Management Skills - Unleash and Enhance Part 2
What you'll learn
- Systematic and Metrics based Methods to Improve and Achieve Target Level Managerial Competencies
Requirements
- Managers with one to over five years of experience
Description
This Program is for Managers to improve Managerial Competencies using Systematic and Data Driven approach. This Program uses Personalized Coaching approach. Managers fix their target competency levels and improve them by carrying out specific action items as guided by this Program. Target Competency Levels are arrived at based on performance targets and expectations of the job role and therefore when Competency Levels are improved, Performance Levels also improve towards achieving Organization's Key Business Objectives.
Who this course is for:
- All Managers with People Management Responsibilities for their Teams
Course content
- Preview00:52
- 01:35Competency and Competency Improvement
- 02:51Managerial Competencies and Method of Improvement
- 00:34Who are to Attend This Program?
- 00:36Whom it is NOT meant for?
- 01:43Why should you attend this Program?
- 02:55About Me
Instructor
I have 35 years of experience in Information Technology industry. My managerial experience spans over 15 years with additional leadership experience of 6 years in top Multi-National Corporations.
My key responsibilities of managerial and leadership roles included
· To manage teams of product support, product-based solutions sales, services sales and services support and,
· To lead teams of Global Service Delivery spread across multiple locations
All these roles had extremely stringent performance targets for revenue, cost, customer retention, customer satisfaction, employee retention and employee satisfaction. My largest team size I led had a count of over 840 technical resources and managers with four levels of reporting chain.