
Drive online community management by building an engaging community that brings your brand to life with real-time support, member networking, and a feedback loop for market research across platforms.
Discover why building your own online community boosts engagement, feedback, and brand awareness. Learn how social listening, moderation, and measuring sentiment nurture relationships and support growth.
Define your community strategy by choosing a platform, identifying your audience and buyer persona, and shaping a content strategy that drives engagement and measurable growth.
Use analytics to tailor content that resonates with your community, boosting reach and engagement, then grow your tribe through groups, live streams, and authentic engagement.
Clarify who your online community is for and why it exists, then choose the right platform, set clear rules, welcome new members, and appoint a dedicated community manager.
Create and schedule helpful content across formats like blog posts, videos, and live streams, and use a content calendar to plan in advance and keep your community engaged.
Boost engagement by understanding platform algorithms and using features like direct messages and video, while inviting dialogue through questions and member-driven content.
Identify niche influencers and brand ambassadors, attract them to your community or partner to promote it, and use authentic outreach with a Google spreadsheet to track value for both sides.
Promote your online community by inviting your network, sharing a short video, and using a branded hashtag plus email newsletters to grow awareness and engagement.
Scale your online community by clarifying your why and updating guidelines. Build a dedicated community manager, create subgroups, train your team, and enable user-generated content.
Define active engagement metrics to measure growth of your online community, tracking posts, comments, and reactions to gauge retention, satisfaction, and brand awareness.
Demonstrate leadership in communities by defining expectations, measuring returning members, and gathering member feedback to focus on value, support community managers, and drive thriving communities.
Explore a practical toolkit for community management, using tools to monitor multiple channels, analyze Facebook groups, schedule content, and measure ROI with resources from Mailchimp, HubSpot, Google Alerts, and more.
Discover modern brand marketing and content marketing on TikTok and Instagram reels, where strategic storytelling defines your brand identity, builds trust, and fosters lasting audience loyalty.
Use authentic short-form video to grow brand and content marketing, building trust and loyalty; repurpose main ideas across YouTube, TikTok, and reels through funnel stages with hook, story, and emotion.
learn how to craft compelling short-form video by researching competitors, finding your voice, and publishing consistently; master hooks, authentic storytelling, and on-screen text to engage audiences.
Discover TikTok's full-screen, sound-on, discovery-driven videos that boost engagement and viral potential, letting brands share authentic tutorials, behind-the-scenes stories, and personal content with minimal production.
Explore Instagram Reels as a TikTok-style short-form video tool, leveraging its full-screen format, in-app editing, and personalized feeds to help brands tell authentic stories, repurpose content, and boost engagement.
Master the art of compelling short form videos on TikTok by weaving authentic storytelling, a fast hook, and audience-centered content using text overlays, voiceovers, and licensed music.
Discover how the TikTok algorithm uses early engagement to push videos to the for you page, and optimize with hooks, completion rates, captions, hashtags, and metadata.
Position your content with targeted hashtags on TikTok to categorize videos, guide the algorithm, reach the right audience, and build brand identity through branded hashtags.
Leverage TikTok trends and challenges to boost exposure on the for you page, build brand authenticity, and foster a personal, creative community through early, strategic participation.
Leverage TikTok influencers by aligning with authentic creators who match your brand, research audience preferences, and budget for micro-influencers to amplify reach through collaborative, genuine content.
Discover how to use TikTok paid ads to reach audiences authentically, employing five formats—brand takeover, top view, branded hashtag challenges, branded effects, and in-feed ads—while following disclosure rules.
Leverage TikTok tools like comments, replies with videos, live streams, duets, stitches, and user generated content to build brand community and spark ideas through daily trend monitoring.
Explore how TikTok strategies translate to Instagram Reels, comparing authentic content vs polished styles, built-in tools, audio origins, copyright limits, and cross-platform posting best practices.
Engage your audience on Instagram with reels, using short-form videos that educate, entertain, and inspire while highlighting your brand values. Plan with goals, story, and a clear call to action.
Implement a winning social strategy for TikTok and Instagram reels by delivering authentic, valuable short-form video and researching trends, competition, and creator partnerships.
Set your goals and craft a focused social media strategy that aligns departments, defines ongoing and campaign goals, and maps audience and activities to drive engagement, leads, and brand reach.
Identify your social media audience by creating customer personas, such as working parents and college-age millennials, grounded in demographics, motivations, and behaviors; use surveys and analytics to tailor inclusive campaigns.
Invest in a smart mix of channels rather than chasing every platform, using audience research and third-party insights to choose where to invest time and resources.
Identify the most successful social networks by prioritizing large active audiences and diverse use cases across Facebook, Instagram, Twitter, LinkedIn, and YouTube to earn the attention of customers.
Explore how chat-based social networks like Facebook Messenger, WhatsApp, and Snapchat shift marketing to private, mobile conversations, enabling targeted ads, opt-in messaging, and automated customer service with bots.
Diversify investments across niche social networks to reach audiences with less competition and greater impact. Leverage platforms like Pinterest, TikTok, Yelp, and Quora to target specific demographics and use cases.
This course looks at the channels of marketing, advertising, and communication that make up social media and the Web, exploring how these tools fit into a company's traditional integrated marketing strategy. Using case studies and real-world examples from large corporations and small businesses, students explore current examples and future opportunities of how marketing professionals embrace online social networks, user-generated content, and content sharing to create brand awareness and buzz. Learn practical tips and techniques, as well as see the bigger picture to help successfully leverage social media marketing for your own environment and purpose.
Social media marketing courses help marketing professionals, business owners, and others use social media more effectively. By implementing the guidance taught in a social media marketing course, learners can establish and solidify company branding, expand reach within a target market, increase engagement with followers, boost sales revenue, and more.
The best social media marketing courses deliver digestible and easy-to-implement content. The courses also feature some combination of expert instruction, student support, a flexible learning schedule, supplementary material to bolster learning, and a way to demonstrate new-found skills and knowledge. Finally, ideal courses are budget-friendly or a good value for the cost.
In a few short years, social media has fundamentally changed the marketing landscape allowing anyone to engage with prospects, customers, vendors, employees and fans. This certificate gives you an opportunity to take a strategic look at your marketing efforts while giving you specific, practical and hard hitting tools to improve your business and the return on investment.
These courses cover planning, content strategy, search engine optimization and analytics, and prepare you to create a successful social media strategy.