Corporate Learning and Development - Strategic Conversations
What you'll learn
- Step up to crucial conversations-and handle them well- by learning to influence virtually every domain of your life
- Improve yourself by asking what crucial conversation to hold and if you should hold it
- Establish a good climate by being completely-informed with a good story-line
- Work on your own thoughts, feelings and stories to avoid the costly mistake of "Not Being Informed"
- Build a Safety-zone by simply describing the gap
- Learn to stay focused and flexible
- Make headway by First agreeing on a plan and then by following-up.
- Anyone interested to move out of their comfort zone and enrich their lives by learning to have crucial and difficult conversations will benefit
Post Completion of this course you will be able to:
1. Step up to crucial conversations and handle them well- by learning to influence virtually every domain of your life
2. Improve yourself by asking what crucial conversation to hold and if you should hold it
3. Establish a good climate by being completely informed with a good story-line
4. Work on your own thoughts, feelings, and stories to avoid the costly mistake of "Not Being Informed"
5. Build a Safety-zone by simply describing the gap
6. Learn to stay focused and flexible
7. Make headway by First agreeing on a plan and then by following up.
We chatter and tattle and gossip and jest. But sometimes—more often than we’d like—we have crucial conversations, those sensitive exchanges that can hurt or haunt us in ways no other kind of talking does. Crucial conversations are unavoidable in life, and in business, they can run the gamut from firing a subordinate to, curiously enough, receiving praise. But whatever the context, crucial conversations differ from other conversations because of the emotional loads they carry. These conversations call up embarrassment, confusion, anxiety, anger, pain, or fear—if not in us, then in our counterparts.
Indeed, crucial conversations cause such anxiety that most people simply avoid them. This strategy is not necessarily wrong. One of the first rules of engagement, after all, is to pick your battles. Yet sometimes it can be extremely costly to dodge issues, appease difficult people, and smooth over antagonisms because the fact is that avoidance usually makes a problem or relationship worse.
Since crucial conversations are so common—and so painful—why don’t we work harder to improve them? The reason is precisely that our feelings are so enmeshed. When we are not emotionally entangled in an issue, we know that conflict is normal, that it can be resolved—or at least managed. But when feelings get stirred up, most of us are thrown off balance. Like a quarterback who chokes in a tight play, we lose all hope of ever making it to the goal line.
We have seen that managers can improve difficult conversations unilaterally if they approach them with greater self-awareness, rehearse them in advance, and apply proven techniques & tools we offer in this course.
Who this course is for:
- Anyone who's struggling to say "No"
- Management Students
- Team Leaders, Managers and Above
Ravi Jagarlapudi is a Learning professional with extensive experience in needs analysis, learning strategy design, instructional design, development, assessment, and evaluation with a track record of introducing innovative learning strategies using technology, comes with strong stakeholder management, project management, consulting, facilitation, and communication skills, experienced in interacting with Senior leadership and thrives to operate in a matrix organization independently.
Ravi is the founder of an independent learning experience design strategy consultancy assisting organizations to 'work smarter': aligning with how we think, work, and learn.
Provides learning experience design & technology strategy to organizational L&D. Providing process refinements to learning service providers
Rav is adept at identifying instructional goals, conducting instructional analysis, entry behaviors, writing performance objectives, developing assessment instruments, instructional strategy, instructional materials, and designing and conducting formative & summative evaluation.
He has an understanding of adult learning, learning design, learning innovation practices, and technology-enhanced learning.
Has experience in needs analysis, learning strategy design, development, (peer) assessment, and evaluation
Is well versed in instructional design & design thinking methodologies
Drives the implementation of high-quality learning design standards and processes.
Comes with 19 years of experience in Learning & Development, Training Operations, and Business Partnering with exposure to Operations, Technology, and Shared Services
Is a Strategic Learning & consulting partner for Business Leaders in creating and driving learning strategy that links learning initiatives to overall Business and HR priorities for various lines of businesses
Driven Purpose for Learning aligning to business needs.
We specialize in Cybersecurity, Data Science and Talent Management/Human capital management training. The USP of all our training's is the hands-on that we provide, our focus is on real-life practical knowledge sharing, and not tool-based PPT slides. All our training's are conducted by highly experienced practitioners who are dyed-in-the-wool penetration testers. The material is cutting edge and updated with even the most recent developments. We have a standard set of courses outlined in different information security domains, data analytics domains and Talent management domain. However, we also customize the training according to the clients’ requirements.