Managing a Global Team with Confidence

In order to be a confident leader in the workplace, you first have to be in the right mindset. Learn to acknowledge that there will be challenges out of your control and to accept the feeling of uncertainty. Reducing any limited beliefs by reframing your thought process and learning to grow confidence through experience will help you establish that workplace confidence.

Cultural awareness as a global manager is important. Learn how to understand cultural nuances through different cultural greetings, being mindful of specific taboos and asking for feedback. It takes time to build awareness for other cultures, but doing the research to prepare is a way to earn respect from others.

Effectively engaging and leading a global team can be tricky. We go over how to comfortably delegate and avoid micromanaging, how to carve out 1:1 time to get to know everyone on the team and how to embrace differences in opinions and ideas. Delegating, building relationships and reiterating shared goals is how you can effectively lead.

Overseeing a global team means working with people who may engage and communicate in a way that's different from you. We discuss context cultures - both high and low - and how it's important to understand the difference. In low-context cultures, people gravitate towards over-communicating and being more direct and precise. Messages are taken at face value with little confusion.

There are many different working styles and expectations in the workplace and it can be tough to manage - the key is to ensure how you work and how you expect your team to work align. In this lesson, we go over three different working styles - the leadership, decision making and communications style. Understanding there are differences in approach is important to show up as a leader.

Learn about high-context cultures and how people value non-verbal communications skills such as facial expressions or body language. Speaking is more nuanced and layered - reading between the lines is more common.  Understanding the differences between low and high context cultures will help you communicate with everyone on your global team. We've attached a document that outlines these two context cultures - feel free to download and use as needed!

Manage a team from different countries by keeping in mind some basic considerations. Being mindful of timezones, documenting national holidays with respect to every country, communicating via one or two centralized platforms and covering policies unique to specific regions are a few things you can do to reduce workplace friction.

Dive into some universal tips on how you can be the kind of global leader people want to follow. From learning how to build relationships with everyone individually, to calling out great work and creating opportunities for the team to bond - the art of a great leader is to show your team you care.

Congratulations for completing our 'Managing a Global Team with Confidence' course!

We hope this course has helped elevate your leadership communications skills and has set you along the path to become stronger global leader.