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- 4 downloadable resources
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- Certificate of Completion
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- Set and communicate clear expectations to your employees
- Confidently confront poor performance and non-compliant behavior
- Create a climate that brings out the best in your people
- Improve the performance and morale of your organization
- Know how to gain support from other leaders
- Experience as a leader or manager in a small to large company
Many leaders, managers, and supervisors do a poor job of confronting problem performance or behavior. Doing so is challenging and it often seems easier to ignore or side-step sensitive issues hoping they’ll go away. Unfortunately they don’t. Problems fester and the employees who fail to meet expectations become a toxic influence on their coworkers and drag down the morale or performance of the majority.
Therefore, developing the confidence and ability to speak respectfully, candidly, and yet firmly to poor performing people is a necessary skill for any leader, supervisor or manager and a necessary ingredient for building a great organization.
The purpose of this course is to teach you how. You'll learn how to set and communicate your expectations and then hold people accountable. You'll also learn a proven, 7-step strategy for confronting difficult or non-compliant employees. I'll illustrate these concepts with multiple case studies and scenarios that will help you learn and apply these strategies to your current relationships with your employees.
By watching this performance management course, you will be able to:
Build trust and goodwill
Create a climate which brings out the best in people
Learn best practices in performance management
Clarify "non-negotiables"in three critical areas
Set clear performance expectations for individual employees
Confront poor performing employees
Gain support from other leaders
- Anyone who manages or supervises people
- Owners of small business
- Leaders who have to deal with difficult employees
Going through this process will not only help you become clear about your expectations but also put you in a position to see more accurately what is happening in your team. So go ahead now and print the PDF worksheet and be thoughtful about identifying your expectations. Take the time you need until you feel you are clear or need the input of others to complete the process.
This is a sheet with the seven steps which you can print and carry with you to review as you’re preparing to confront someone. There is also a worksheet you can print out (you will probably want a few copies) to help structure your conversations with your employees.
Thank you for completing my course, How to Confront Difficult Employees!
I love that you made it to the end of the program. This shows your commitment to improving your relationships and making them the best they can be.
If you liked this program then I want to let you know about other personal development resources I offer.
Visit my web page at www.rogerkallen.com where you can find other products, articles and blog posts on relationships, communication, leadership and many other topics of personal development.
I also have a number of courses on Udemy which you can find on my instructor page.
And, as a special benefit to my students, I'm offering you the best possible price for each of my courses. Click on the following titles to get the lowest price that I can offer you for the following courses:
Parenting Skills to Raise Responsible, Mature Children
Becoming a Master at Resolving Conflict at Home or Work
The Power of Deep Listening
Claiming Your Power to Live a Happy and Abundant Life
How to Confront Difficult Employees
You can also follow me on:
or Twitter: https://twitter.com/Roger_Allen
My best to you and I hope we stay in touch.
Roger K. Allen, Ph.D.