Manage and Control Quality (PMI - PMP)
4.7 (17 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,996 students enrolled

Manage and Control Quality (PMI - PMP)

Project Management Professional Certification Program (PMI-PMP)
New
4.7 (17 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
3,996 students enrolled
Created by Sorin Dumitrascu
Last updated 6/2020
English
English
Current price: $16.99 Original price: $24.99 Discount: 32% off
5 hours left at this price!
30-Day Money-Back Guarantee
This course includes
  • 2 hours on-demand video
  • 7 articles
  • 38 downloadable resources
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • Identify the inputs to the Manage Quality process
  • Recognize examples of activities that are conducted in an effective quality audit
  • Sequence the steps of a root cause analysis
  • Identify the outputs of the Manage Quality process
  • Identify inputs to the Control Quality process
  • Recognize the tools and techniques you can use to control quality
  • Sequence the steps in creating a Pareto diagram
  • Identify outputs of the Control Quality process
  • Use a control chart to determine when a process is out of control
  • Recognize the characteristics of quality management
  • Recognize the characteristics of quality control
  • Recognize the relationship and distinction between quality management and quality control
  • Demonstrate your understanding of the Manage Quality and Control Quality processes
Requirements
  • No special requirements or prerequisites are needed to take this course, but some extra reading about projects, project management, project life cycle, organizational project management, project scope, project schedule, project costs, project quality, project human resources and project communications will help.
  • Part of the Project Management Professional Certification Course (PMI-PMP)
Description

The Manage and Control Quality (PMI - PMP) is course 15 of 28 of the Project Management Professional Certification Program (PMI-PMP).

A critical aspect of managing any project is managing the quality of processes and deliverables. Ultimately, a project will fail if it doesn't meet quality requirements.

In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.

1. Inputs to Manage Quality
2. Quality Audits
3. Process Analysis and Root Cause Analysis
4. Outputs of Manage Quality
5. Inputs to Control Quality
6. Techniques to Control Quality
7. Representing Data for Quality Control
8. Outputs of Control Quality
9. Determining When a Process Is Out of Control
10. Quality Management Characteristics
11. Quality Control Characteristics
12. The Quality Management/Quality Control Relationship
13. Exercise: Quality Management and Quality Control

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Who this course is for:
  • Leaders, managers, entrepreneurs, professionals and project workers with or without formal project management training will improve project management skills and knowledge and will be ready to stand for formal certification.
Course content
Expand 26 lectures 02:06:13
+ Manage and Control Quality (PMI - PMP)
26 lectures 02:06:12

In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.

Preview 01:48

The Project Management Professional Certification Course (PMI-PMP) includes a number of 28 sections covering the most relevant information in the Project Management Body of Knowledge (PMBOK6) developed by the Project Management Institute (PMI).

Preview 09:21

The Project Management Professional Certification Course (PMI-PMP) includes a number of 28 sections covering the most relevant information in the Project Management Body of Knowledge (PMBOK6) developed by the Project Management Institute (PMI).

Preview 11:08

Some guidelines to improve your Udemy learning experience.

Preview 03:22

Project Management Process Group and Knowledge Area Mapping

Project Management Process Group and Knowledge Area Mapping
00:12

Manage Quality: Inputs, Tools & Techniques, and Outputs

Manage Quality: Inputs, Tools & Techniques, and Outputs
00:23

After completing this topic, you should be able to identify the inputs to the Manage Quality process

Inputs to Manage Quality
04:20

Cause-and-Effect Diagram

Cause-and-Effect Diagram
00:10

After completing this topic, you should be able to recognize examples of activities that are conducted in an effective quality audit

Quality Audits
07:24

After completing this topic, you should be able to sequence the steps of a root cause analysis

Process Analysis and Root Cause Analysis
04:57

After completing this topic, you should be able to identify the outputs of the Manage Quality process

Outputs of Manage Quality
04:04

Control Quality: Inputs, Tools & Techniques, and Outputs

Control Quality: Inputs, Tools & Techniques, and Outputs
00:25

After completing this topic, you should be able to identify inputs to the Control Quality process

Inputs to Control Quality
05:53

After completing this topic, you should be able to recognize the tools and techniques you can use to control quality

Techniques to Control Quality
08:08

Check Sheets

Check Sheets
00:11

After completing this topic, you should be able to sequence the steps in creating a Pareto diagram

Representing Data for Quality Control
07:03

After completing this topic, you should be able to identify outputs of the Control Quality process

Outputs of Control Quality
03:24

After completing this topic, you should be able to use a control chart to determine when a process is out of control

Determining When a Process Is Out of Control
07:18

After completing this topic, you should be able to recognize the characteristics of quality management

Quality Management Characteristics
06:23

After completing this topic, you should be able to recognize the characteristics of quality control

Quality Control Characteristics
04:10

After completing this topic, you should be able to recognize the relationship and distinction between quality management and quality control

The Quality Management/Quality Control Relationship
06:55

After completing this topic, you should be able to demonstrate your understanding of the Manage Quality and Control Quality processes

Exercise: Quality Management and Quality Control (I)
13:45

After completing this topic, you should be able to demonstrate your understanding of the Manage Quality and Control Quality processes

Exercise: Quality Management and Quality Control (II)
13:06

Course Project (optional)

Course Project (optional)
00:36

In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality.

Manage and Control Quality (PMI - PMP)
01:40

In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality.

Manage and Control Quality (PMI - PMP)
19 questions

PMI Certification Info

PMI Certification Info
00:04