Performance Management: Objective setting for NEW MANAGERS

International Management Trainer | Speaker | Facilitator | Business Coach helping organizations get the best from people and people to get the best from themselves.

Thank You - for checking out at my profile.

You're probably wondering why on earth you should take my online courses, or even work with me more directly.

Well, I've had the privilege to have been a learning and development professional for close to 30 years now. In that time I've worked with a very wide range of organisations and people from all walks of life, and many different countries and backgrounds.

My focus is on helping people learn skills, techniques and behaviours that will add practical value in their everyday lives. That's typically in their business and professional lives, yet often the skills and concepts are very applicable to more personal development outside of work. What matters to me is that the learning is not simply just theoretical, but practically applicable. Knowing stuff is good, but we get improved results and personal growth when we actually apply our learning and do something with it. That's where we really add value.

In support of this approach, I have a lot of experience to back it up. I have for 20 years held senior management positions in both public and private sector organisations. I have also run my own consultancy and people development businesses for almost 19 years working with many global brands in a variety of business sectors, family businesses, business start ups and individuals seeking to develop their own skills and abilities.

With all this experience and expertise I have come to realize that a great deal of successful business and people management comes down to effective communication. This may appear to be an obvious, straight forward insight, yet the day to day reality is frequently much more challenging. My favourite quote sums up this challenge nicely;

'the single biggest problem with communication is the illusion it is taking place'

George Bernard Shaw.

The ability to communicate clearly and effectively with people is so crucial to success in any endeavour. Whilst we say we understand that, most of us take communication for granted, and it is often a big mistake that leads to errors, misunderstandings, wasted effort, poor performance and even conflict.

Improving your communication and people management skills can be one of the best investments you'll ever make.

Don't take my word for it - here are what others have said about me:

His knowledge and passion for bringing learning to life is second to none and his detailed yet down-to-earth approach has always been well received. Operations Director

Richard really is a great trainer, he gives you confidence, you feel at ease... no need to stress out. Presentation Skills delegate

It is the best training that I have had in my professional life. Very engaged, makes the training really interesting, with the appropriate amount of theory and practice, Richard has a big knowledge. Communication Skills delegate

His unique approach puts him streets ahead of traditional trainers/facilitators in my opinion. Conference Speaker

He is very personable, has an in depth knowledge about how people and process work and has high integrity. General Manager

Richard worked with our senior managers providing individual coaching and group development over a period of 2-3 years. Richard was an inspiration and helped the IT leadership team to completely transform their approach and style. IT Director

I am very satisfied with the presentation training, I will definitely be able to use the experiences I gained in my everyday working or personal life. Richard is a really positive, inspiring trainer. International Buyer

My primary areas of activity are:

·Presentation, Communication and Influencing and conflict

·Performance management and improvement

·Coaching, Training and Personal Development

·Employee Engagement

I am a qualified user of psychometric tests and a certified NLP Practitioner.