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Learning Business Etiquette
Rating: 4.6 out of 5(84 ratings)
6,915 students

Learning Business Etiquette

Business etiquette is the glue that binds people and keeps them happy in an otherwise stressed out environment.
Created bySinan Cetiner
Last updated 6/2021
English

What you'll learn

  • Learn Telephone Etiquette
  • Learn Ethics and Business Etiquette
  • Learn Email and Meetings Etiquette
  • Business Dining Etiquette

Course content

2 sections23 lectures1h 41m total length
  • Introduction to the Course1:25
  • Fear of Embarrassment2:57

    Overcome fear of embarrassment by politely correcting someone when they misname you, using a smile and pleasant tone, to maintain poise, self-efficacy, and clear communication.

  • The Handshake2:41
  • Business Card Etiquette2:28
  • The Skill of Making Small Talk4:22
  • Making That Great Impression3:24
  • Dress for Success3:50
  • Business Dining4:50

    Master business dining etiquette to impress at meals with recruiters, partners, or bosses. This guide covers pre-dinner preparation, in-meal conduct, and post-meal etiquette, including dress, silence, seating, and napkin use.

  • Demonstration of Business Dining4:09
  • Telephone Etiquette3:03

    Explore practical telephone etiquette to build professional relationships by identifying yourself, respecting others time, asking before holding, and leaving clear voicemails with a helpful tone.

  • Meetings Etiquette2:00
  • Netiquette: Don’ Send and Offend3:32

Requirements

  • Desire to learn ethics and etiquette
  • No previous experience needed
  • Open mindedness is required

Description

What is Business Etiquette?

The basis of business etiquette is about building strong relationships in your field by fostering better communication within the business environment.

The ability to present yourself in such a manner that you make others comfortable around you and are taken seriously is known as a business etiquette skill.

So this means that by learning and the rules of business etiquette you can shore up your professional relationships and networking skills -- and potentially close more deals with a wider variety of clients and customers.


++ Business etiquette enhances the first impression

People judge you and your business on how you carry yourself in social and professional situations. By observing proper business etiquette, you suggest to fellow professionals that you’re on their level.


++ Business etiquette enriches workplace relations

Many basic business etiquette rules are actually common courtesies. With its focus on respect for others, business etiquette can pave the way for a collaborative culture at the workplace.


Proper business etiquette is a must if you hope to advance in your chosen career field.


Essentially, business etiquette enables a company to function smoothly in its interactions with other businesses, its own employees, and the general public. And, if you add international relations into the mix, knowing the importance of business etiquette becomes all that much more critical.


So, want to know more?


Let’s get started!


Who this course is for:

  • Job seekers
  • Business Professionals
  • New Graduates
  • Sales Professionals
  • Customer Service Agents
  • Entrepreneurs
  • Business Owners