
Achieve manufacturing excellence through continuous improvement that reduces waste, boosts profitability, and strengthens quality and safety innovation across all operational pillars with a positive culture and supporting technology.
Establish a cross-functional APQP framework to design and validate new products, translating the voice of the customer into requirements, technical specifications, and special characteristics.
Apply acceptance sampling to determine the batch quality level from a production run by testing a predetermined sample size and deciding to accept or reject the lot.
Explore how a process control plan reduces waste and cost, sustains quality, and focuses on critical-to-quality characteristics through monitoring, inspections, and corrective actions.
Identify the appropriate control plan level—prototype, development, or production—and define dimensions to measure, material and performance tests, and controls through a cross-functional team as a living document.
Develop and maintain a cross-functional process control plan across prototype, development, and production levels, detailing dimensions, tests, controls, sampling and measurement validation, guided by FMEA, special characteristics, and customer requirements.
Apply fmea to identify potential failure modes early in product development, assess effects, and implement mitigations to design out failures and improve reliability and customer satisfaction.
Identify and contain nonconformities under ISO 9001:2015 clause 8.7.1, and apply containment, root cause investigation, corrective actions, and preventive actions to prevent unintended use or delivery.
Identify and manage organizational knowledge under ISO 9001:2015, linking data, information, analysis, wisdom, and the knowledge triangle to improve processes and performance.
Discover techniques to track and record organizational knowledge, guard against tribal knowledge, and apply it to improvements using work instructions, checklists, training packages, on-the-job training, and knowledge databases.
Document control keeps documents developed, reviewed, stored, retrieved, and discarded in a systematic, traceable way. ISO 9001:2015 clause 7.5.3 requires a documented procedure covering identification, storage, review, and change tracking.
Manufacturing excellence is the continuous improvement of your processes to reduce waste, increase production profitability and gain a competitive edge concerning quality and safety innovation. It starts with executing business strategy more consistently and reliably than your competition. In this course, you will learn how to apply the total quality management (TQM) approach to drive quality excellence within your organisation. You will be able to describe and analyse manufacturing systems against best practices. You will acquire relevant techniques in setting up a world-class quality system.
Next, you will learn the various frameworks, standards, models and techniques that will enable you to build an effective and cost-efficient manufacturing system. This will in turn create a minimum load on the environment, lower risks and operating costs, improve quality and yield to enhance faster delivery, increase profitability and create value for customers. You will also learn to eliminate non-value-added, wasteful activities in manufacturing processes and apply various tools and techniques to drive incremental improvements. You will also have the opportunity to learn to stop the multiple barriers to process and material flow and eliminate process variations to achieve consistent product quality.
Finally, you will examine all the dimensions of quality, Edward Deming’s ‘14 principles of quality’ and transformational management. You will become proficient in developing a working process control plan and applying failure mode and effect analysis (FMEA) techniques to problem-solving. This course will significantly benefit students, researchers, quality and operations management professionals, manufacturers, engineers and anyone who wants to understand or improve their knowledge of manufacturing and operational excellence. So wait no more and enrol in this course today!