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Beyond Usability: Learn the User Research Toolkit
Rating: 4.4 out of 5(802 ratings)
15,106 students

Beyond Usability: Learn the User Research Toolkit

A 60-minute introduction to a variety of user research methods
Created byJennifer McCormick
Last updated 1/2016
English

What you'll learn

  • Learn the basics of user research and how to get started doing the top study methods
  • Match the best user research methodology to a current product stage, question, or problem
  • Apply expert research techniques and tips

Course content

7 sections • 27 lectures • 55m total length

  • Welcome!1:34

    Welcoming students to the course and meet Jennifer, the course instructor.

  • Who Should Take This Course1:54

    Jennifer's suggestions for who can benefit from taking this course.

  • Why Do User Research?2:26

    Here's why you should learn about and try doing user research yourself.

  • ROI (Return on Investment)1:54

    Why doing user research provides a return on your investment.

  • What's Included in This Course1:24

    This lecture outlines the goals of the course and what will be covered.

Requirements

  • You should have a interest in learning about user experience research and gathering feedback from users.

Description

It's more than just usability testing! In under 1 hour, be introduced to a variety of methods you can use to help you gain insights about your users - insights that are essential to designing and building a successful app, product, technology, or idea!

PLEASE NOTE this course does not provide deep practice exercises, but instead is designed as a brief, high level introduction on how to draw from a 'toolkit' of top user research methods. 

Have you ever thought about doing interviews, surveys, or other kinds of research with users but don't know how to get started? Is it unclear to you which user research study method is best to use, when, and how? Don't have a lot of time? This is the course for you!

This course walks students through a variety of popular and effective user research methods to become familiar with, called 'the user research toolkit'. The course explains what user research is, the requirements for getting started doing a study, an outline of various study methods, how to select which study method is best to use based on a given product stage, question, or problem, and tips for how to get started doing your own study right away.

Take this course and you'll save you time and money by learning how to get started doing your own user study the right way, the first time!


Who this course is for:

  • People new to user experience research (non-experts) who wish to become more familiar with the art and science of user research
  • Product development professionals and entrepreneurs who are new to user research and wish to test their product, technology, app, or idea with users
  • Students, artists, or other non-tech professionals who wish to learn how to conduct high-quality research with users

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