Be A Better Waiter - Give Better Service
What you'll learn
- Understand how to deliver the service that customers really want.
- Know how to handle problem situations efficiently and effectively.
Requirements
- A basic knowledge of the Food and Beverage service industry.
Description
Whether you are just starting out as a Foodserver or Bartender, this course will give you the proven strategies necessary to increase your income.
Learn the skills that will increase service value:
- Learn what makes a great customer experience.
- Build a clientele that consistently requests you.
- Use the 3 Steps to fixing any problem.
- Discover the "Mindset" of highly tipped professionals.
Who this course is for:
- Anyone who is in a tipped position - mostly for Foodservers and Bartenders.
- Managers and owners of restaurants and bars.
Instructor
- 4.4 Instructor Rating
- 796 Reviews
- 13,629 Students
- 6 Courses
MISSION: To create real world strategies, utilizing neuroscience discoveries, that can positively change people's business and personal lives.
Joe Fedison has dedicated the last several years to answering one question: "Why do people do what they do?" Researching and studying neuroscience has been the catalyst to what is now the backbone of the courses he teaches.
EDUCATION:
• University of Rochester (Rochester, NY): Optics Engineering
• Simon Business School (Rochester, NY): Personnel Mgmt Cert
• Harvard-X (Cambridge, MA): Fundamentals of Neuroscience
Coach, Trainer and Neuro-Strategist
Joe has over 29 years experience, encompassing a multitude of fields and skills, which include: Neuro-leadership, Executive Experience, Business Development, Coaching, Training, Conflict Resolution, Customer Relations, Brand Marketing, Project Management, Sales Management, Business Mentoring and Personal Development.