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Managing Change in Social Care
30 students

Managing Change in Social Care

Lead Successful Change: A Practical 8-Step Framework for Social Work and Social Care Leaders
Last updated 6/2026
English

What you'll learn

  • Distinguish between leadership and management & apply the core practices of authentic leadership (vision, values, strategy and empowerment) in your own setting
  • Shape organizational culture by identifying strengths, weaknesses and underlying ‘cultural messages’ helping staff to feel valued, supported and safe
  • Recognize and respond to grief in its broader sense, including workplace losses drawing on contemporary thinking such as dual process and meaning reconstruction
  • Communicate with greater clarity, empathy and impact using the 6Cs and FRESH frameworks, getting communication right in the situations where it matters most

Course content

1 section • 7 lectures • 46m total length
  • Module companion workbook
  • Part 1 Why change matters in social care5:15
  • Part 2 What is change management?2:50
  • Part 3 A Framework for change: The 8 steps14:40
  • Part 4 Taking the steps12:52
  • Part 5 Common pitfalls to avoid7:22
  • Part 6 Key indicators of success in change management3:41

Requirements

  • For existing and aspiring managers in social work and across the broad spectrum of social care

Description

Change in social work and social care is constant – new regulations, evolving service user needs, workforce pressures, technological advances. Yet the majority of change initiatives fail. Not because the ideas are wrong, but because the implementation is poor. Resistance builds, momentum stalls and quality of care suffers.

This course will give you a clear and helpful practical roadmap for getting change right. You will learn how to assess the need for change, build a guiding team, create a shared vision and embed new ways of working so that they last. The eight-step framework – adapted from John Kotter’s classic ‘Leading Change’ model – is tailored specifically to the realities of social work and social care, where vulnerable service users, regulatory constraints and tight resources all shape what is possible.

Drawing on guidance from Skills for Care, MyHomeLife and other respected sources, the course blends established change management theory with social care values and principles: person-centred practice, transparent communication, shared decision making and capacity building.

Whether you lead a care home, manage a social work team or work in service development, this course will equip you to plan, lead and sustain change that protects continuity of care and improves outcomes for everyone involved.

Who this course is for:

  • For existing and aspiring managers in social work and across the broad spectrum of social care