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Personal Development Career Development Communication Skills

Learn How To Communicate Successfully With U.S. Americans

Presented by David C. Sanford, author of "Spilling the Beans" and founder of When Cultures Mix
Rating: 4.0 out of 54.0 (4 ratings)
18 students
Created by David Sanford
Last updated 8/2019
English
English [Auto]
30-Day Money-Back Guarantee

What you'll learn

  • How to Work and Communicate Successfully with U.S. Americans

Requirements

  • No

Description

Confused or misunderstood by the Americans you have found yourself interacting with?

Wondered how to communicate successfully with them?

Through stories, shared experiences and insights David C Sanford, an American author, identifies the values of both cultures (Indian and American) and explains how to understand and dance with our differences. Offering key tips for how to be successful, this course is a must-take for anyone who interacts with US Americans. If you are a university student, business consultant, H-1B or H-4 Visa holder, employee of an American company stationed in India or the USA, an Indian tour guide, a virtual IT consultant, or in the hospitality business, this course will be of interest to you.

Who this course is for:

  • Indian Professionals who Work or Want to Work with Americans and/or American Businesses
  • Any Non U.S. Professionals who Work or Want to Work with Americans and/or American Businesses

Course content

4 sections • 36 lectures • 59m total length

  • Preview01:32
  • Preview03:14
  • Preview01:45
  • Success Stories of Indians Working with Americans
    02:10
  • Preview10:37
  • Resources for Further Exploration
    00:24
  • Introductory Quiz - Testing the Basics of American Culture
    5 questions

  • Preview00:23
  • Rise of Technology
    01:08
  • American - Indian Connection (1999-2019)
    01:33
  • 5 Tested Tips for Understanding Someone from a Different Culture
    02:15
  • Perfect Communication is Impossible
    00:43
  • Low Context + High Context Communication
    04:26
  • Americans Prefer "Direct" and "Informal" Communication
    01:50
  • Separated by our Common Language (English)
    01:03
  • Closing Statements
    00:19
  • Test your Knowledge on Class 1
    9 questions

  • What is Culture?
    02:01
  • Generalize but don't Stereotype
    00:59
  • Stereotypes - Written Text [expanded]
    01:52
  • Assume Differences Rather Than Similarities
    00:32
  • "Culture is to a Group..."
    00:33
  • Cultural Learning is Collective
    01:40
  • Culture Changes Slowly
    01:28
  • Culture Changes between Generations
    00:26
  • The Iceberg - What's Hiding Beneath the Surface
    01:50
  • The Iceberg (Part 2) - A Written Explanation
    01:33
  • What's Next?
    00:53
  • Test Your Knowledge on Class 2
    9 questions

  • American Values
    01:26
  • Indian Values
    00:50
  • Hierarchy... Americans don't really care
    01:02
  • American Values (continued...) "Equality for All"
    00:55
  • Equality - A Written Explanation
    01:24
  • Reflect on Your Cultural Upbringing
    5 questions
  • Education + Equality = Ask Questions! (Say What's On Your Mind)
    01:13
  • Asking an Indian Expat - "Advice for Working with Americans"...
    01:49
  • Helpful Skills for Being Successful Working with Americans
    01:26
  • Create Your Own Action Plan
    00:59
  • Closing Statements
    00:59
  • Test your Knowledge on Class 3
    8 questions

Instructor

David Sanford
Author, Coach & Cross-Cultural Training Specialist
David Sanford
  • 4.0 Instructor Rating
  • 4 Reviews
  • 18 Students
  • 1 Course

David C. Sanford is an intercultural training specialist with more than 25 years of experience in the field. Having spent his formative years growing up in several cultures, he has lived and worked for over thirteen years in the UK, Taiwan, India, Iran, Italy and Japan. These experiences have given him a profound understanding and insight into the challenges faced when living/working in diverse cultures. Mr. Sanford’s corporate experience includes designing and facilitating trainings, international sales and marketing, business coaching, and transnational strategic business development. Fortune 500 companies as well as educational institutions in the United States, Europe, and Asia have benefited from his expertise. Over the past three years Mr. Sanford has conducted hundreds of intercultural programs for individuals and groups. David has also coached numerous executives in a variety of positions on topics ranging from leadership to organizational change and integration.

David holds a Master’s Degree in Intercultural Management from The School for International Training in Brattleboro, Vermont. He obtained his B.A. in Psychology and Sociology from the University of Richmond in Richmond, Virginia. He is certified as a Professional Co-Active Coach (CPCC) by The Coaches Training Institute in San Rafael, California.

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