Microsoft 365 Exchange Online Beginner to Professional 2025

Create a user email account in the Microsoft 365 admin center by adding a user, assigning an Exchange Online license, selecting a domain, and configuring password options and profile details.

Reset a user password in the Microsoft 365 admin center by selecting the user, hitting reset, choosing auto-generated or custom passwords, and requiring a password change at first sign-in.

Create a shared mailbox in the exchange admin center by entering a display name and email address, selecting the domain, and optionally an alias; access is granted to users later.

Learn how to convert a user email account to a shared mailbox to preserve emails after departure, with no license required, and free a license for a new user.

Learn how to set up email delegation in Exchange Online, choosing between send as, send on behalf, and read and manage, then grant John Doe access to Megan's mailbox.

Explore email settings in Microsoft 365 Exchange Online, including contact info, address list visibility, mailbox usage and size (99 GB), and enable or disable Outlook on the web and desktop.

Learn how to enable online archiving in Exchange Online, set a retention policy to move emails older than 365 days to the archive, and manage mailbox storage.

Set up automatic replies in the Exchange and Microsoft 365 admin center for a user on annual leave. Configure internal and external replies, test functionality, and save the settings.

Learn how to perform a message trace in Exchange Online to investigate email deliveries, including selecting sender and recipient, time ranges, and interpreting results to locate inbox routing rules.

Understand what a distribution list is in Microsoft 365 Exchange Online and how a single group can replace cc to reach all members more easily.

Learn how to create a Microsoft 365 group in Exchange Online, compare it with distribution lists and dynamic distribution lists, and configure owners, members, email address, and privacy settings.

learn to create a distribution list in microsoft 365 by naming the list, assigning an owner, adding members, configuring external emails, and creating the group.

Log in to the Microsoft 365 admin center, open quarantine under email and collaboration, and release emails to recipients while reviewing sender, policy, and delivery details.

Block and allow email senders and domains in Microsoft 365 by editing the anti-spam inbound policy, managing senders, and saving changes to route legitimate mail to the inbox.

Compare Outlook on the PC with Outlook Web App (OWA) and learn to add an email account, access web Outlook via Office 365, and note login and licensing differences.