
A day in the life of a project manager
In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.
Effective Learning
FAQs
The Project Management Professional Certification Course (PMI-PMP) includes a number of 28 sections covering the most relevant information in the Project Management Body of Knowledge (PMBOK6) developed by the Project Management Institute (PMI).
The Project Management Professional Certification Course (PMI-PMP) includes a number of 28 sections covering the most relevant information in the Project Management Body of Knowledge (PMBOK6) developed by the Project Management Institute (PMI).
Project Management Process Group and Knowledge Area Mapping
Manage Quality: Inputs, Tools & Techniques, and Outputs
After completing this topic, you should be able to identify the inputs to the Manage Quality process
Cause-and-Effect Diagram
After completing this topic, you should be able to recognize examples of activities that are conducted in an effective quality audit
After completing this topic, you should be able to sequence the steps of a root cause analysis
The Science of Better Learning
After completing this topic, you should be able to identify the outputs of the Manage Quality process
Control Quality: Inputs, Tools & Techniques, and Outputs
After completing this topic, you should be able to identify inputs to the Control Quality process
After completing this topic, you should be able to recognize the tools and techniques you can use to control quality
Check Sheets
After completing this topic, you should be able to sequence the steps in creating a Pareto diagram
After completing this topic, you should be able to identify outputs of the Control Quality process
After completing this topic, you should be able to use a control chart to determine when a process is out of control
After completing this topic, you should be able to recognize the characteristics of quality management
After completing this topic, you should be able to recognize the characteristics of quality control
After completing this topic, you should be able to recognize the relationship and distinction between quality management and quality control
After completing this topic, you should be able to demonstrate your understanding of the Manage Quality and Control Quality processes
After completing this topic, you should be able to demonstrate your understanding of the Manage Quality and Control Quality processes
PMI Certification Info
In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality.
PMI PMP Exam Outline
After completing the Project Management Professional Certification Program (PMP), take your preparation to the next level with the Test Prep: Project Management Professional: PMI - PMP Exam Mastery.
Dive deep into key topics, practice with real exam scenarios, and ensure you're fully equipped to conquer the PMI exams with confidence.
You think knowing stuff changes the game? You think sitting in a library, stacking up facts like you’re building a Jenga tower, is gonna make you a winner? Man, that’s cute. But life ain't a trivia night. Information alone? It’s worthless. It’s like having a Lamborghini in your garage but you never learned how to drive. You just sit in it, making engine noises. Vroom vroom. People walk by, they see the car, but they also see you ain't going nowhere. You got all this knowledge, all these textbooks, but when life throws a punch, you’re still looking up the definition of "duck." It’s what you *do* with that information that actually matters. Don't be the person with the shiny car and no keys.
The Manage and Control Quality (PMI - PMP) is course 15 of 28 of the Project Management Professional Certification Program (PMI-PMP).
A critical aspect of managing any project is managing the quality of processes and deliverables. Ultimately, a project will fail if it doesn't meet quality requirements.
In this course, you'll learn how the manage quality process and the control quality process work together to help ensure that a project achieves the best possible levels of quality. Both in how work as carried out and in the end result.
1. Inputs to Manage Quality
2. Quality Audits
3. Process Analysis and Root Cause Analysis
4. Outputs of Manage Quality
5. Inputs to Control Quality
6. Techniques to Control Quality
7. Representing Data for Quality Control
8. Outputs of Control Quality
9. Determining When a Process Is Out of Control
10. Quality Management Characteristics
11. Quality Control Characteristics
12. The Quality Management/Quality Control Relationship
13. Exercise: Quality Management and Quality Control
Beyond processes, quality management significantly influences the final product or service of a project. This course delves into the importance of quality standards, explaining how to set them, measure performance against them, and implement any necessary corrective actions to maintain customer satisfaction. By taking this course, you'll be better prepared to prevent quality issues and confidently deliver projects that meet or even exceed expectations.
That’s it! Now go ahead and push that “Take this course” button, and see you on the inside!