, cost per unit, cycle time, and yield.
Explore high-level IT and OT network architecture in a factory, contrasting IT applications (ERP, collaboration tools, CRM, WMS, Ms.) with OT machinery and firewalls for segmentation.
Monitor and control production floor processes with specialized computer systems known as industrial control systems. Use sensors, controllers, and actuators to reduce variation, increase uniformity, and maintain high product quality.
Identify four primary industrial control system roles—process engineer, process engineering technician, programmer, and production operator—and explore the owner or operator, vendor, integrator, and government roles in the wider system.
Identify investment decision makers across the manufacturing value chain, including heads of process engineering, facilities, and warehouse, and how authority levels drive buying decisions for machines, services, and forklifts.
Explore the manufacturing value chain and roles of production, product engineering, process engineering, NPI, and production planning to ensure defined recipes, quality and reliability, and timely ship decisions.
Demystify the intricate world of manufacturing and unlock its complexities through this practical guide!
This course takes you on a deep dive into the manufacturing value chain, exploring its essential functions and equipping you with the working knowledge to successfully engage with the senior management in each of these functions. Whether you're a seasoned professional or a curious newcomer, this comprehensive program will empower you to understand and analyze every step of the journey, from raw materials to satisfied customers.
We'll ditch the jargon and delve into the real-world challenges you face at each stage of the chain, from design and sourcing to customer satisfaction and field returns. By the end of this course, you'll be equipped to speak the language of the value chain - confidently discuss and analyze its stages with customers, colleagues and stakeholders – as an expert.
This course is ideal for:
1) Digital Transformation Consultants who need to deeply understand manufacturing operations and the various roles, to successfully execute a transformation
2) Business Development and Sales Professionals who intend to sell products and services to Manufacturing Clients. This course will enable you to engage your potential manufacturing clients in deeper operations-aware conversations to spot and develop leads
3) Early-career manufacturing employees who want to get a head start in their manufacturing career by quickly grasping the functions of the various departments within a factory and how the different departments work with each other
4) Students and individuals seeking employment within the manufacturing sector who desire to gain a functional comprehension of factory operations in order to excel in job interviews