
Discover how logistics and supply chain management act as a global business facilitator, shaping economies worldwide, and learn their genesis, history, architecture, dynamics, and impact.
Trace the genesis of logistics and supply chain management from military origins to modern flows of entities, coordinating design, planning, and execution to satisfy consumer and corporate needs.
Trace the six eras of supply chain history from creation and integration to globalization, specialization phase one, phase two, and supply chain management 2.0.
Define four complements of logistics and supply chain management. Show materials moving through integrated enterprise via the supply network and market distribution network with information, product, service, and knowledge flows.
Explore the four major complements of logistics and supply chain management, focusing on the first: supply chain logistics management, and its subheads like 21st century supply chains, logistics, and procurement.
Explore how integration creates economic, market, and relevancy value in supply chains, forming an integrative management value proposition supported by information flows and logistics enabled by information technology.
Explore how 21st century supply chains blend anticipatory and responsive models, outsource to third-party providers, and use postponement, time-based competition, and collaborative planning to speed delivery.
Accelerate cash to cash conversion by speeding inventory turns and reducing dwell time through synchronized, collaborative global supply chains that optimize cash spin and minimize working capital.
Explore the six inventory sub components—definitions, carrying cost, planning, uncertainty, policies, and practices—and how service level and average inventory drive logistics decisions.
Explore warehousing, materials handling, reverse logistics, and facility network design, highlighting inventory and information flows. Master six logistics objectives and common operating arrangements like echelon and direct distribution.
Combine echeloned and direct logistics to enable flexible operations with contingency strategies, and synchronize supply chain activities through joint planning and cross docks services.
Examine customer relationship management in supply chains, covering customer focused marketing, relationship marketing, and service outputs like availability, waiting time, and product variety, aiming for the perfect order.
Examine how customer expectations define satisfaction in logistics and availability, reliability, and performance shape perceptions. Discover how customer success, value-added services, and CRM strategies drive long-term relationships and competitive advantage.
Explore how procurement aligns with the supply chain by selecting and developing suppliers, monitoring performance with scorecards, and leveraging just-in-time and e-commerce to optimize logistics spend.
Analyze the manufacturing facet of supply chains, covering the quality imperative, eight competitive dimensions, total quality management, ISO standards, and manufacturing perspectives such as brand power and economies of scale.
Learn how manufacturing strategy integrates market demand, technology, and process structures—from job shop to continuous—while evaluating total manufacturing cost and contemporary developments like lean, Six Sigma, and mass customization.
Learn integrated operations planning in supply chains, covering planning, applications, sales and operations planning (s&op), apps systems, collaborative planning, and forecasting. Emphasize visibility, simultaneous resource consideration, and efficient resource utilization.
Explore the four core components of supply chain logistics operations—inventory, transportation, warehousing, and packaging and handling—and how they are drilled down into detailed complements.
Analyze safety stock to guard against demand and performance cycle uncertainty, and differentiate independent versus dependent demand across inventory planning and EOQ considerations.
Explore how transportation drives the supply chain, detailing its eight complements, key participants, and regulation, plus modal structures, intermodal options, and pricing drivers.
Explore warehousing as a strategic complement in supply chains, detailing strategic warehousing, operations, ownership arrangements, and decisions, with economic benefits like consolidation and sorting, and value added services.
Explore RFID-enabled warehouse layout, receiving, order selection, and shipping, and see how slotting, active and extended storage, security, and ISPs like Kraft Foods influence private, public, and contract warehousing efficiency.
Explore warehousing design essentials, including product mix analysis, scalable layouts and handling systems, receiving and loading docks, WMS-driven order selection, yard management, security, and safety for efficient product flow.
Explore how packaging and handling optimize supply chain logistics, from master cartons and unitization to cube utilization. Standardized master cartons enable continuous movement and tracking through warehouse and transport.
Discover how handling processes and technologies impact productivity by influencing personnel, space, and capital equipment, and compare bulk handling with master cartons and information-directed systems like RFID and LDO.
Explore supply chain logistics design, the third complement, by examining global supply chains, network design, and operational analysis to optimize planning, design, and execution.
Analyze how privatization, cabotage, and infrastructure constraints shape global transportation and supply chain design; assess global sourcing choices and cost trade-offs between domestic and low-cost country sourcing.
Discover network design through six complements: enterprise facility network, warehouse requirements, systems concept and analysis, total cost integration, and formulating logistical strategy—to minimize total cost while meeting customer expectations.
explains how total cost integration guides logistics networks by balancing transportation and inventory, identifies the least total cost network, and outlines threshold service with sensitivity analysis.
Apply a four-part operational analysis framework—planning methodology, problem definition and planning, data collection and analysis, and recommendations and implementation—to adapt logistics design to changing markets and technologies.
Explore the data collection and analysis phase of operations planning, detailing assumptions, data sources, validation data, and analytical methods (analytical, simulation, optimization) to evaluate alternatives and inform recommendations and implementation.
Drive supply chain success by leveraging a functionally integrated logistics organization, enabling cross-functional process performance, and building collaborative relationships with suppliers and customers to close the great divide.
Drive customer value by organizing work as processes with self-directed teams and information technology. Integrate supply chains through collaboration, information technology, and trust to reduce risk and waste.
Explore how risk, power shifts toward retailers, and leadership shape supply chain collaboration, framework, and relationship management across operational, planning, and behavioral contexts.
Explore how supply chain performance measurement blends measurement system objectives, operational assessment, and financial assessment, using metrics such as fill rates, on-time deliveries, and benchmarking.
Explore risk and sustainability in supply chain logistics, detailing evolving responsibilities, process and resource tradeoffs, risk management, security, and the drive toward systemic sustainability.
Analyze how terrorism threats heighten supply chain security and resilience, highlighting five adverse consequences. Examine cross-border operations, regulatory guidelines, and sustainability dimensions—environmental, ethical, educational, economic—driving supplier security and cost tradeoffs.
End the logistics and supply chain management course with confidence as you grasp the defining complements and the working dynamics, and pursue success across academic, personal, corporate pursuits.
Explore the functional setup of logistics and supply chain management for an upcoming ecommerce megalith. See how this case study applies to real-world operations in logistics and supply chain management.
Identify the four building blocks of logistics and supply chain management—management, operations, design, and administration—and relate them to the case-study based functional setup for Commerce Megalith.
Showcase a bold vision to become a global ecommerce leader and a mission to embrace technology, offer the widest product range, and deliver service excellence generating a perpetual customer.
Explore iric mileposts— infrastructure revenue, intellectual capital, and client mileposts— shaping a global e commerce megastructure with major logistics implications.
Establish a global, cost-efficient, eco-friendly logistics and supply chain management apparatus for the Triple H store, leveraging Lean Six Sigma, technologies, and future-ready scalability to beat competitors within five years.
Position the Triple H store as a global e-commerce leader through a diversified, 30-country operation of 130,000 employees, backed by a $6–9 billion five-year investment.
Explore a logistics and supply chain strategy for an e-commerce, detailing strategy formulation, tactical enunciation, and operational execution toward future readiness, cost effectiveness, technology enablement, eco friendliness, and quality centricity.
Explore the geographical assessment profile within global logistics, mapping continents, cultures, currencies, and regulatory contexts. Study pestle and dried analysis of vendors for scalable, compliant cross-border operations.
Explore the pestle analysis—political, economic, social, technological, legal, and environmental factors—and learn how these global forces shape logistics and supply chain strategies.
Explore triad analysis in e-commerce logistics, evaluating suppliers, vendors, and service providers with rigorous scoring and scalability checks to ensure quality and service excellence.
Explore four building blocks: supply chain logistics management, supply chain logistics operations, supply chain logistics design, and supply chain logistics administration—and apply them to 21st-century supply chains via information systems.
Explore how supply chain planning and execution balance transactional versus relationship marketing and tackle discrepancies in space, time, and quantity through a service-output matrix.
Explore inventory policies, transportation management, and warehousing within supply chain logistics operations, covering MRP/DRP, safety stock, collaborative replenishment, and automated packaging and handling with RFID.
Explore supply chain logistics design for global operations, including syncing with global supply chains, enterprise network design, and comprehensive operational analysis to optimize total cost integration.
Explore supply chain logistics administration, covering collaboration, performance measurement, risk and sustainability, and how organizations build trust, manage supplier relationships, measure performance, and ensure regulatory compliance.
Evaluate and course-correct through monitoring, mapping, and metric reviews across performance, budget, and flux, to ensure KPI-driven governance, predictive analytics, and rapid resolutions in supply chain logistics.
Explore performance analysis in logistics and supply chain management through four core analyses: viability, effectiveness, expense, and financial, applied at every project stage to validate strategy and execution.
Realize objectives and assess impact through performance measurement across the four major components of the logistics and supply chain management system, demonstrating a world-class, cost-effective, eco-friendly, future-ready, technology-driven supply chain that aligns with strategic goals.
Explore a case study on logistics and supply chain management, focusing on redesigning supply chain logistics for a Chinese e-commerce player, and build foundational knowledge for real-world application.
Define logistics and supply chain management, explain their purpose to meet consumer needs, and trace their evolution from the creation era through globalization and specialization to 2.0.
Identify the four building blocks of logistics and supply chain management: supply chain logistics management, operations, design, and administration, and how they form the logistics ethos in business.
Explore the company overview of a leading Chinese e-commerce player planning a Southeast Asia supply chain redesign, detailing 30,000 employees, 10 locations, 2010 revenue of $21 billion, and profitability.
Define a customer-focused vision and mission that center on delivering delightful customer experiences through technology, processes, and infrastructure, to drive consistent customer happiness.
Explore Triple C corporation’s mileposts: infrastructure revenue, intellectual capital, and client mileposts. Note the 2010 base year with 21 billion revenue, 19% growth, and delivery centers and warehouses scale.
Redesign the supply chain to target South and Southeast Asia, expanding revenue to 40% and reaching 41 billion dollars in five years through new warehouses, teams, and infrastructure.
The key observations outline Triple C Corporation's plan to expand into South and Southeast Asia, leverage China's market, and support five fiscal timeline to grow revenue, infrastructure, and 45,000-employee workforce.
Explore a three-part design strategy for supply chain logistics, including strategy formulation, blueprint and roadmap creation, and stakeholder-aligned tactical execution to realize objectives.
Deliver a geographical assessment profile of South and Southeast Asia with a pestle analysis to align stakeholders across 19 countries before the supply chain redesign.
Explore the pestle analysis, outlining political, economic, social, technological, legal, and environmental factors that shape external business conditions and guide supply chain decisions.
Apply triad analysis to rigorously evaluate vendors, suppliers, and service providers in south and southeast Asia, driving execution, revenue growth, and scalable logistics infrastructure.
Explore the supply chain logistics redesign, focusing on south and southeast asian supply chains, network design, and regular operational analysis to align strategy with execution.
Explore how global supply chains in South and Southeast Asia intersect economies, supply chain integration, and sourcing, using visuals to map three complements.
Explore how a corporation justifies globalization into South and Southeast Asian markets through rationale matrix. Identify objectives like increasing revenues, economies of scale, cost reductions, and access to advanced technology.
Explore global sourcing through the rationale for low-cost country sourcing, its challenges, and guidelines, illustrated by Triple C Corp's domestic vs low-cost sourcing decisions.
Explore enterprise facility network, trace location decisions and presence from port cities to networked world, and examine how transportation, information technology, and inventory economies favor fewer warehouses over local presence.
Explore how network design shapes warehouse requirements and justify a territory-wide warehouse network by balancing procurement, manufacturing, and customer relationship drivers to achieve lower total cost and fast delivery.
Apply the systems concept as an analytical framework to integrate seven logistics functions—order processing, inventory, transportation, warehousing, materials handling, packaging, and facility design—for balanced, low-cost customer service.
Formulate a logistical strategy within network design by optimizing cost minimization, threshold service, and sensitivity analysis, evaluating service levels versus cost to finalize a least total cost network design.
Explore planning analysis as the final complement of the supply chain logistics redesign, covering problem definition and planning, data collection analysis, and recommendations and implementation.
Define and plan logistics with a feasibility assessment and project planning, using situation analysis, cost-benefit estimates, and objectives to guide data collection for a supply chain redesign.
Define assumptions, data sources, and validation within the planning analysis stage, analyze alternatives, and apply sensitivity analysis to inform recommendations and interpretations.
Explore how recommendations and implementation operationalize planning and design in supply chains by cost-benefit estimates, identifying best alternatives, risk assessment, acceptance criteria, and scheduled execution.
Explore four analyses—viability, effectiveness, expense, and financial analysis—in a supply chain redesign. See how viability ensures the initiative, effectiveness tracks progress, and expense and financial analysis manage costs.
Realize objectives and analyze impact in a five-year supply chain redesign. Track milestones, performance measures, and regional growth toward 40% revenue from South and Southeast Asia.
Course Overview:
This course provides a comprehensive introduction to the principles and practices of logistics and supply chain management (SCM). Through a series of lectures and case studies, students will explore the evolution, components, and strategic importance of logistics and SCM in modern business operations.
Section 1: Introduction
In this section, students will be introduced to the fundamentals of logistics and SCM, including their definitions, historical context, and key components such as customer relationship management (CRM), procurement, manufacturing, and integrated operations planning.
Section 2: Logistics and Supply Chain Management Case Study #1
Students will engage in a detailed case study that applies the concepts learned in Section 1 to a real-world scenario. They will analyze a company's logistics and SCM strategy, conduct assessments, perform analyses, and develop recommendations for improving supply chain efficiency and effectiveness.
Section 3: Logistics and Supply Chain Management Case Study #2
Building on the knowledge gained from the first case study, students will delve into a more complex case study that explores global supply chain dynamics, network design, global sourcing, and strategic planning considerations. Through this case study, students will further refine their analytical skills and strategic thinking in logistics and SCM.
Learning Objectives:
Understand the fundamental concepts and principles of logistics and supply chain management.
Analyze the historical evolution and contemporary significance of logistics and SCM.
Identify the key components and sub-components of logistics and SCM, including customer relationship management, procurement, manufacturing, and operations planning.
Apply analytical tools and techniques to evaluate and optimize supply chain performance.
Develop strategic recommendations for enhancing supply chain efficiency, resilience, and sustainability.
Demonstrate proficiency in problem-solving, critical thinking, and decision-making within the context of logistics and SCM.
Target Audience:
Students pursuing degrees or certifications in business, operations management, or logistics.
Professionals seeking to expand their knowledge and skills in logistics and supply chain management.
Business owners, entrepreneurs, and managers responsible for supply chain operations and strategy.
Anyone interested in understanding the intricacies of modern supply chain management and its role in business success.