Manager Fundamentals

Name: Manager Fundamentals
Rating: 5.0 (3 reviews)

Simplify Your Role, Amplify Your Impact

Created byShaun Boyle

Last updated 1/2025

English

What you'll learn

Define and explore the 3 fundamental focus areas for managers.
Understand and practice core skills that will result in greater employee impact and engagement.
Reflect on your own experiences that are influencing your management style.
Create a set of actions that you can put into practice immediately.

Course content

6 sections • 41 lectures • 1h 39m total length

Facilitator introduction0:51
Introduction to the course facilitator.
Course introduction2:51
Understand why this course is important and who it is for.
How to complete assignments0:59
Choose how to complete assignments in Manager fundamentals, either on this platform or in the downloadable workbook, with a skip option; the workbook includes slides and team activities.
Download workbook0:07
Goal setting
Values4:06
Values Check-in
Why managers matter1:56
Learn why managers matter by examining how management affects turnover and productivity, including data on attrition and impact of a high performing boss, and explore the Taber Coaching Manager Model.

Focus area: build trust1:00
Guided meditation on trust10:10
Build trust reflection
Focus area: create clarity3:03
Create clarity: The 4 Ws
Create clarity activity (OPTIONAL)
Focus area: authentically care1:06
Finding your authentic care2:24
Authentically care reflection
Showing care to others5:50
Learn to apply the five care languages—words of affirmation, acts of service, receiving gifts, quality time, and connectedness—in managing employees, tailoring care to each person.
Care languages reflection
Care languages team activity
Summary of focus areas1:08
Check-in #1

Secondary skills0:39
Consistency1:37
Consistency builds trust and clarity by being reliable and predictable in actions and decisions. Schedule regular check-ins, follow through on commitments, share updates, and stay approachable with integrity.
Small consistent actions0:15
Small consistent actions
Consistency traps3:30
Consistency reflection
Feedback1:03
Provide clear feedback that shows you care, blending praise with constructive suggestions to unlock an employee's higher impact and renewed energy.
What makes feedback challenging1:35
Reducing uncertainty8:43
Reduce uncertainty in feedback by building consistency, authentic care, and careful phrasing, using two one-on-one questions to foster accountability, fairness, and actionable guidance.
Feedback reflection
Feedback team activity
Vulnerability2:45
How to embrace vulnerability2:28
Vulnerability reflection
Secondary skills summary0:26
Review three secondary skills: consistency, feedback, and vulnerability, and practice applying them, then prepare to learn about targeted skills.
Check-in #2

Targeted skills0:35
Explore targeted skills across three focus areas—career development, ownership, and aligned direction—and learn to tailor a personal plan by investing in specific areas of the manager model.
Career development0:38
Develop your employees' careers through learning and growth, championing opportunities within and beyond the team. Balance this with the reality they may outgrow your team and outline career development components.
Learning1:48
Learning Guide
Performance reviews1:20
Provide performance reviews that reduce stress by delivering ongoing feedback, so employees are never surprised. Focus on future development and career opportunities with the learning guide and a written plan.
Performance reviews part 24:26
learn how to use performance reviews to drive conversations that grow employees and impact the business, regardless of the tool, focusing on celebrating impact, strengths, growth feedback, and future plans.
Promotions3:44
Budget issue exercise
Budget issue considerations3:45
Promotion considerations
Ownership2:56
discover how to determine and grow employee ownership using curiosity and feedback, balancing supervision, check-ins, and collaboration to build trust and foster deeper responsibility.
Ownership exercise
Aligned direction2:22
Align direction to create clarity and help employees see how their work supports team and company mission, what direction to follow, why it matters, and how they add value.
Aligned direction worksheet
Aligned direction team exercise
Check-in #3

Requirements

No manager experience needed. This course is to help new managers learn the basics and to support experienced managers in simplifying their role.
To get the most from this learning experience, you should be "coachable," meaning that you are ready to bring a mindset of curiosity, a willingness to reflect, an openness to change, and a drive to take action.

Description

Being a manager is challenging! Often in manager trainings, we respond to the complexity of management by throwing tons of knowledge and tools at you and lot of it doesn’t seem very connected. In this course, however, the goal is to simplify your role as a manager. We will do this by focusing on the three areas that you most need to invest in and then talking through key skills that align to those areas. Whether you are a new manager or have years of experience, leveraging this course can elevate your own impact and the impact of your team.

Because I am a coach, I believe that the best actions for you will come from within you. This won’t be your typical training where you are simply handed tools and sent on your way. Throughout the course, there will be quite a few coaching questions—questions that I might ask you if you were my client. These are opportunities for you to reflect on how you interpret the concepts we’ll discuss, what you know about yourself and your team, and what actions you want to take that are most relevant to you. It is important that you invest in all these reflections as this is where the impact will happen.

Who this course is for:

New managers
Experienced managers who are finding the role overwhelming
Any manager wanting to invest in their capability and their team
Even senior leaders may find much of this content useful and applicable

Manager Fundamentals

What you'll learn

Explore related topics

Course content

Introduction6 lectures • 11min

Manager Focus Areas7 lectures • 25min

Primary Skill5 lectures • 11min

Secondary Skills10 lectures • 23min

Targeted Skills9 lectures • 22min

Bring It All Together4 lectures • 9min

Requirements

Description

Who this course is for: