Learn How To Communicate Successfully With U.S. Americans
4.6 (3 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
17 students enrolled

Learn How To Communicate Successfully With U.S. Americans

Presented by David C. Sanford, author of "Spilling the Beans" and founder of When Cultures Mix
4.6 (3 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
17 students enrolled
Created by David Sanford
Last updated 8/2019
English [Auto]
Current price: $13.99 Original price: $19.99 Discount: 30% off
5 hours left at this price!
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This course includes
  • 1 hour on-demand video
  • 6 articles
  • Full lifetime access
  • Access on mobile and TV
  • Assignments
  • Certificate of Completion
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What you'll learn
  • How to Work and Communicate Successfully with U.S. Americans
  • No

Confused or misunderstood by the Americans you have found yourself interacting with?

Wondered how to communicate successfully with them?

Through stories, shared experiences and insights David C Sanford, an American author, identifies the values of both cultures (Indian and American) and explains how to understand and dance with our differences. Offering key tips for how to be successful, this course is a must-take for anyone who interacts with US Americans. If you are a university student, business consultant, H-1B or H-4 Visa holder, employee of an American company stationed in India or the USA, an Indian tour guide, a virtual IT consultant, or in the hospitality business, this course will be of interest to you.

Who this course is for:
  • Indian Professionals who Work or Want to Work with Americans and/or American Businesses
  • Any Non U.S. Professionals who Work or Want to Work with Americans and/or American Businesses
Course content
Expand all 36 lectures 59:14
+ When Cultures Mix: Introduction
6 lectures 19:42

Walk away from this class having gained more confidence in your ability to work and communicate successfully with U.S. Americans!

Preview 01:32

Meet your teacher, David C. Sanford, an intercultural training specialist with more than 25 years of experience in the field.

Having spent his formative years growing up in several cultures, he has lived and worked for over thirteen years in the UK, Taiwan, India, Iran, Italy and Japan. These experiences have given him a profound understanding and insight into the challenges faced when living/working in diverse cultures.

David’s corporate experience includes designing and facilitating trainings, international sales and marketing, business coaching, and transnational strategic business development. Fortune 500 companies as well as educational institutions in the United States, Europe, and Asia have benefited from his expertise.

Over the past three years David has conducted hundreds of intercultural programs for individuals and groups. He has also coached numerous executives in a variety of positions on topics ranging from leadership to organizational change and integration.

David holds a Master’s Degree in Intercultural Management from The School for International Training in Brattleboro, Vermont. He obtained his B.A. in Psychology and Sociology from the University of Richmond in Richmond, Virginia. He is certified as a Professional Co-Active Coach (CPCC) by The Coaches Training Institute in San Rafael, California.

Preview 03:14

A brief overview of what this course will focus on.

Preview 01:45

Since the 1960s, more than three million Indians have immigrated to the U.S. and enjoyed successful careers in a variety of fields including entertainment, tourism, manufacturing, IT, the sciences, engineering, education, hospitality, pharmaceuticals, and small businesses of every kind. In addition, tens of thousands of Indians have also found themselves successfully working remotely with Americans, many of whom are based in India, as well throughout the globe.

Success Stories of Indians Working with Americans

Hear some of the personal success stories witnessed by David Sanford in his years as a cross-cultural consultant.

Preview 10:37

Here are some additional resources that you may find helpful :)

Resources for Further Exploration

Test your knowledge with some introductory questions about U.S. Culture.

Introductory Quiz - Testing the Basics of American Culture
5 questions
+ Class 1: The Challenges of Successful Communication
9 lectures 13:40

After completing Class 1, students will have a better understanding of some of the challenges of successful cross-cultural communication - as well as the skillset and awareness to navigate some of these potential pitfalls.

Preview 00:23

How the rise of technology has impacted the world.

Rise of Technology

With the rise of technology, the world and particularly the U.S. discovered a partner in India.

American - Indian Connection (1999-2019)

David lays out some helpful tips for how to better understand someone who comes from a different background or culture.

5 Tested Tips for Understanding Someone from a Different Culture

When we dispel the idea that perfect communication is possible - good communication becomes more probable.

Perfect Communication is Impossible

Understanding the difference between Low Context and High Context communication will go a long way in helping you master your cross-cultural communication!

Low Context + High Context Communication

David explores what "Direct" and "Informal" communication styles mean and why Americans use it.

Americans Prefer "Direct" and "Informal" Communication

We may all think we're speaking English, but actually we're all speaking our own unique dialects of the english language.

Separated by our Common Language (English)

Closing statements from class 1 and introductions to class 2.

Closing Statements

Take the quiz to test your knowledge from Class 1.

Test your Knowledge on Class 1
9 questions
+ Class 2: What is Culture & How it Helps You Understand Americans
11 lectures 13:48

David leads off with an Introduction to Class 2 and "What is Culture"!

What is Culture?

There's a fine line difference between "Stereotypes" and "Generalizations" and being able to see the line allows for a greater ability to communicate successfully.

Generalize but don't Stereotype

David provides further clarification and insight into understanding "Stereotypes" and "Generalizations" and the role they play in successfully navigating cross-cultural communications.

Stereotypes - Written Text [expanded]

The right mindset makes it easier to communicate cross-culturally. Here's a direct tip!

Assume Differences Rather Than Similarities

An analogy used to describe "culture".

"Culture is to a Group..."

We learn first and foremost from those closest to us. And the culture with which we grow up greatly impacts our perspective of things...

Cultural Learning is Collective

Does culture change? Yes it does, but generally quite slowly. Hear what David has to say about it!

Culture Changes Slowly

We can spot significant cultures differences between generations.

Culture Changes between Generations

This is a great analogy to help you better understand why cross-cultural communication is actually difficult. But if you get the analogy - you'll be well on your way to communicating more successfully.

The Iceberg - What's Hiding Beneath the Surface

Further expanding on the concept of the "Iceberg"...

The Iceberg (Part 2) - A Written Explanation

Closing statements from Class 2 and quick preview into Class 3.

What's Next?

Take the quiz to test your knowledge from Class 2.

Test Your Knowledge on Class 2
9 questions
+ Class 3: Understanding American Values
10 lectures 12:03

A brief look at the most important values to Americans.

American Values

A brief look at the most important values to Indians.

Indian Values

Hierarchy is quickly going out of fashion in the U.S. and here's why that's important for you to know...

Hierarchy... Americans don't really care

Continuing our exploration of what values American's hold most dear.

American Values (continued...) "Equality for All"
Equality - A Written Explanation
Reflect on your upbringing & how it affects your ability to communicate DIRECTLY at the present moment.
Reflect on Your Cultural Upbringing
5 questions

If you want to be successful with Americans, you must be willing to Ask Questions! Sounds simple, but here's why it's so important...

Education + Equality = Ask Questions! (Say What's On Your Mind)

David asked his Indian friend who has been living and working to give his advice for success working with Americans.

Asking an Indian Expat - "Advice for Working with Americans"...

David offers some of his own helpful skills for communicating successfully.

Helpful Skills for Being Successful Working with Americans

What do you feel you personally should lean into if you want to be successful working with Americans? What are the issues you find challenging? And what do you want to know more of?

David lays out the steps here for you to create your own Action Plan to quickly bring about your success!

Create Your Own Action Plan

David offers his closing statements for class 3.

Closing Statements

Take the quiz to test your knowledge from Class 3.

Test your Knowledge on Class 3
8 questions