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2021-02-14 19:30:53
30-Day Money-Back Guarantee
IT & Software Network & Security Malware

Malware Analysis & Incident Response for IT Technicians

Learn the best way to prevent and respond to IT security incidents on your organisation's network
New
Rating: 3.9 out of 53.9 (80 ratings)
9,261 students
Created by John Courtenay
Last updated 2/2021
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • An explanation of the key differences between malware analysis and incident response
  • Known malware, online file analysis and tools that can be used to analyse running processes
  • Unknown malware and how to recognise suspicious files, using heuristic activity detection and vulnerability analysis
  • Incident prevention methods, including securing removable storage and an explanation of email filtering and analysis tools.
  • Incident prevention methods, including securing removable storage and an explanation of email filtering and analysis tools.

Requirements

  • To be an IT Technician with approximately 1-2 years of experience within the IT industry.

Description

Over this course, we'll be covering some of the ways that you can prevent and respond to IT security incidents on your organisation's network. Course topics include the following:


* An explanation of the key differences between malware analysis and incident response

* Known malware, online file analysis and tools that can be used to analyse running processes

* Unknown malware and how to recognise suspicious files, using heuristic activity detection and vulnerability analysis

* Incident prevention methods, including securing removable storage and an explanation of email filtering and analysis tools.

* Incident response methods, such as escalation procedures and service priorities.


Note that, in the real world, protecting against and reacting to security incidents is something that is unique to every organisation, taking into account its size and service priorities. For example, a company that hosts some websites internally may focus on getting them back online first, and then move onto getting internal staff back online, or vice versa.

Before making any critical changes to your organisation's network, it is critical that that this is done in accordance with your company's policies, as this will ensure that incidents are resolved as smoothly as possible, and with the least amount of downtime and inconvenience to end users.

Who this course is for:

  • IT Technicians who want to learn more about incident prevention, malware analysis and incident response

Course content

5 sections • 14 lectures • 32m total length

  • Preview02:17
  • Preview02:15

  • Preview02:18
  • Preview02:16
  • Preview02:09

  • Unknown malware overview
    02:24
  • Heuristic activity detection
    02:33

  • Incident prevention overview
    02:09
  • Vulnerability analysis
    02:27
  • Securing removable storage
    02:31
  • Email filtering and analysis
    02:21

  • Incident response
    02:00
  • Escalation procedures
    02:03
  • Service priorities
    02:24

Instructor

John Courtenay
Desktop Support Engineer
John Courtenay
  • 4.0 Instructor Rating
  • 5,031 Reviews
  • 184,275 Students
  • 19 Courses

I've had a passion for technology from a very early age and achieved Microsoft Certified Professional status in 2004. Over the last 5 years or so I've worked on both IT support and infrastructure support and have provided solutions to 1st line helpdesk staff on how to fix basic problems.

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