Microsoft 365 Exchange Online Beginner to Professional 2025

Welcome to our Microsoft 365 Exchange tutorial for IT support professionals! Microsoft 365 Exchange is a crucial component of many organizations' IT infrastructure, and it is essential that IT support staff have a deep understanding of how to set up, configure, and maintain Exchange accounts.

!As of March 2023 - Sound issues are resolved!

! Free Sandbox M365 account: search on google for Microsoft 365 Developer Program and register !

In this course, we will cover all the key concepts and skills that IT support professionals need to know in order to effectively support Microsoft 365 Exchange users. We will start by covering the basics of Exchange, including setting up and configuring accounts, managing email and using the various tools and features available.

We will then delve into more advanced topics, such as setting up delegate access, and troubleshooting common issues that users may encounter. We will also discuss best practices for maintaining Exchange accounts and ensuring optimal performance.

By the end of this course, you will have the knowledge and skills you need to confidently support Microsoft 365 Exchange users in your organization. So join us and learn Microsoft 365 Exchange support!

* How to create a new user email account

* How to reset the password for the email account

* How to create a new shared email account

* How to covert user  email account to share one and what is the reason to do that

* Email forwarding

* Email Delegation

* General email settings

* How to enable and setup email online Archiving

* Automatic replies

* Message trace

* Distribution Lists/M365 Groups

* Email Quarantine

* Blocking and allowing email and domain senders

*Outlook and OWA(Outlook Web App)