Learn the fundamentals of internal auditing for ISO management systems in plain English.

This practical beginner-friendly course explains the internal audit process in plain English and helps you build the knowledge needed to take part in, or carry out effective internal audits.

You will be introduced to the principles of auditing in line with ISO 19011:2018, together with the key knowledge and skills needed to support or carry out internal audits within an ISO management system. The course is particularly useful for those involved in ISO 9001, but the principles can also be applied more widely across other ISO management system standards.

This course is suitable for:

• beginners who want to understand the internal audit process

• staff who have been asked to support or carry out internal audits

• organizations looking to develop internal audit capability

• those implementing a management system and needing a practical starting point

During the course, you will learn about:

• the purpose of internal audit

• audit principles and auditor responsibilities

• planning an audit programme

• preparing for an audit

• gathering evidence and following an audit trail

• identifying and writing non-conformances

• reporting audit findings clearly

The course also includes downloadable sample documents to help you get started, including:

• a sample Audit Programme

• a sample Audit Report

• a sample Non-conformance Report

• additional practical resources and templates

To help reinforce learning, the course includes quizzes at the end of each section and practical activities designed to help you apply what you have learned and build confidence in recognizing and reporting non-conformances.

Questions are encouraged throughout, and the course content will continue to be reviewed and updated to keep it useful, current and relevant.