Manage and Control Quality (PMI - PMP)
What you'll learn
- Identify the inputs to the Manage Quality process
- Recognize examples of activities that are conducted in an effective quality audit
- Sequence the steps of a root cause analysis
- Identify the outputs of the Manage Quality process
- Identify inputs to the Control Quality process
- Recognize the tools and techniques you can use to control quality
- Sequence the steps in creating a Pareto diagram
- Identify outputs of the Control Quality process
- Use a control chart to determine when a process is out of control
- Recognize the characteristics of quality management
- Recognize the characteristics of quality control
- Recognize the relationship and distinction between quality management and quality control
- Demonstrate your understanding of the Manage Quality and Control Quality processes
- No special requirements or prerequisites are needed to take this course, but some extra reading about projects, project management, project life cycle, organizational project management, project scope, project schedule, project costs, project quality, project human resources and project communications will help.
- Part of the Project Management Professional Certification Course (PMI-PMP)
The Manage and Control Quality (PMI - PMP) is course 15 of 28 of the Project Management Professional Certification Program (PMI-PMP).
A critical aspect of managing any project is managing the quality of processes and deliverables. Ultimately, a project will fail if it doesn't meet quality requirements.
In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.
1. Inputs to Manage Quality
2. Quality Audits
3. Process Analysis and Root Cause Analysis
4. Outputs of Manage Quality
5. Inputs to Control Quality
6. Techniques to Control Quality
7. Representing Data for Quality Control
8. Outputs of Control Quality
9. Determining When a Process Is Out of Control
10. Quality Management Characteristics
11. Quality Control Characteristics
12. The Quality Management/Quality Control Relationship
13. Exercise: Quality Management and Quality Control
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!
Who this course is for:
- Leaders, managers, entrepreneurs, professionals and project workers with or without formal project management training will improve project management skills and knowledge and will be ready to stand for formal certification.
Sorin Dumitrascu is a man with many talents and a passion for helping others grow and develop. He has been involved in the development and delivery of courses on management, computer literacy, human resources, career development, and more for over 15 years.
Sorin is also a certified trainer and project manager, with a master's degree in International Relations and Policy Making as well as a bachelor's degree in Law and Public Administration. He has coordinated projects in the areas of rule of law, regional development, and human resources for over a decade.
Sorin has an extensive background in civil service, private sector and NGO work. He has more than 15 years of managerial experience in justice, corrections, internal affairs, training, project management and consultancy within the private sector and NGO.
Additionally, he is certified as an ICDL tester and trainer for United Nations Peacekeeping Missions and holds a professional degree in public management.