ISO 19011. Management system auditor training

Name: ISO 19011. Management system auditor training
Rating: 4.7 (1592 reviews)

Build a successful career in management system auditing by mastering the 2026 edition of ISO 19011

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Created byCristian Vlad Lupa, rigcert.education

Last updated 5/2026

English

What you'll learn

What is a management system audit and the types of audits exist
The process for auditing a management system from planning to reporting
How to collect information during an audit
What remote and hybrid audits involve
Competence requirements for auditors
Can you be a management system auditor?

Course content

1 section • 39 lectures • 4h 7m total length

Introduction5:27
What is this course about and who is it intended for. Administrative asects for optimal viewing
The general landscape7:22
Current situation of management system standards and where audits are in this landscape
Key concepts7:15
Definitions for some of the key concepts discussed throughout the course
ISO 19011 and other relevant standards7:50
A short history of ISO 19011 and its relationship with other popular standards published by ISO (The International Organization for Standardization)
Different types of audits8:33
About first party, second party and third party audits. What they are with examples
Principles of management system auditing6:42
The 7 principles that auditors should follow in all their auditing assignments
Audit programme6:56
What is an audit programme and what it should include. Who elaborates the audit programme and why
Risk-based thinking6:58
What is risk based thinking and how it applies to auditing and the planning of management system audits
Audit scope, objectives and criteria5:33
What represent the objectives, scope and criteria for an audit with examples
Methods for collecting information during an audit5:41
About the three methods that auditors use to collect information - interviews, observation and the review of documents
The audit team6:23
Generic aspects about the audit team including composition and competence requirements
Prepairing for a specific audit6:17
The role of preparation and how auditors can prepare for a specific audit
Audit planning8:03
What information should be included in an audit plan. Who elaborates the audit plan and how this document should be managed
The opening meeting5:22
What is the opening meeting and who should participate. What information is to be discussed during this meeting
Conducting the audit5:12
The on-site audit process. Aspects to focus on. Examples and useful information
Auditing top management6:11
How to interview the senior management of the organization and understand the support they provide to the management system
Conducting interviews during the audit7:46
Recommendations for conducting interviews. Types of questions - open, closed and leading questions, with examples.
Sampling in auditing6:50
About sampling as a principle for management system audit - judgement based sampling and statistical sampling.
Auditing compliance with legal and other requirements8:31
Aspects on auditing compliance with legal and other requirements. What should an auditor follow when auditing compliance. Is this a legal compliance audit?
Auditing the context of the organization7:41
Auditing the requirements of management system standards that refer to context identification and determination of stakeholders and their needs and expectations
Remote auditing. General aspects, opportunities and limitations5:02
What remote auditing represents. How hybrid audits can be conducted. Which are the opportunities for remote auditing? Is remote auditing an option in every situation?
Remote auditing methdos and technologies6:27
What methods and technologies can auditors use for remote audits. From screen sharing to drones
Collecting and recording audit evidence4:51
Information collected by auditors must be verified in order to become audit evidence. Evidence must be specific and traceable.
Generating audit findings8:23
Generating audit findings. Grading of nonconformities and examples. Opportunities for improvement.
Audit conclusions and follow-up6:10
How to formulate the conclusions of the audit. Follow-up activities. Corrections and corrective actions.
The closing meeting5:38
About the purpose of the closing meeting, the topics to be discussed during the closing meeting.
The audit report5:01
What elements should be part of the audit report. Who elaborates the audit report and how this document should be managed
Value-adding audits8:54
How to add value through auditing? What value means to an organization and how can auditors participate to improvement?
Auditor competence7:14
Competence requirements for management system auditors - knowledge and skills for management system auditors
Personal behavior4:13
Expected behavior for management system auditors.
Requirements for the audit team leader5:29
Which are the additional requirements that apply to the leaders of the audit team?
Becoming an auditor and maintaining competence5:20
The process for becoming a management system auditor, maintaining and improving competence.
Management system certification4:09
A generic presentation of the management system certification process
Audits for certification purposes8:13
What is particular about certification audits? About initial certification audits, surveillance and recertification audits
Certification for persons3:48
How can individuals demonstrate their knowledge of management systems and obtain certification as practitioners or auditors
What is accreditation?4:58
Details about the accreditation process in the context of management system. Who is accreditation for?
Recapitulation6:59
A quick recapitulation of the key subjects covered throughout the course
Thank you and good bye!4:17
Management system auditor quiz
Bonus lecture. My other Udemy courses6:09

Requirements

No previous experience is needed the course covers all the key aspects of management system auditing

Description

This course explains the principles, methods and practices of auditing management systems, as defined by ISO 19011.

Fully updated to the 2026 edition of ISO 19011, the course reflects the latest revision of the international standard for management system auditing, including the expanded guidance on remote auditing methods.

The course is useful for beginners looking to start a career in management system auditing, as well as for experienced auditors who want to refresh their knowledge or understand the changes introduced by the 2026 edition of ISO 19011.

The structure of the course includes:

An introductive part covering concepts, definitions, standards, the principles of management system auditing, the different types of audits (first-party, second-party and third-party), the audit programme, risk-based thinking applied to audits, audit objectives, scope and criteria,.

A part dedicated to the audit process itself, including audit planning, the opening and closing meetings, methods to collect information, conducting interviews, auditing top management, auditing compliance, sampling, remote and hybrid auditing, generating audit findings and conclusions, follow-up activities and the audit report.

A part on auditor competence and behaviour, including the knowledge, skills and personal attributes expected from auditors, how to become a management system auditor, and the additional requirements for the audit team leader (or lead auditor).

A final part on management system certification and accreditation, covering the certification process, the audits performed for certification purposes (initial, surveillance and recertification), and the difference between certification and accreditation.

The course provides a complete package for anyone who wants to understand what management system auditing involves and how it is conducted in practice.

Looking for a career in auditing? This course gives you a clear picture of what it takes to get started.

Already an auditor? You will find here useful information to refresh and update your knowledge, especially in relation to the 2026 edition of the standard.

I tried to keep the course easy to follow, to the point, and built around clear examples that make the concepts easier to understand. At the end there is also a quiz so you can test what you have learned.

Get all the information you need to start or advance your management system auditor career with this course, fully aligned with ISO 19011:2026.

Who this course is for:

Management system auditors
Managers
Management representatives
Consultants
People tasked with administrating management systems
Beginners looking for a career in auditing
ISO professionals