What you'll learn
- You will learn about the importance of influencing skills
- You will learn about steps that can be taken to make a good impression
- You will be introduced to a range of practical tools for making a positive impact
- You will be better equipped to have a positive influence on the situations you find yourself involved in, whether at work or in your private life
- The only prerequisite for this course is that you are serious about wanting to make a positive difference
When we come into contact with other people, whether face to face, online or in writing, we encounter ‘the Difference Moment’. What I mean by this is that how we respond to one or more other people can be positive or negative. Our part in the interaction can contribute positively to enriching and empowering the other person(s) and ourselves, but it can also contribute negatively to the other person(s) by disempowering and diminishing them, while diminishing ourselves in the process. This is the ‘Difference Moment’, the critical moment at which our reaction has positive or negative consequences.
This course provides a basic introduction to the importance of ‘influencing skills’, the skills we can use to try and make sure that the difference we make is a positive one. After a short video introduction the course offers four video-based lessons:
What are influencing skills? This lesson clarifies what is meant by influencing skills and gives some examples of them in action. It gives a flavour of how and why influencing skills are so important when it comes to making a difference.
Tools for making a positive difference (Parts I to III) Skills are a good starting point, but practical tools also have an essential part to play. These three lessons therefore use the ‘Getting CLOSER’ framework to outline some of the useful tools that can be drawn upon.
There is also a module companion workbook that you will need to print out before you start the course. It contains space for notes plus an exercise relating to each of the three lessons. This is an important resource for you, as it will help to extend and consolidate your understanding and provide you with a set of notes to act as a reference source for future development.
Who this course is for:
- Anyone who wants to learn about how to use influencing skills and methods to their advantage
Dr Neil Thompson is a highly experienced tutor and trainer. He is highly respected for his ability to explain complex ideas clearly and effectively. His gentle voice and unhurried approach are widely appreciated by online learners as will as attendees at his conferences and workshops.
He is an independent writer, educator and adviser based in Wales. He is also a visiting professor at the Open University in the UK.. He is a well-published author with over 200 publications to his name, including over 40 books, several of which are bestsellers. He has been a speaker at conferences in the UK, Ireland, Italy, Spain, Norway, the Netherlands, Greece, the Czech Republic, Turkey, Hong Kong, India, the United States, Canada and Australia.
He is a Fellow of the Chartered Institute of Personnel and Development, the Higher Education Academy and the Royal Society of Arts, and a member of the International Work Group on Death, Dying and Bereavement. He was formerly the editor of the US-based international journal, Illness, Crisis & Loss and now edits the free e-zine, THE humansolutions BULLETIN. His main interests are in the field of well-being: equality and diversity; conflict management; stress; loss, grief and trauma; and reflective practice. He is a sought-after conference speaker, consultant and facilitator.
He also works with Vigoroom UK, a sophisticated employee wellness platform geared towards promoting healthier, happier and more productive workplaces.