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Lean Six Sigma White Belt | Fundamentals, DMAIC & AI
Role Play
131 students
Lean Six Sigma White Belt | Fundamentals, DMAIC & AI
Learn Lean, Six Sigma, DMAIC, 8 Wastes, 5S and Root Cause Analysis through practical examples and AI-assisted solutions
Created byOmprakas M A
Last updated 8/2026
English
GermanEnglish
What you'll learn
- Explain the fundamental concepts of Lean, Six Sigma and Lean Six Sigma and how they are used for process improvement.
- Describe the DMAIC framework and understand the purpose of each phase in a Lean Six Sigma improvement project.
- Identify the 8 Wastes of Lean and apply basic Lean concepts such as 5S, Flow, Pull and Standard Work.
- Understand variation, defects, DPMO, Sigma Level, Critical-to-Quality (CTQ) and Cost of Poor Quality (COPQ).
- Use basic Lean Six Sigma tools such as SIPOC, 5 Whys, Fishbone diagrams and baseline measurements to investigate process problems.
- Apply a structured approach to identifying root causes, selecting improvement ideas and establishing controls to sustain improvements.
- Use AI tools such as ChatGPT and Claude to support customer feedback analysis, project documentation and root-cause brainstorming.
- Apply the Lean Six Sigma DMAIC approach to a practical improvement project and connect the tools to a real-world business problem.
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Course content
6 sections • 33 lectures • 4h 1m total length
Requirements
- No previous Lean Six Sigma experience is required.
- No prior knowledge of DMAIC or Lean tools is necessary.
- Basic familiarity with workplace processes is helpful, but not required.
- You do not need an advanced mathematics or statistics background.
- A willingness to learn and apply the concepts to everyday processes is all you need to get started.
Description
Learn Lean Six Sigma from the ground up and see how it can be applied to real workplace problems.
If you are new to Lean Six Sigma and want to understand how it works without getting lost in complicated terminology and advanced statistics, this course is designed for you.
You will learn the foundations of Lean, Six Sigma and the DMAIC improvement approach, along with practical tools that can help you identify waste, understand process problems, find root causes and improve the way work gets done.
The course takes you beyond definitions and theory. Throughout the lessons, concepts are explained using practical examples from areas such as manufacturing, IT, healthcare, logistics, customer service and other service environments.
What will you learn?
You will learn how Lean Six Sigma brings together two complementary ideas:
Lean – improving flow and reducing waste
Six Sigma – reducing defects and variation
You will then work through the DMAIC framework: Define, Measure, Analyze, Improve and Control, and learn how commonly used improvement tools fit into each phase.
You will explore topics including:
Lean Six Sigma fundamentals
White Belt roles and responsibilities
DMAIC and DMADV
Variation and process performance
Defects, DPMO and Sigma Level
Critical-to-Quality (CTQ)
Cost of Poor Quality (COPQ)
The 8 Wastes of Lean
5S
Flow, Pull and Work in Progress
Standard Work
SIPOC
Problem statements and project scope
Data collection and baseline measurement
5 Whys
Fishbone diagrams
Root cause analysis
Solution selection using an Impact/Effort Matrix
Control plans and Poka-Yoke
How AI fits into the course
The course also introduces practical ways to use modern AI tools such as ChatGPT and Claude alongside Lean Six Sigma.
You will see examples of using AI to:
Review and summarize customer feedback
Identify potential Critical-to-Quality requirements
Draft a project charter
Organize root-cause brainstorming
Support problem-solving activities
The focus is not on letting AI make decisions for you. You will learn where AI can save time while keeping human judgment and process knowledge at the center of the improvement work.
Put the concepts into practice
One of the main parts of the course is a practical Lean Six Sigma improvement project.
You will work through a late-delivery case and apply the DMAIC approach from beginning to end:
Define → Measure → Analyze → Improve → Control
You will identify the problem, establish measurements, investigate possible causes, select improvements and put controls in place to sustain the results.
This gives you an opportunity to see how the individual Lean Six Sigma tools connect rather than learning each tool in isolation.
Practical resources
The course also includes practical resources to help you continue using what you learn, including a White Belt Cheat Sheet, Project Charter Template and AI Prompt Pack.
No previous Lean Six Sigma experience is required.
Whether you work in manufacturing, IT, healthcare, finance, logistics, customer service, operations or another business environment, the basic principles can be applied to processes wherever there is waste, variation, delays or defects.
If you are ready to build a practical foundation in Lean Six Sigma White Belt concepts and learn how to apply them to real problems, this course will give you a structured place to start.
- Omprakas M A, Your Instructor!
Who this course is for:
- Beginners who want to learn Lean Six Sigma and understand what a White Belt does.
- Professionals who want a practical introduction to process improvement and problem solving.
- Employees working in operations, quality, manufacturing, IT, healthcare, logistics, customer service, finance or other process-driven environments.
- Students and early-career professionals who want to add Lean Six Sigma knowledge to their professional skill set.
- Team members who support improvement projects and want to understand Lean Six Sigma terminology, tools and DMAIC.
- Professionals interested in using AI tools alongside traditional Lean Six Sigma problem-solving methods.