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Lessons in Quality Leadership
Rating: 4.4 out of 5(460 ratings)
1,419 students

Lessons in Quality Leadership

How to move from tactical thinking towards strategic thinking, from management to leadership
Last updated 5/2026
English

What you'll learn

  • How to shift from manager to leader
  • How to foster productive relationships with your associates
  • Basic approaches and techniques of error proofing
  • Error proofing (Poka Yokes) in design and assembly
  • Integrating error proofing with statistical process control
  • How to instill a spirit of ownership in your associates
  • The quality and productivity benefits of single-sourcing raw materials
  • How to measure and monitor your business
  • Setting goals - An approach for both personal and professional goals
  • How to uncover unknown causes of defects in your process
  • Qualitative and quantitative tools in root cause analysis and corrective actions
  • The 8D problem solving approach
  • How to measure and quantity variation in you process
  • Techniques for spotting trends in your measurement data
  • Using SPC to drive improvements
  • Tips for moving from tactical leadership to strategic leadership
  • And MUCH MORE!!

Course content

1 section36 lectures6h 14m total length
  • Introduction to the Course7:17
  • Mike Vella Introduction4:18
  • What Leaders Owe, Part 17:44
  • What Leaders Owe, Part 26:17
  • What Leaders Owe, Part 34:55
  • The Path to Zero Defects, ZDQC, Pt 110:03
  • The Path to Zero Defects, ZDQC, Pt 29:15
  • The Path to Zero Defects, ZDQC, Pt 38:03
  • Ownership and Empowerment, Part 27:58
  • Ownership and Empowerment, Part 28:34
  • Deming Fourth Point, Single Sourcing, Pt 16:57
  • Deming Fourth Point, Single Sourcing, Pt 26:41
  • Deming Fourth Point, Single Sourcing, Pt 38:46
  • Measuring Your Business, QOS, Part 18:58
  • Measuring Your Business, QOS, Part 210:39
  • Measuring Your Business, QOS, Part 37:24
  • Goal Setting, Pt 19:05
  • Goal Setting, Pt 27:47
  • Cause Unknown - The 8D Problem Solving Method, Pt 112:42
  • Cause Unknown - The 8D Problem Solving Method, Pt 211:19
  • Cause Unknown - The 8D Problem Solving Method, Pt 314:16
  • Cause Unknown - The 8D Problem Solving Method, Pt 411:41
  • Cause Unknown - The 8D Problem Solving Method, Pt 515:39
  • Cause Unknown - The 8D Problem Solving Method, Pt 615:38
  • Understanding the Nature of Variation, Pt 111:42
  • Understanding the Nature of Variation, Pt 212:21
  • Understanding the Nature of Variation, Pt 311:56
  • Understanding the Nature of Variation, Pt 413:10
  • Understanding the Nature of Variation, Pt 511:39
  • Ongoing Quality Controls, Pt 112:27
  • Ongoing Quality Controls, Pt 211:03
  • Ongoing Quality Controls, Pt 311:38
  • Ongoing Quality Controls, Pt 49:23
  • Interview with Mike Vella33:25
  • Conclusion to the Course3:00
  • Bonus Lecture10:52

Requirements

  • Basic understanding of manufacturing quality

Description

The path toward excelling in the quality profession in two-fold:

- Mastering the technical skills of solving problems

- Mastering the soft skills of leading and inspiring others

And in this course, "Lessons in Quality Leadership", you will receive large doses (OVER 6 HOURS OF VIDEO) of the tools and strategies of both the technical and soft skills you need to advance your career in the quality profession.

Taught by senior operations executive, Mike Vella, you will learn not only the theories of leadership and problem solving, but hear real-life examples of these concepts that can only be gained through experience. This course is comprised of seven major sections:


  • What Leaders Owe ... How associates view their managers and what they need from them to succeed. Understanding the attributes of inspiring leaders.

  • The Path Toward Zero Defects ... A rich overview of the philosophy and approaches of error-proofing products and processes. Lots of real-life examples!!

  • Ownership and Empowerment ... How to instill a spirit of ownership among your associates and the benefits of empowering them.

  • Measuring Your Business ... How to apply the analytical methods of quality to the rest of your organization. Understanding and correlating leading and lagging indicators.

  • The Benefits of Single-Sourcing ... A deep dive into W. Edwards Deming's fourth point, and why single-souring is still a competitive strategy in today's environment.

  • Strategies for Effective Goal Setting ... Techniques for personal and professional success. How to set, track and achieve your goals.

  • Advanced Problem-Solving Strategies ... A deep dive into the major tools of root cause analysis, corrective action, and "locking-down" improvements. (3 hours long ... This section alone is a "class within a class") How to tie together key strategies into an effectively unified quality system.

As an added bonus, you'll hear a candid interview with Mike about his quality philosophies, tips for advancing your career, and key approaches to manufacturing leadership.

Far more than a repeat of the quality tools and philosophies you've heard in the past, this course "Lessons in Quality Leadership" will give you valuable insights that you won't learn in school and simply can't gain from someone who hasn't spent their career in the manufacturing quality trenches.

When you sign up for this class, you will receive LIFETIME ACCESS to all course material, 6+ HOURS of richly-detailed approaches to quality leadership, and access to your instructors through Udemy with your comments and questions.

If you're looking for insights to give you an edge in your career, then this is the class for you. Sign up today to advance your journey into manufacturing quality leadership.

Who this course is for:

  • Quality Engineers, Quality Managers, Manufacturing Supervisors, Operations Managers, Process Improvement Specialists
  • Production Managers, Continuous Improvement Professionals, Quality Technicians, Lead Auditors
  • Supplier Quality Engineers, Root Cause Analysts, Lean Six Sigma Practitioners, Aspiring Quality Leaders
  • Team Leaders in Manufacturing, Engineering Managers, Manufacturing Quality Supervisors, Customer Quality Engineers
  • Senior Quality Engineers, Supplier Development Engineers, Corrective Action Coordinators, Quality Systems Managers
  • Process Quality Engineers, Quality Compliance Managers, Site Quality Leaders, Quality Assurance Supervisors
  • Advanced Quality Planning Engineers, New Product Introduction Quality Engineers, Continuous Improvement Engineers