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Supply Chains & Logistics: Planning | Design | Execution
Rating: 4.3 out of 5(83 ratings)
10,435 students

Supply Chains & Logistics: Planning | Design | Execution

Master the intricacies of Logistics and Supply Chain Management for streamlined operations and global competitiveness.
Last updated 9/2024
English

What you'll learn

  • Fundamentals of logistics and supply chain management. Definition, history, and evolution of logistics and supply chain management.
  • Various components and sub-components of the 21st-century supply chain.
  • The role and importance of customer relationship management (CRM) in supply chain operations.
  • Procurement processes and strategies. Manufacturing principles and practices within supply chains. Integrated operations planning and its significance.
  • Inventory management techniques and strategies. Transportation and warehousing best practices. Packaging and handling considerations in logistics.
  • Global supply chain management and its complexities. Network design and optimization for efficient operations.
  • Performance measurement and analysis in supply chain management. Risk management and sustainability practices in logistics and supply chains.
  • Case study analysis to understand real-world applications and challenges. Evaluation, course correction, and objective realization techniques.

Course content

3 sections99 lectures12h 26m total length
  • Introduction to Logistics and Supply Chain Management4:28

    Discover how logistics and supply chain management act as a global business facilitator, shaping economies worldwide, and learn their genesis, history, architecture, dynamics, and impact.

  • Definition and Genesis6:46

    Trace the genesis of logistics and supply chain management from military origins to modern flows of entities, coordinating design, planning, and execution to satisfy consumer and corporate needs.

  • History8:50

    Trace the six eras of supply chain history from creation and integration to globalization, specialization phase one, phase two, and supply chain management 2.0.

  • Defining Complements5:55

    Define four complements of logistics and supply chain management. Show materials moving through integrated enterprise via the supply network and market distribution network with information, product, service, and knowledge flows.

  • Sub Complements3:42

    Explore the four major complements of logistics and supply chain management, focusing on the first: supply chain logistics management, and its subheads like 21st century supply chains, logistics, and procurement.

  • 21st Century Supply Chain Part 112:04
  • 21st Century Supply Chain Part 211:05

    Explore how integration creates economic, market, and relevancy value in supply chains, forming an integrative management value proposition supported by information flows and logistics enabled by information technology.

  • 21st Century Supply Chain Part 39:51
  • 21st Century Supply Chain Part 410:00
  • 21st Century Supply Chain Part 57:21

    Explore how 21st century supply chains blend anticipatory and responsive models, outsource to third-party providers, and use postponement, time-based competition, and collaborative planning to speed delivery.

  • 21st Century Supply Chain Part 67:40

    Accelerate cash to cash conversion by speeding inventory turns and reducing dwell time through synchronized, collaborative global supply chains that optimize cash spin and minimize working capital.

  • Logistics Part 18:00

    Explore the six inventory sub components—definitions, carrying cost, planning, uncertainty, policies, and practices—and how service level and average inventory drive logistics decisions.

  • Logistics Part 29:47

    Explore warehousing, materials handling, reverse logistics, and facility network design, highlighting inventory and information flows. Master six logistics objectives and common operating arrangements like echelon and direct distribution.

  • Logistics Part 38:43

    Combine echeloned and direct logistics to enable flexible operations with contingency strategies, and synchronize supply chain activities through joint planning and cross docks services.

  • Customer Relationship Management11:49

    Examine customer relationship management in supply chains, covering customer focused marketing, relationship marketing, and service outputs like availability, waiting time, and product variety, aiming for the perfect order.

  • Customer Relationship Management Continue10:24

    Examine how customer expectations define satisfaction in logistics and availability, reliability, and performance shape perceptions. Discover how customer success, value-added services, and CRM strategies drive long-term relationships and competitive advantage.

  • Procurement10:40
  • Procurement Continue10:32

    Explore how procurement aligns with the supply chain by selecting and developing suppliers, monitoring performance with scorecards, and leveraging just-in-time and e-commerce to optimize logistics spend.

  • Manufacturing10:59

    Analyze the manufacturing facet of supply chains, covering the quality imperative, eight competitive dimensions, total quality management, ISO standards, and manufacturing perspectives such as brand power and economies of scale.

  • Manufacturing Continue11:17

    Learn how manufacturing strategy integrates market demand, technology, and process structures—from job shop to continuous—while evaluating total manufacturing cost and contemporary developments like lean, Six Sigma, and mass customization.

  • Integrated Operations Planning10:20

    Learn integrated operations planning in supply chains, covering planning, applications, sales and operations planning (s&op), apps systems, collaborative planning, and forecasting. Emphasize visibility, simultaneous resource consideration, and efficient resource utilization.

  • Integrated Operations Planning Continue9:47
  • Operations-Sub Complements1:28

    Explore the four core components of supply chain logistics operations—inventory, transportation, warehousing, and packaging and handling—and how they are drilled down into detailed complements.

  • Inventory Part 18:00
  • Inventory Part 210:39

    Analyze safety stock to guard against demand and performance cycle uncertainty, and differentiate independent versus dependent demand across inventory planning and EOQ considerations.

  • Transportation12:08

    Explore how transportation drives the supply chain, detailing its eight complements, key participants, and regulation, plus modal structures, intermodal options, and pricing drivers.

  • Transportation Continue9:38
  • Warehousing11:24

    Explore warehousing as a strategic complement in supply chains, detailing strategic warehousing, operations, ownership arrangements, and decisions, with economic benefits like consolidation and sorting, and value added services.

  • Warehousing Continue7:51

    Explore RFID-enabled warehouse layout, receiving, order selection, and shipping, and see how slotting, active and extended storage, security, and ISPs like Kraft Foods influence private, public, and contract warehousing efficiency.

  • More on Warehousing6:43

    Explore warehousing design essentials, including product mix analysis, scalable layouts and handling systems, receiving and loading docks, WMS-driven order selection, yard management, security, and safety for efficient product flow.

  • Packaging9:21

    Explore how packaging and handling optimize supply chain logistics, from master cartons and unitization to cube utilization. Standardized master cartons enable continuous movement and tracking through warehouse and transport.

  • Handling6:21

    Discover how handling processes and technologies impact productivity by influencing personnel, space, and capital equipment, and compare bulk handling with master cartons and information-directed systems like RFID and LDO.

  • Design-Sub Complements1:26

    Explore supply chain logistics design, the third complement, by examining global supply chains, network design, and operational analysis to optimize planning, design, and execution.

  • Global Supply Chains13:39
  • Global Supply Chains Continue9:15

    Analyze how privatization, cabotage, and infrastructure constraints shape global transportation and supply chain design; assess global sourcing choices and cost trade-offs between domestic and low-cost country sourcing.

  • Network Design10:54

    Discover network design through six complements: enterprise facility network, warehouse requirements, systems concept and analysis, total cost integration, and formulating logistical strategy—to minimize total cost while meeting customer expectations.

  • Network Design Continue9:46

    explains how total cost integration guides logistics networks by balancing transportation and inventory, identifies the least total cost network, and outlines threshold service with sensitivity analysis.

  • Operations Analysis10:29

    Apply a four-part operational analysis framework—planning methodology, problem definition and planning, data collection and analysis, and recommendations and implementation—to adapt logistics design to changing markets and technologies.

  • Operations Analysis Continue8:05

    Explore the data collection and analysis phase of operations planning, detailing assumptions, data sources, validation data, and analytical methods (analytical, simulation, optimization) to evaluate alternatives and inform recommendations and implementation.

  • Administration-Sub Complements1:39
  • Collaboration9:32

    Drive supply chain success by leveraging a functionally integrated logistics organization, enabling cross-functional process performance, and building collaborative relationships with suppliers and customers to close the great divide.

  • Collaboration Continue9:50

    Drive customer value by organizing work as processes with self-directed teams and information technology. Integrate supply chains through collaboration, information technology, and trust to reduce risk and waste.

  • More on Collaboration11:02

    Explore how risk, power shifts toward retailers, and leadership shape supply chain collaboration, framework, and relationship management across operational, planning, and behavioral contexts.

  • Performance Measurement12:21

    Explore how supply chain performance measurement blends measurement system objectives, operational assessment, and financial assessment, using metrics such as fill rates, on-time deliveries, and benchmarking.

  • Performance Measurement Continue11:52
  • Risk and Sustainability10:54

    Explore risk and sustainability in supply chain logistics, detailing evolving responsibilities, process and resource tradeoffs, risk management, security, and the drive toward systemic sustainability.

  • Risk and Sustainability Continue11:59

    Analyze how terrorism threats heighten supply chain security and resilience, highlighting five adverse consequences. Examine cross-border operations, regulatory guidelines, and sustainability dimensions—environmental, ethical, educational, economic—driving supplier security and cost tradeoffs.

  • End of the Course0:48

    End the logistics and supply chain management course with confidence as you grasp the defining complements and the working dynamics, and pursue success across academic, personal, corporate pursuits.

Requirements

  • Before getting enrolled for the Logistics and Supply Chain course the candidate should have some basic knowledge of what management does and what is it for. He or she should have a passion to learn about management. Logistic skills aren’t that hard to learn but the candidate should be interested in business and should be calm enough. It is good if he or she has working experience in logistics. Sometimes, some candidates have a background of logistics as it is their family business; even they can enhance their skills more. They can enhance their skills more in the management sector and grow their business.

Description

Course Overview:

This course provides a comprehensive introduction to the principles and practices of logistics and supply chain management (SCM). Through a series of lectures and case studies, students will explore the evolution, components, and strategic importance of logistics and SCM in modern business operations.

Section 1: Introduction

In this section, students will be introduced to the fundamentals of logistics and SCM, including their definitions, historical context, and key components such as customer relationship management (CRM), procurement, manufacturing, and integrated operations planning.

Section 2: Logistics and Supply Chain Management Case Study #1

Students will engage in a detailed case study that applies the concepts learned in Section 1 to a real-world scenario. They will analyze a company's logistics and SCM strategy, conduct assessments, perform analyses, and develop recommendations for improving supply chain efficiency and effectiveness.

Section 3: Logistics and Supply Chain Management Case Study #2

Building on the knowledge gained from the first case study, students will delve into a more complex case study that explores global supply chain dynamics, network design, global sourcing, and strategic planning considerations. Through this case study, students will further refine their analytical skills and strategic thinking in logistics and SCM.

Learning Objectives:

  • Understand the fundamental concepts and principles of logistics and supply chain management.

  • Analyze the historical evolution and contemporary significance of logistics and SCM.

  • Identify the key components and sub-components of logistics and SCM, including customer relationship management, procurement, manufacturing, and operations planning.

  • Apply analytical tools and techniques to evaluate and optimize supply chain performance.

  • Develop strategic recommendations for enhancing supply chain efficiency, resilience, and sustainability.

  • Demonstrate proficiency in problem-solving, critical thinking, and decision-making within the context of logistics and SCM.

Target Audience:

  • Students pursuing degrees or certifications in business, operations management, or logistics.

  • Professionals seeking to expand their knowledge and skills in logistics and supply chain management.

  • Business owners, entrepreneurs, and managers responsible for supply chain operations and strategy.

  • Anyone interested in understanding the intricacies of modern supply chain management and its role in business success.

Who this course is for:

  • Students pursuing degrees or certifications in logistics, supply chain management, or related fields.
  • Professionals working in logistics, transportation, procurement, manufacturing, warehousing, or distribution sectors.
  • Business owners, managers, and executives seeking to improve their understanding of supply chain operations and strategies.
  • Individuals interested in exploring career opportunities in logistics and supply chain management.
  • Entrepreneurs aiming to optimize their supply chain processes for better efficiency and cost-effectiveness.
  • Anyone looking to enhance their knowledge of global supply chain dynamics and best practices.
  • Organizations seeking to train their employees in logistics and supply chain management concepts for improved performance and competitiveness.