Managing Project Stakeholder Relationships
What you'll learn
- Identify Project Stakeholders
- Define Requirements and Expectations of Project Stakeholders
- Analyse Project Stakeholders
- Learn Tool and Techniques For Stakeholder Management
- Plan Staleholder Engagement and Control Stakeholder Engagement Status
Requirements
- Working with projects
- Aiming career development in project management
- To learn management of project stakeholders
- Want to learn stakeholder management techniques
Description
In this training, the importance of project stakeholder management, the way to be followed and methods to be used, from determining stakeholders to measuring stakeholder performance, are explained.
Courses and briefly their contents are as follows;
1- "Who Are the Project Stakeholders?", you will learn who are our stakeholders.
2- "Why is Project Stakeholder Management Important?", you will learn about the importance of stakeholder management.
3- "Plan Stakeholder Engagement", you will learn about the plannig process of stakeholder engagement.
4- "Identify Stakeholders", you will learn how to identify project stakeholders
5-"How to Prepare a Stakeholder List", you will how to prepare a stakeholder list based on examples. You can access the Excel templates of the lists mentioned under Lecture 5.
6-"Important Points About Project Stakeholders", you will learn the things we need to pay attention to in order to understand the stakeholders.
7-"Expectations from Stakeholders", you will learn the importance of determining what we expect from stakeholders as a Project Manager.
8-"What Are The Expectations of Project Stakeholders?", you will learn that the expectations of project stakeholders. These will form the scope of the project and should be handled very well.
9-"What is Stakeholder Analysis?", you will learn the importance of project stakeholder analysis.
10-"Analytical Techniques in Stakeholder Analysis", you will learn the techniques used for project stakeholder analysis.
11-"Stakeholder Response Assessment Analysis", you will learn about stakeholder responses assesment analysis.
12-"Stakeholder Engagement Plan", you will learn the importance of stakeholder engagement plan.
13-"Managing Stakeholder Engagement", you will learn the importance of managing stakeholders.
14-"Leadership Types", you will learn the types of leadership that the Project Manager can exhibit depending on the project and the situation.
15-"Personality Types", you will learn the possible personality types of the project stakeholders.
16-"Communication with Stakeholders", you will learn the basic methods preferred to communicate with stakeholders.
17-"Stakeholders Management Methods and Motivators", you will learn the techniques about how to approach senior management, departments, external resources and project team.
18- "Motivators", you will learn how to motivate the stakeholders.
19-"Stakeholder Engagement Control", you will learn how stakeholders can be managed and understand the importance of their engagement.
20-"How to Measure Stakeholder Work Performance", you will learn about how we can measure the performance of our stakeholders.
You should remember each lesson and try techniques in your projects and improve yourself in understanding and managing your stakeholders.
Who this course is for:
- Project Managers
- Project Sponsors
- Project Team Members
- Program Managers
- Portfolio Managers
- Senior Managers
- Functional Managers
Course content
- Preview02:51
- Preview00:54
- Preview02:24
- 02:15Plan Stakeholder Engagement
- 01:37Identify Stakeholders
- 03:04How to Create a Stakeholder List
- 02:53Important Points About Project Stakeholders
- 03:14Expectations from Stakeholders
- 01:48What Are The Expectations of Project Stakeholders?
- 02:41What is Stakeholder Analysis?
- 07:45Analytical Techniques in Stakeholder Analysis
- 03:06Stakeholder Response Assessment Analysis
- 02:23Stakeholder Engagement Plan
- 01:03Managing Stakeholder Engagement
- 02:38Leadership Types
- 02:30Personality Types
- 02:59Communication with Stakeholders
- 08:28Stakeholders Management Methods
- 04:53Motivators
- 02:55Stakeholder Engagement Control
- 01:48How to Measure Stakeholder Work Performance
Instructors
![Savaş Şakar](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.4 Instructor Rating
- 367 Reviews
- 3,197 Students
- 11 Courses
Türkçe
Merkez Bankasına bağlı Para Yöneticileri Derneğinde Uzman olarak çalıştıktan sonra KOSGEB Avrupa Birliği, Bilgi ve İş Birliği Ağında danışmanlık yaptı.
Tepe Prefabrik'te İş Geliştirme ve Kalite Uzmanlığı yaptıktan sonra İktisat Bankası Dağıtım Kanallarında Yöneticiliğe geçti. Internet şubesi ve palm bankacılığı projelerinde yer aldı.
Harvard'da proje yönetimi kurslarına katıldı ve danışman firmalarla bir çok firmaya proje yönetimi konusunda eğitimler verdi, danışmanlık çalışmalarına katıldı.
Superonline'da danışmanlık yaptı ve ilk türkçe Proje Yönetimi Metodolojisini oluşturdu, dokümantasyonları hazırladı, eğitimler verdi.
Garanti Bankasında E-ticaret departmanının kurulmasında yer aldı ve yöneticiliğini yaptı. Sanal POS, Sanal Kart, Garanti Alışveriş projelerini yönetti, diğer tüm projelerin Portföy Yöneticiliğini yaptı. Dijital İmza, edevlet projelerinde bankaları temsil etti.
Hedef Alliance Holding'de Farmaloji şirketinin Genel Müdürlüğünü, Trendtech firmasında Projeler Koordinatörlüğü görevini yerine getirdikten sonra eğitim ve danışmanlığa geçmiştir.
2017 yılında Gökrem Tekir ile birlikte Hayatımız Proje - Proje Yöneticisinin El Kitabını yazmıştır.
Son 10 yılda 400'den fazla firmadan 8000'e yakın katılımcıya Portföy, Program ve Proje Yönetimi, Bilişim Proje Yönetimi, Yazılım Proje Yönetimi, Proje Metodolojisi Geliştirme, Proje Ofisi Kurma, MS Project, PMP Hazırlık, Paydaş Yönetimi, Kalite Yönetimi ve Risk Yönetimi konularında eğitim ve danışmanlık vermiştir.
Son 10 yılda 40'tan fazla firmaya proje, program ve portföy yönetimi konularda değişik başlıklar altında danışmanlıklar vermiştir.
English:
After working as an Expert in the Dealer's Association of the Central Bank, hew was advisor for KOSGEB on European Union, Information and Business Alliance Network.
After working as a business development and quality specialist in Tepe Prefabric, he started in İktisat Bank Distribution Channels as Manager. He manages Internet branch and palm banking projects.
He attended project management courses in Harvard, and working with the consultants gave training to project companies on project management and joined consulting activities.
He was the consultant for Superonline and he created the first Turkish Project Management Methodology, prepared the documentation and gave trainings.
He took part in the establishment of E-commerce department at Garanti Bank as a manager. He managed Virtual POS, Virtual Card, Garanti Alışveriş, 3d Secure Projects and Portfolio Manager of all other projects. He represented banks in state projects (e-govermennt, digital signature etc.).
Over the last 10 years, more than 8000 participants from more than 400 companies attends his trainings: Portfolio, Program and Project Management, Information Project Management, Software Project Management, Project Methodology Development, Project Office Building, MS Project, PMP Preparation, Stakeholder Management, Quality Management and Risk Management.
He worked as a General Manager of the Farmalogy company in Hedef Alliance Holding and Project Coordinator in Trendtech company, he started training and consulting.
Over the last 10 years, he has provided consultancy services under various titles to project, program and portfolio management for more than 40 companies.
- 4.4 Instructor Rating
- 5 Reviews
- 23 Students
- 4 Courses
I have approximately 17-years of experience including nearly 13-years in project management.
I hold B.Sc. degree in Industrial Engineering since 2004, and M.Sc. in Engineering Management since 2007 from Istanbul Technical University which is one of the most prominent universities in Turkey.
I completed my doctorate studies in Yildiz Technical University, and hold Ph.D. degree in Industrial Engineering in 2014. I have two published articles on Supplier Selection in Project Management.
I hold PMP certification since 2010 and worked as a freelance trainer and trained more than 900 people from different countries.
I also have Professional Scrum Master and ITIL certificate.
I have gained experiences on Project Management and Management Information Systems and Tools in Arcelik, the leading international durable goods producer and Kuwait Turk, the leading international participation banking institution. I worked as a member of Target Deployment Team and as a Project Manager of performance management systems.
I have also participated in local and global projects in Aktif Investment Bank. As a consequence of working with different locations, I am experienced on setting up a virtual team and managing them.
I was responsible for global projects in TNT Turkey and worked for coaching and training Project Manager for local projects. In addition to my responsibilities, I have also contributed to working groups named as Development Group and Training Team.
I worked in Dicle Electricity Distribution Company as Project Office Manager. I was also responsible as Program Manager for Oracle Utilities Program including CCB, MDM, WAM and OMS Modules.