I have 35 years of experience in Information Technology industry. My managerial experience spans over 15 years with additional leadership experience of 6 years in top Multi-National Corporations.
My key responsibilities of managerial and leadership roles included
· To manage teams of product support, product-based solutions sales, services sales and services support and,
· To lead teams of Global Service Delivery spread across multiple locations
All these roles had extremely stringent performance targets for revenue, cost, customer retention, customer satisfaction, employee retention and employee satisfaction. My largest team size I led had a count of over 840 technical resources and managers with four levels of reporting chain.