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1-on-1 Meetings Course: Effective One-on-One Skills [EN]

Name: 1-on-1 Meetings Course: Effective One-on-One Skills [EN]
Rating: 4.7 (18 reviews)

Created byPapaHR ★ 170K students: Courses in Human Resources, HR, SHRM, AI Talent Analytics, HRMS, HRIS, CIPD, Claude, HRCI, PHR, Rewards

Last updated 9/2026

English

English [Auto],

What you'll learn

Understand the purpose and importance of 1:1 meetings in fostering employee engagement and performance.
Learn different formats of 1:1 meetings, including coaching, feedback, and development discussions.
Develop skills to deliver constructive feedback and build stronger manager-employee relationships.
Gain tools to implement, monitor, and optimize 1:1 meetings effectively within an organization.
Master techniques for structuring effective 1:1 meetings to ensure meaningful conversations.
Learn how to set clear goals and expectations during 1:1 discussions to drive employee growth.
Understand the impact of 1:1 meetings on employee engagement and team performance.
Develop strategies to handle difficult conversations and address employee concerns effectively.
Utilize 1:1 meetings as a tool for employee development, coaching, and career progression.
Improve leadership and communication skills to foster trust and collaboration during 1:1s.
Implement best practices for tracking and documenting 1:1 meetings to ensure accountability.
Explore digital tools and automation solutions to streamline the 1:1 meeting process.
Learn how to conduct remote 1:1 meetings effectively for distributed and hybrid teams.
Build a strong feedback culture within your team using structured 1:1 sessions.

Course content

9 sections • 43 lectures • 20h 12m total length

Why One-on-One Meetings Matter and How to Structure 1:1 Sessions40:14
Why Google thinks businesses won't take off without 1:1
1:1 format
Business efficiency from 1:1
Who should do it: manager or HR?
How often and where
Quiz: Run One-on-One Meetings That Build Trust and Engagement
Types of One-on-One Meetings and Employee Feedback Strategies28:00
Performance management
Relationship building
Coaching
Feedback
Burnout diagnosis
Handling conflict situations
1:1 with HR employee
1:1 for development

Build Strong Employee Relationships Through Regular 1:1 Meetings24:46
How 1:1 improves manager-employee interaction
Building rapport
Working with employee engagement
How to make 1:1 an employee's favourite 30 minutes
Coach Employees with the GROW Model in One-on-One Meetings28:27
What coaching is and how it works
Google technique in coaching
The GROW model
When coaching is and is not appropriate
Coaching an Employee Struggling with Motivation During a 1:1

Deliver Constructive Feedback and Manage Difficult Conversations35:25
How to give 1:1 feedback effectively
The formula for effective feedback
How to criticise an employee and not demotivate
What is positive feedback
Run Productive 1:1 Meetings and Train Managers for Success30:02
Preparation of a 1:1 business case
Calculation of ROI from 1:1
Presentation of the project to top management
Executive training for meetings
Meeting monitoring and reporting
Tools for 1:1 automation

1. Employee Feedback in One-on-One Meetings: Trust, Clarity and Performance41:37
2. Overcoming Feedback Anxiety and Manager Barriers in Effective 1:1 Meetings30:23
3. Six-Step Feedback Scripts for Coaching and Performance in One-on-Ones27:04
4. Building Continuous Feedback Loops Through Regular One-on-One Meetings27:19
5. Adapting Feedback to Employee Personality and Communication Styles26:42
6. Recognition in One-on-One Meetings: Praise, Motivation and Engagement23:39

1. Use Google Coaching Insights and the GROW Model in One-on-Ones31:26
2. Apply Nine Coaching Principles to Build Trust and Employee Ownership22:28
3. Use the Wheel of Balance, Scales and Checklists in One-on-Ones18:38
4. Set the Coaching Context and Build Strong Manager-Employee Rapport25:27
5. Practice Active Listening and Hear What Employees Really Mean21:51
6. Adapt to the Coachee's Language for Clearer Manager Communication21:46
7. Ask Powerful Questions That Unlock Insight and Accountability22:47
8. Turn Employee Goals into Action Strategies and Deliver the Message20:14
9. Motivate Employees, Remove Barriers and Reinforce Progress21:18
10. Build a Coaching Culture Through Effective One-on-One Meetings22:59

1. Build Modern Manager Competencies with Gallup and Google Research28:19
2. Align One-on-One Meetings with Team Strategy and Performance Goals30:13
3. Use Situational Leadership and Six Levels of Delegation28:13
4. Build High-Performing Teams Through Manager-Led Development33:50
5. Combine Coaching, Feedback and One-on-One Meeting Frameworks27:29
6. Improve Employee Engagement, Wellbeing and Voice in One-on-Ones21:37
7. Lead Clear Team Communication, Meetings and Manager Presentations24:36
8. Connect One-on-One Leadership with Core HR Management Practices23:14

1. Understand Workplace Conflict Before the One-on-One Conversation50:01
2. Diagnose Conflict Types, Escalation, and Resolution Paths in 1-on-1s45:03
3. Find Root Causes and Respond to Conflict as a People Manager42:24
Learn to identify root causes of conflicts and respond to them as a people manager, prevent escalation, and navigate difficult negotiations.
4. Handle Performance, Personal, Political, and Team Conflicts in 1-on-1s48:13
Learn to handle performance, personal, political, and team conflicts in one-on-one meetings by diagnosing causes, from unclear instructions to poor delegation, and applying practical, proactive management strategies.
5. Prevent Conflict with Early Signals, Team Assessment, and Clear Rules37:14
Prevent conflict in the workplace by spotting early signals and using a team assessment. Apply clear rules, rethink triggers, and employ proactive clarifications to sustain productive collaboration.
6. Resolve Conflict Through One-on-One Negotiation and Mediation32:04

1. Mentoring Fundamentals for Effective One-on-One Employee Development33:53
Discover how mentorship drives effective one-on-one employee development, with reasons, roles, types, and best practices for matching mentors and mentees, setting goals, and fostering growth.
2. Diagnose Career Needs and Set Employee Mentoring Development Goals27:39
Discover how to diagnose career needs and set mentoring development goals through practical mentoring principles, goal setting, the GROW model, and a development planning approach.
3. Match Mentors and Mentees for Successful Employee Development23:49
Explore mentor-mentee compatibility using MBTI to guide matching, goal setting, and preparation for the first meeting, with readiness checks and questionnaires.
4. Run the First Mentoring Meeting: Rules, Boundaries, and Learning Plans19:30
Learn to run the first mentoring meeting with clear rules and boundaries, align with learning styles, set expectations and goals, and plan through four steps: introductions, agreements, goals, and conclusion.
5. Close Mentoring Relationships and Sustain Employee Career Growth16:30
Plan ending mentoring by clarifying goals, setting a final date, and transitioning to ongoing development or a new mentor. Conduct a wrap-up meeting to review results and discuss future development.
6. Solve Common Mentoring Scenarios in One-on-One Meetings24:56
Explore common mentoring scenarios in one-on-one meetings, from onboarding and career growth to lack of ambition, and learn practical, confidential strategies to build trust and align with organizational goals.

Requirements

There are no prerequisites; this course is suitable for managers, team leaders, and HR professionals at all experience levels.

Description

Mastering 1:1 Meetings: The Ultimate Guide for Managers and HR Professionals

Course Description:

One-on-one (1:1) meetings are a critical tool for managers, HR professionals, and business leaders to drive employee engagement, performance management, coaching, and continuous feedback. This course provides a structured approach to implementing effective 1:1 meetings, covering their purpose, formats, and impact on business efficiency. By the end of this course, you will master the art of conducting meaningful and productive 1:1s that enhance team relationships, optimize performance, and foster a strong company culture.

What You Will Learn:

• The strategic importance of 1:1 meetings in improving employee engagement and business performance.

• Different types of 1:1 meetings and when to use them, from coaching and feedback to burnout prevention and conflict resolution.

• How to build rapport and foster strong manager-employee relationships through structured conversations.

• The GROW coaching model and Google’s coaching techniques for effective leadership.

• Best practices for giving constructive feedback without demotivating employees.

• How to integrate 1:1 meetings into company culture, track ROI, and automate the process for efficiency.

Course Program

Recorded class with feedback on homework

Class 1: Why Businesses Need 1:1 Meetings and How to Structure Them

• Why Google considers 1:1 meetings essential for business success.

• 1:1 meeting format: structure, objectives, and expected outcomes.

• The impact of 1:1 meetings on business efficiency and employee performance.

• Who should conduct 1:1s: Managers, HR professionals, or both?

• Optimal frequency and location for conducting effective 1:1s.

Class 2: Types of 1:1 Meetings and Their Strategic Use

• Performance management 1:1s: setting goals, tracking progress, and improving accountability.

• Relationship-building 1:1s: fostering trust and improving team dynamics.

• Coaching-focused 1:1s: guiding employees through career development.

• Feedback-driven 1:1s: encouraging continuous learning and performance enhancement.

• Diagnosing burnout and preventing disengagement through structured 1:1s.

• Conflict resolution meetings: addressing workplace issues effectively.

• HR-led 1:1s for better employee experience and retention.

• 1:1 meetings for career development and professional growth.

Class 3: Building Strong Employee Relationships Through 1:1s

• How 1:1 meetings strengthen manager-employee interactions.

• Techniques for building rapport and fostering trust.

• Boosting employee engagement and morale through meaningful conversations.

• Making 1:1 meetings an employee’s most valued 30 minutes.

Class 4: Coaching in 1:1 Meetings

• What coaching is and how it works in leadership.

• Google’s coaching techniques for managers.

• The GROW coaching model: how to use it in 1:1 meetings.

• When coaching is appropriate and when alternative approaches are needed.

Class 5: Giving Effective Feedback in 1:1s

• How to give constructive feedback that improves performance.

• The formula for delivering effective feedback in a 1:1 setting.

• How to criticize without demotivating employees.

• Best practices for providing positive feedback that reinforces strengths.

Class 6: Implementing 1:1 Meetings Across the Organization

• Creating a business case for 1:1 meetings to gain executive buy-in.

• Calculating the ROI of 1:1 meetings and measuring their impact.

• Presenting the 1:1 strategy to top management for company-wide adoption.

• Training executives and managers on leading effective 1:1 meetings.

• Tracking, monitoring, and reporting on the effectiveness of 1:1s.

• Automating 1:1 meetings with tools and software for streamlined execution.

Who Should Take This Course?

• Managers and team leaders looking to improve communication and employee performance.

• HR professionals responsible for implementing structured 1:1 meeting programs.

• Business executives aiming to optimize employee engagement and company culture.

• Startups and fast-growing companies that want to establish a strong feedback-driven culture.

Why Take This Course?

Learn from HR expert Mike Pritula, an industry leader in employee engagement and leadership development.

Step-by-step guidance on 1:1 meeting formats, structures, and best practices.

Hands-on exercises, templates, and feedback to help you implement 1:1s effectively.

Flexible online format with recorded lessons and expert feedback.

Certificate of completion to showcase your expertise in running effective 1:1 meetings.

Start Leading High-Impact 1:1 Meetings Today!

This course contains the use of artificial intelligence. It ensures cutting-edge insights and the latest practices.

This course contains a promotion.

Unlock the power of 1:1 meetings to improve employee relationships, drive engagement, and build a high-performance culture. Enroll now and transform the way you lead!

Who this course is for:

This course is for managers, team leaders, and HR professionals who want to enhance communication, improve employee engagement, and drive team performance through effective 1:1 meetings. It’s also valuable for business owners seeking to build stronger relationships with their teams and foster a culture of open communication.

1-on-1 Meetings Course: Effective One-on-One Skills [EN]

What you'll learn

Explore related topics

Course content

Effective One-on-One Meetings: Structure, Trust and Manager Communication2 lectures • 1hr 8min

Employee Relationships, Coaching and Engagement in 1:1 Meetings3 lectures • 53min

Feedback, Difficult Conversations and Manager Training for 1:1 Success2 lectures • 1hr 5min

Extra: Employee Feedback Skills for Effective One-on-One Meetings6 lectures • 2hr 57min

Extra: Coaching Skills for Transformational One-on-One Meetings10 lectures • 3hr 49min

Extra: Leadership Development Through Effective One-on-One Meetings8 lectures • 3hr 38min

Extra: Conflict Management for Effective One-on-One Meetings6 lectures • 4hr 15min

Extra: Mentoring Skills for Effective One-on-One Employee Development6 lectures • 2hr 26min

BONUS: One-on-One Meeting Tools, Manager Tips and Best Practices1 lecture • 1min

Requirements

Description

Who this course is for: