
Learn to lead and manage remote teams by addressing isolation and accountability, mastering task management, and leveraging tools and protocols for effective remote meetings and environments.
Identify major remote team communications challenges like 24/7 availability, isolation, unclear roles, and poor feedback, and outline solutions to boost trust, clarity, and productivity.
Lead remote teams by measuring performance without presenteeism, ensuring self-direction through clear communication, preventing duplication of efforts, and digitizing processes with a process map using Lucidchart.
Schedule and frequency for remote teams rely on daily video check-ins, a weekly huddle, and two to three touchpoints per member, supported by a routine and flexible time management.
Leverage Slack and MS Teams for connectivity, Zoom for video meetings, and Asana or Flow for project management; Harvest or Transparent handle accountability, with strict hardware, software, and access rights.
Establish a clear before meeting protocol for remote teams, covering attire, headset use, background, quiet environment, and logging in early to ensure on-time, distraction-free online meetings.
Mute non-speakers and mute others during a presentation to minimize interruptions. Use names, speak slowly and clearly, keep updates brief, encourage chat, pause for responses, and keep cameras on.
Record the meeting if possible and keep it for a week before deleting. Send a formal email outlining wins, deliverables, owners, and deadlines, and follow up with one-on-one check-ins.
Use a co-facilitator in online meetings with more than ten participants to record questions and key takeaways, and filter chat via a private channel for the presenter.
Map a complete workflow for your remote team, capturing all information, processes, and outputs into a clear, digitized view. Identify duplicates and dead ends to streamline operations.
Manage performance in remote teams by building trust, agreeing on deliverables and dates, choosing the right communication medium, following up with emails, and offering subsidised childcare.
Lead remote teams by ensuring equal information flow, aligning to the organization's vision and individual career goals, and building trust through transparency, empathy, and specific, empowering feedback.
Explore practical remote teambuilding strategies to strengthen culture and cohesion, including birthday celebrations, inspirational videos, five-minute presentations, online games, virtual coffee breaks, skill sharing, and online ceremonies.
Lead remote teams with a focus on treating humans, monitoring mental health, and addressing isolation and stress through open-ended check-ins and support options.
Develop practical strategies for managing remote teams with kids at home, including creating a separate work space, defining boundaries, over-communicating, staying flexible with hours, and coordinating with other parents.
Discover how millennials excel in remote teams through digital communication and private, one-on-one praise, leveraging online relationships and tone interpretation to boost performance.
Identify the right challenges, tools, policies, and emotionally intelligent leadership for managing remote and decentralized teams.
Explore how millennials seek meaning in a fast-paced, immediate world, where compressed time, reduced effort, and scattered focus clash with long-term milestones like relationships, education, and careers.
Embrace work life blend to acknowledge that work is half of life, not separate, as history shows shifts from long weeks toward a 40-hour norm.
Explain that money is a proxy, not a primary motivator, and present four psychological motivators—acquire, comprehensive, bond, and defense oriented—to motivate remote teams through tangible rewards, learning, and strong relationships.
Managers often find themselves leading teams digitally, but are not often given the tools for how to lead remotely. This course covers practical and affective tools and processes for remote team leadership and management, taught by a Professor of Strategic Management with more than 20 years of experience on remote working teams.