Udemy

Legacy IT - Technical Support & Desktop Troubleshooting Tips

Learn how to troubleshoot device compatibility issues on older operating systems & hardware, i.e. Windows 95/98
Free tutorial
Rating: 3.0 out of 5 (233 ratings)
25,019 students
33min of on-demand video
English
English [Auto]

Hardware ports that you would find on older machines, such as PS/2, USB, Parallel, Serial & SCSI ports.
Legacy file systems such as FAT16 and FAT32
Legacy boot configuration files and how they work
Plug and play support for hardware devices
Security considerations and compatibility mode
System activation and built-in applications
Machine virtualisation & dual-booting between different operating systems.

Requirements

  • To be an IT Professional with around 1-2 years experience

Description

Over this course, we'll be covering legacy operating systems and the things you need to know when troubleshooting any issues. Course topics include the following:


* Hardware ports that you would find on older machines, such as PS/2, USB, Parallel, Serial & SCSI ports.

* Legacy file systems such as FAT16 and FAT32.

* Legacy boot configuration files and how they work

* Plug and play support for hardware devices

* Security considerations and compatibility mode

* System activation and built-in applications

* An overview of machine virtualisation and dual-booting between different operating systems.


Also included in this course are some real-world examples of where you might find older machines, and what the best procedure is within most organisations when planning any changes, whether this is due to an emergency, or due to a planned upgrade or decommissioning of old equipment during a major project.

Note that wherever possible, legacy hardware should no longer be in use on a production network, however this course is designed to help you deal with those situations where this simply isn't possible, for example if the cost of replacing equipment is too great, or if there is any other reason this needs to remain operational, such as legal or compliance reasons specific to an organisation.

Who this course is for:

  • IT Professionals wanting to learn more about legacy operating systems

Instructor

IT & cyber security online training courses
John Courtenay (Peacecloud Ltd)
  • 4.0 Instructor Rating
  • 10,945 Reviews
  • 287,040 Students
  • 24 Courses

At Peacecloud, we are dedicated to nurturing the next generation of IT professionals. Our comprehensive training courses are designed to equip individuals with the skills and knowledge they need to succeed in the dynamic world of technology.

We believe in the power of innovation and creativity, and we encourage our community to embrace their unique strengths to ensure that every individual feels confident and prepared to embark on their IT journey.

Your story is at the heart of our mission. We are here to guide you, support you, and celebrate your success as you continue to evolve and thrive in the ever-changing IT landscape.

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