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Business Project Management PMP

Manage and Control Quality (PMI - PMP)

Project Management Professional Certification Program (PMI-PMP)
Highest Rated
Rating: 5.0 out of 55.0 (62 ratings)
9,144 students
Created by Sorin Dumitrascu
Last updated 10/2020
English
English
30-Day Money-Back Guarantee

What you'll learn

  • Identify the inputs to the Manage Quality process
  • Recognize examples of activities that are conducted in an effective quality audit
  • Sequence the steps of a root cause analysis
  • Identify the outputs of the Manage Quality process
  • Identify inputs to the Control Quality process
  • Recognize the tools and techniques you can use to control quality
  • Sequence the steps in creating a Pareto diagram
  • Identify outputs of the Control Quality process
  • Use a control chart to determine when a process is out of control
  • Recognize the characteristics of quality management
  • Recognize the characteristics of quality control
  • Recognize the relationship and distinction between quality management and quality control
  • Demonstrate your understanding of the Manage Quality and Control Quality processes

Requirements

  • No special requirements or prerequisites are needed to take this course, but some extra reading about projects, project management, project life cycle, organizational project management, project scope, project schedule, project costs, project quality, project human resources and project communications will help.
  • Part of the Project Management Professional Certification Course (PMI-PMP)

Description

The Manage and Control Quality (PMI - PMP) is course 15 of 28 of the Project Management Professional Certification Program (PMI-PMP).

A critical aspect of managing any project is managing the quality of processes and deliverables. Ultimately, a project will fail if it doesn't meet quality requirements.

In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.

1. Inputs to Manage Quality
2. Quality Audits
3. Process Analysis and Root Cause Analysis
4. Outputs of Manage Quality
5. Inputs to Control Quality
6. Techniques to Control Quality
7. Representing Data for Quality Control
8. Outputs of Control Quality
9. Determining When a Process Is Out of Control
10. Quality Management Characteristics
11. Quality Control Characteristics
12. The Quality Management/Quality Control Relationship
13. Exercise: Quality Management and Quality Control

That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!

Who this course is for:

  • Leaders, managers, entrepreneurs, professionals and project workers with or without formal project management training will improve project management skills and knowledge and will be ready to stand for formal certification.

Course content

1 section • 27 lectures • 2h 6m total length

  • Preview01:48
  • Preview09:21
  • Preview11:08
  • Preview03:22
  • Project Management Process Group and Knowledge Area Mapping
    00:12
  • Manage Quality: Inputs, Tools & Techniques, and Outputs
    00:23
  • Inputs to Manage Quality
    04:20
  • Cause-and-Effect Diagram
    00:10
  • Quality Audits
    07:24
  • Process Analysis and Root Cause Analysis
    04:57
  • Outputs of Manage Quality
    04:04
  • Control Quality: Inputs, Tools & Techniques, and Outputs
    00:25
  • Inputs to Control Quality
    05:53
  • Techniques to Control Quality
    08:08
  • Check Sheets
    00:11
  • Representing Data for Quality Control
    07:03
  • Outputs of Control Quality
    03:24
  • Determining When a Process Is Out of Control
    07:18
  • Quality Management Characteristics
    06:23
  • Quality Control Characteristics
    04:10
  • The Quality Management/Quality Control Relationship
    06:55
  • Exercise: Quality Management and Quality Control (I)
    13:45
  • Exercise: Quality Management and Quality Control (II)
    13:06
  • Course Project (optional)
    00:36
  • Manage and Control Quality (PMI - PMP)
    01:40
  • Manage and Control Quality (PMI - PMP)
    19 questions
  • PMI Certification Info
    00:04
  • Bonus Lecture
    00:05

Instructor

Sorin Dumitrascu
Management trainer
Sorin Dumitrascu
  • 4.2 Instructor Rating
  • 24,951 Reviews
  • 267,771 Students
  • 123 Courses

Before Udemy, Sorin developed and delivered courses on management, project management, computer literacy, human resources, career development, soft skills for employees and even corrections incidents management. 

Currently working as a consultant and program manager, he is a certified trainer and project manager, holding a master degree in International Relations and Policy Making and a bachelor degree in Law and Public Administration. 

Sorin coordinated during the last 10 years projects  in the areas of rule of law, regional development and human resources.

He has more than 10 years of middle/senior managerial experience within the civil service (justice, corrections, internal affairs, training), private sector (project management, consultancy, training) and NGO (industrial relations, rural development). 

Sorin is also a certified International Computer Driving License (ICDL) tester and trainer for the United Nations Peacekeeping Missions, certified Human Resource Professional and a Public Manager (professional degree). 

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