Make Hiring Work

Explore targeted selection as the key to hiring right talent and learn from Google's approach, treating hiring as an opportunity to represent the organization and advance company goals.

Explore interviewer worries in hiring, such as verifying honest answers and deciding quickly under pressure to fill a job, amid information gaps and time constraints.

Create a candidate success profile to clarify role requirements using four targets: knowledge, experience, competency, and motivation.

Explore how focusing on one or two targets can neglect behavioral issues, and learn to use the sample coverage grid to assess knowledge or motivation across stages of hiring.

Set the tone in hiring conversations by greeting candidates, outlining how the interview will run, and balancing time for projects, questions, and notes to ensure a conversation flows both ways.

Use planned questions within a targeted selection method to elicit specific past behaviour, assess how past work predicts future capability, and avoid superficial answers.

Master hiring assessments by avoiding premature decisions, leveraging test results, resume feedback, and star-based evaluation to gather behavioral insights, collect three stars per target, and ask focused follow-ups.

Assess cultural and motivational fit by asking deep behavioral questions and exploring values, learnings, and reactions, then document notes in star format for onboarding and candidate comparison.

Apply a targeted selection method with a five-point scale to evaluate each target on similarity, impact, and recency, and decide if a candidate is acceptable, with rapid feedback.

Candidate evaluation in panel interviews: align ratings across interviewers by discussing data, considering similarity, impact, and recency, to reach a shared decision on hire.

Learn to use a targeted selection method to balance knowledge, skills, and attitude, avoid cloning hires, rely on data over gut feeling, and build a scalable interview process.