
Explore four lesson types—theoretical, behavioral, practical, and personal—and learn to become a superstar manager by applying knowledge, deploying tools, and mastering interpersonal skills.
Interpret a manager's good or bad day by the area’s performance and what was accomplished, not by mood, while considering stress, deadlines, and distractions.
Cultivate culture of continuous improvement by becoming a superstar manager who relentlessly hunts problems, documents best practices, and trains others to boost operating capacity and save money.
Increase visibility by revealing unseen problems, true employee workload, and money lost in your area. Translate these insights into targeted improvements to save time and boost workflow.
Managers and supervisors learn to use numbers as a common, objective language to describe performance, costs, and time, enabling cross-department comparisons and driving continuous improvement.
Shift attitudes and behaviors to grow as a supervisor, driving department success through behavioral modification. Change starts with you, embrace a step-by-step growth process even when uncomfortable.
Use driving a car as a practical model of management, comparing inputs like fuel, speed, gear, and traffic to conversions that produce outputs, guiding a business forward.
Learn how indicators function as simple raw numbers that reveal environment and inputs, not performance, and how they feed into calculating performance in management systems.
Build a simple, effective management control system using Excel. Prioritize daily performance data for small teams, avoiding a canned solution or Access.
Explore the behavioral portion by practicing long-term behavioral changes, adopting daily routines, and slow, deliberate habit formation to transform into a superstar manager.
Offload functionary tasks to your staff and free up time for higher-value management. Learn to delegate, train others, and elevate to a superstar manager.
Learn straight from a management consultant and turnaround artist how to create and implement a management control system for any area of any business in any industry and then to manage that area making it leaner, faster and better all the while highlighting your success for the world to see.
We all want to grow in our management careers. The Manager who sits in his/her chair the longest with the most paper on the desk is rarely the one promoted. It's usually the one who takes whatever and whomever is given and makes it BETTER! The one who succeeds where everybody else fails is the manager on the career fast track.
If your successes are invisible, then they might as well not exist. So we'll be creating from scratch a management control system that will measure the performance of your area, show it change and improve over time, document your actions, and turn into not only a management tool, but also a biography of YOUR VALUE to the company.
Your next performance review doesn't have to consist of your boss telling you what (s)he thinks about you and making sorry excuses as to why you aren't getting much of a raise. It can be a tour de force of you walking in and laying hard, empirical evidence of your contributions on the table and illustrating in indisputable terms (i.e. dollar values) why YOU ARE the company's superstar!