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ISO 45003: Mental Health & Psychosocial Risks at Work

Name: ISO 45003: Mental Health & Psychosocial Risks at Work
Rating: 4.5 (571 reviews)

Manage workplace stress, burnout and psychosocial hazards — psychological health and safety with ISO 45003 and ISO 45001

Highest Rated

Created byCristian Vlad Lupa, rigcert.education

Last updated 7/2026

English

Arabic [Auto],English

What you'll learn

How to implement an OH&S management system that addresses psychosocial hazards and risks.
What are the requirements for an OH&S management system from ISO 45001.
What hazards of a psychosocial nature can exist in an organization and how they can be managed.
How psychosocial risks can be assessed and treated by an organization.
How an organization can improve employee well-being and protect the mental health of its people.
Basic concept for occupational health and safety.

Course content

9 sections • 37 lectures • 3h 11m total length

Introduction3:28
About this course, its structure and the subjects it addresses
Psychological health and safety in the workplace6:26
What is the impact of workplace psychological health and safety on an organization. The effects of COVID-19 on psychological health and safety in the workplace.
An occupational health & safety management system5:11
About what is an occupational health and safety management system. Why would an organization implement an OH&S management system.
About ISO 450036:15
What is the purpose of ISO 45003. About the structure of the standard and its relationship with ISO 45001. Is ISO 45003 the only standard to address psychological health and safety?
Basic human needs and mental health at work5:13
About the basic human needs that are relevant for mental health including self worth, esteem and social justice, self-efficacy, accomplishment or autonomy.
Workplace factors affecting psychological health and safety9:53
About the workplace factors that affect psychological health and safety in the workplace, including clear leadership and expectations, organizational culture, civility and respect or recognition and reward.

Understanding the organization and its context6:35
About the internal and external issues that make up the context of the organization and that have an influence on the OH&S management system of the organization.
The needs and expectations of intersted parties3:08
About the stakeholders that are relevant for the OH&S system of the organization and their needs and expectations that are relevant for the management of psychosocial risks.
The scope of the OH&S management system4:43
About the scope of the OH&S management system. How should the management system scope be established.
OH&S management system4:02
Generic information about the management system, including the requirements for its integration in the business processes of the organization.

Leadership and commitment4:33
About the need for the top management to show support for the OH&S management system. About how leadership and commitment should be demonstrated by the top management of the organization, with respect to workplace mental health and well-being.
Occupational health & safety policy3:44
What represents the OH&S policy of the organization. What provisions should the policy include in relation to the management of psychosocial risks.
Organizational roles, responsibilities and authorities3:25
About the allocation of responsibilities and authorities for managing OH&S hazards and risks, including psychosocial risks.
Consultation and participation of workers5:09
About the need to involve workers in the decisions and actions intended to address risks and hazards of a psychosocial nature and to improve well-being at work.

Hazard identification8:04
About the identification of psychosocial hazards divided into hazards related to the way work is organized, social factors, the work environment, equipment and tasks. Examples of hazards in relation to mental health at work, according to ISO 45003.
Assessment of OH&S risks6:47
What is the definition of risk. About the assessment of psychosocial risks, as a combination of likelihood and impact. A simple example of risk assessment methodology.
OH&S opportunities4:39
About what are OH&S opportunities. Examples of OH&S opportunities in relation to workplace psychological health and safety.
Objectives to address psychosocial risks5:09
About the objectives of the organization to address risks of a psychosocial nature. About the plans for achieving objectives and what those plans should include.

Resources1:58
About the need to allocate resources for the OH&S management system, including the management of psychosocial risks.
Competence4:21
About the guidelines of ISO 45003 to ensure that the persons working for the organization have the required competence (in terms of education, training and experience) to manage psychosocial risks in the workplace.
Awareness3:18
About the need to make employees aware of the company's efforts to address psychosocial risks, of the OH&S policy and objectives and the implications of not conforming to requirements.
Communication4:04
About the internal and external communications that are relevant for OH&S aspects, including the management of psychosocial risks.
Documented information7:35
About the documentation that supports the OH&S management system, including the controls to be applied for the documented information.

Operational planning and control7:07
About the principles for treating OH&S risks. The hierarchy of controls according to ISO 45001, including elimination, substitution, engineering controls, administrative controls and the provision of PPE.
Eliminating hazards, reducing OH&S risks and promoting well-being at work6:37
Examples of controls offered by ISO 45003 to address different risks of a psychosocial nature. The three categories of controls including those in relation to how work is organized, social factors, the work environment, equipment and tasks. About the identification of signs of exposure to psychosocial risks, including examples of such signs.
Management of change3:19
How changes should be managed by the organization to prevent negative consequences for the organization.
Procurement, contracting and outsourcing4:28
About what can be the impact of procurement, contracting and outsourcing on the mental health of workers.
Emergency preparedness and response3:57
About the process to prepare for and respond to emergencies, including the measures to address the effects of emergency situations on the psychological health and safety of employees.
Rehabilitation and return to work5:29
About the programmes of the organization intended to support employees who have suffered from exposure to psychosocial hazards that may have lead to absence from work.

Monitoring, measurement, analysis and performance evaluation4:05
About how the organization should monitor and measure its performance in dealing with psychosocial risks and its management system. Examples of indicators that may be used to measure and monitor.
Internal audit7:47
About the internal audit of the OH&S management system. Requirements for planning, conducting and reporting internal audits.
Management review5:56
About the requirements for the top management to review the OH&S management system, including the way psychosocial risks are managed, on a regular basis to ensure that it continues to be suitable, effective and adequate.

Incident, nonconformity and corrective action8:05
About the process for managing incidents and nonconformities. About the difference between incident and nonconformity. How to manage incidents and nonconformities according to the standards.
Continual improvement4:26
About the need to improve continually the management system and the performance in addressing psychosocial risks. Examples of improvements that an organization may consider.

Certification to ISO 450034:28
About the certification of organizations to ISO 45003. Options available for the certification. The certification of persons as OH&S management system professional.
Where to go for more information4:36
Additional sources of information about the OH&S management systems, the management of psychosocial risks and well-being at work.
Thank you and good bye!3:11
A few more considerations and thank you for the participation in the course

Requirements

Knowledge of ISO 45001 and of the requirements for an OH&S helps, but it is not essential for understanding the subjects of the course.
Familiarity with management system standards is useful for grasping the concepts.

Description

ISO 45003 is the first international standard for managing psychosocial risks and protecting psychological health and safety at work. Published by ISO as a companion to ISO 45001, it gives any organization — in any sector, of any size — practical guidelines for identifying psychosocial hazards, assessing the risks they create, and taking action to protect the mental health and wellbeing of workers.

Workplace stress, burnout, bullying and poor work organization carry enormous costs — for the people affected and for the organizations that lose their talent, productivity and reputation. Regulators and employers increasingly treat psychological health and safety as part of occupational health and safety, not an optional extra. This course shows you how ISO 45003 turns that principle into a manageable system.

What the course covers

The course opens with the foundations: why workplace mental health matters, the purpose of an occupational health and safety (OH&S) management system, the structure of ISO 45003, the basic human needs an organization should consider, and the workplace factors that affect psychological health and safety.

It then follows the structure of ISO 45003:

Context of the organization — identifying stakeholders and the internal and external issues that affect OH&S performance
Leadership and worker participation — the role of top management in employee wellbeing and building a culture where mental health can be discussed
Hazard identification and psychosocial risk assessment — recognizing psychosocial hazards and assessing their risks
Support, operation and communication — the resources, competence and processes that make the system work
Rehabilitation and return to work — supporting workers coming back after absence
Incidents, nonconformities and continual improvement — managing what goes wrong and improving performance over time

Real examples of psychosocial hazards

Especially valuable for those implementing OH&S systems, the course provides multiple examples of psychosocial hazards, including poor leadership, toxic organizational culture, remote work and working in isolation, work overload and unrealistic deadlines, difficult interpersonal relationships, poor work/life balance, bullying and victimization, and inadequate or poorly maintained work equipment — along with the controls ISO 45003 suggests for each.

Throughout the course, the guidelines of ISO 45003 are explained in relation to the requirements of ISO 45001, so you get the whole picture even if you are new to occupational health and safety management systems.

Who this course is for

OH&S professionals, safety managers and ISO 45001 implementers extending their system to psychosocial risks
HR professionals responsible for employee wellbeing, engagement and workplace culture
Managers and team leaders who want to recognize and reduce stress, burnout and other psychosocial risks in their teams
Internal auditors and consultants working with occupational health and safety management systems
Business owners building a psychologically healthy and safe workplace

Learn how the first international standard on psychological health and safety at work helps organizations protect their people — and enroll today.

Who this course is for:

Health and safety managers
OH&S management system auditors
Management system consultants
Safety engineers
Those tasked with managing the OH&S system
ISO professionals

ISO 45003: Mental Health & Psychosocial Risks at Work

What you'll learn

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Course content

About psychological health and safety at work6 lectures • 36min

Context of the organization4 lectures • 18min

Leadership and worker participation4 lectures • 17min

Planning4 lectures • 25min

Support5 lectures • 21min

Operation6 lectures • 31min

Performance evaluation3 lectures • 18min

Improvement2 lectures • 13min

Additional information3 lectures • 12min

Requirements

Description

Who this course is for: