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Learning and Development (L&D) with Generative AI
Role Play
Rating: 4.1 out of 5(813 ratings)
3,568 students

Learning and Development (L&D) with Generative AI

A practical guide to applying AI across learning and development, from personalisation to policy.
Last updated 9/2026
English
English [Auto],French [Auto],

What you'll learn

  • Understand the fundamentals of generative AI and its applications in corporate Learning and Development.
  • Create personalized learning experiences using AI tools like ChatGPT and machine learning systems.
  • Identify and predict skill gaps with AI to proactively design targeted training programs.
  • Automate content creation, including training modules, quizzes, and assessments, using AI.
  • Integrate AI tools seamlessly into existing learning management systems and workflows.
  • Develop strategies to address organizational resistance to AI adoption in L&D.
  • Use AI to analyze learner data, track progress, and enhance engagement in real-time.
  • Combine AI-driven efficiency with human-centered mentoring for impactful learning outcomes.

Course content

12 sections • 39 lectures • 2h 48m total length
  • Introduction to the Course4:06

    Explore how generative AI transforms learning and development with practical tools, real-world examples, and hands-on methods to design personalized training, track progress, and predict skill gaps.

  • What AI Actually Does in Corporate Learning4:28

    Discover how ai transforms corporate learning by personalizing instruction, providing real-time feedback, and predicting future skills gaps. See how tailored, data-driven learning adapts to each learner and keeps teams ahead.

  • Common AI tools used in L&D5:09

    Explore how generative AI drafts content and builds simulations, while NLP analyzes sentiment and machine learning personalizes learning at scale.

  • One AI Transformation, Start to Finish5:13
  • Addressing Employee Disconnect After an AI-Driven Rollout

Requirements

  • A basic understanding of Learning and Development and some experience using ChatGPT are required. Access to a computer and internet is also essential.

Description

If your organisation is already using AI somewhere in learning and development, chances are it is scattered: a chatbot here, a content tool there, a personalisation feature nobody fully understands. This course gives you the judgment to bring that together, and to know exactly what each piece is actually doing, what it is measuring, and where it can quietly go wrong.

You will work through one real, complete example at a time, an onboarding rebuild, a skill gap analysis, a personalisation decision under ethical review, and come away with more than a mental list of AI features. You will understand how AI-driven personalisation and adaptive learning genuinely differ from static content, how chatbots and content-creation tools fit into a real workflow without replacing judgment, and how tracking, interpreting, and acting on learner data becomes a discipline you can repeat, not a one-time report you file away. You will also work through skill gap analysis and predictive workforce planning, gamification and simulation, and feedback systems built to sustain motivation rather than quietly erode trust.

The second half of the course moves from mechanism to responsibility, and this is where the real value sits for most learners. You will examine the ethical risks personalisation creates, not as a checklist to memorise but as a single underlying pattern you will recognise the moment it shows up again, in a new tool, a new vendor pitch, a new policy draft. You will learn exactly what separates an enforceable AI policy from a well-meaning sentence, and where human judgment has to stay in charge no matter how capable the underlying system becomes.

Every lecture that asks you to apply something gives you a task tied to your own organisation, not a generic worksheet, and several come with a downloadable companion template built directly from that lecture's own framework, so you leave with something you can actually use.

This course is not a technical introduction to how AI models are built, and it does not teach or endorse any specific commercial platform or tool. It also does not cover instructional design fundamentals on their own, the focus stays on where AI intersects with L&D work specifically.

If you want the confidence to walk into a room and answer real questions about how your organisation is actually using AI, rather than describe what AI can theoretically do, this course is built to get you there.

Who this course is for:

  • Learning and Development professionals seeking to modernize training strategies with AI.
  • HR practitioners aiming to enhance employee engagement and skill development.
  • Corporate trainers and educators interested in personalized and data-driven learning solutions.
  • Professionals familiar with ChatGPT and L&D basics, eager to explore AI’s practical applications.
  • Anyone passionate about leveraging AI to create scalable, impactful training programs.