Learning IT Help Desk Basics
What you'll learn
- Get the skills you need to pursue an entry-level position as an IT help desk technician
Requirements
- Oracle virtual box and Windows 10 and Windows 2016 Domain Controller
Description
The skills you need to follow an entry-level position as an IT help desk technician. This course is an ideal starting point for job seekers wishing to undertaking into the field of technical support or seeking to strengthen their overall technical skills. It covers the fundamental IT help desk responsibilities including software installation networking, and troubleshooting.
Learn about removing software from a computer, networking through the command line, joining computers to a domain, and more the following topics are covered
Customer service for IT
Installing and uninstalling software
Networking basics
Workgroups
Joining domains
Troubleshooting
Demos Labs:
Dual Boot Ubuntu and windows 10 demo
Useful Ubuntu 18 commands demos
Very important Demo for Ubuntu
Install LAMP stack (Apache,mysql,Linux,php)
Linux very useful commands demo
Who this course is for:
- this course the perfect foundation training for work administrative, its help desk personnel, and anyone who wants to enhance their computer networking experience.
Instructor
![Zulqarnain Hayat](data:image/svg+xml,%3Csvg xmlns="http://www.w3.org/2000/svg" viewBox="0 0 64 64"%3E%3C/svg%3E){kind=avatar}
- 4.0 Instructor Rating
- 4,026 Reviews
- 182,097 Students
- 28 Courses
I have done Master in Computer science (IT) and additionally I have more than 17 years of professional experience UNIX administration, Oracle database administration with different flavors (Solaris, Linux, Oracle Linux, Red Hat) and working as role Database specialist.I have completed command over following functions and skills.
Key Skills:
· Oracle Database Administration
· MS SQL Server Administrations
· MYSQL/MariaDB Administration
· Sun Solaris Administration (Certified)
· Linux Administration (Red Hat ,CENTOS,UBUNTU)
· Oracle Application Server Administration
· Banner UDC technology stack DBA track
· Application Administration (LAMP,LEMP)
· Oracle EBS Administration
· Oracle Database Administration (RAC, Data Guard)
· Oracle Business Intelligence Administration
· Hyperion /ESBASE/WEB LOGIC
· Windows Server Administration
· Oracle Data Warehouse Builder
· SQL Server Administration
· Project Management
· Problem solving skills and approach
· Systems audit and control
· Oracle OAM 11G,OSSO 10G EBS R12
· Data Center Design and Implementation
· VMware Infrastructure
· EMC Storage and Legato Networker Administration