
Welcome!
This is an introductory video that will give you an idea of what you can expect from this course and how you can get the most out of it.
Canopus Lean Six Sigma Body of Knowledge is included for your reference.
All the best!
Get started with what is Six Sigma. If you are new to Six Sigma this will be useful. If you already know what is Six Sigma, it will give a new perspective and help you refresh the concept.
Difficulty Level: Low
In this lecture, you will deep dive and learn where does 6 and Sigma come from.
Difficulty Level: Medium
This lecture will help you to appreciate how organizations use Six Sigma concept depending on their maturity.
Difficulty Level: Medium
This lecture talks about the benefits that organizations have derived from Six Sigma, a little bit of background of Six Sigma and hence its goals.
Difficulty Level:Medium
In this lecture, you will learn about the background & origin of lean
Difficulty Level: Low
In this lecture you will learn about how Lean and Six Sigma, two powerful methodologies can be combined to deliver value to customers and business.
Difficulty Level: Medium
In this lecture, we are introduce a case study called as "ClearCalls Case". You are required to familiarize yourself with this case study. There is no action needed right now. The first activity associated with this case study will be when you do your Project Charter.
Learn about few important CTQ, Specification Limits, Defectives, Defects and Defect Opportunities in this lecture. Difficulty Level: Medium
Learn the Six Sigma Metrics.
In this lecture, you will learn about the various roles in Six Sigma, Belt titles and what it takes to become a Six Sigma Green Belt.
Difficulty Level: Low
Resources: Downloadable Takeaways for this section. (Two Files)
In this text lecture learn about how Six Sigma is useful.
Difficulty Level: Medium
In this lecture, you will learn about the anatomy of any problem solving approach, its structured and well sequenced steps. You will be able to appreciate how beautifully various problem solving methods fit into this model.
Difficulty Level: Medium
In this lecture you will be able to learn about the different methods adopted in Six Sigma under various conditions to solve problems such DMAIC, DFSS, JDI, etc.,. You will be able appreciate that different problem solving methods are needed for different problems. You will also be able to select the right approach for a given problem that you wish to solve.
Difficulty Level: Medium
Understand about DMAIC, the 5 step methodology of Six Sigma to solve problems and what is covered in each step. You will also be able to apply the relevant phases to any given problem as you solve it.This whole course is structured around these 5 steps.
Difficulty Level: Medium
In this lecture, you will learn about deliverables of the Define phase of DMAIC methodology.
Difficulty Level: Medium
In this lecture, you will learn about deliverables of the Measure phase of DMAIC methodology.
Difficulty Level: Medium
In this lecture, you will learn about deliverables of the Analyze phase of DMAIC methodology.
Difficulty Level: Medium
In this lecture, you will learn about deliverables of the Improve phase of DMAIC methodology.
Difficulty Level: Medium
In this lecture, you will learn about deliverables of the Control phase of DMAIC methodology.
Difficulty Level: Medium
You will understand the structure of Design for Six Sigma (DFSS) methodology and appreciate the different between DFSS and DMAIC. You will be able to decide if DFSS has to be used in a given scenario.
Difficulty Level: Medium
In this lecture, you will learn about the methods used to select Six Sigma projects. You will be able to appreciate when each method will be applied. The details of the how the methods are applied iteself is covered in later sections.
Difficulty Level: Medium
Downloadable Section Take-away included in resource for future use.
In this lecture you will learn about the internal and external customers. You will appreciate the need to focus on both internal and external customers. Further will be able to identify internal and external customers for your organization.
Difficulty Level: Low
In this lecture you will learn the importance of Voice of Customers and how it can be used to drive business results and customer satisfaction.
Difficulty Level: Low
In this lecture, you will be learn about various VOC capturing methods. At the end of the lecture, you will be able to select an appropriate method for a given scenario in your organization.
Difficulty Level: Medium
In this lecture, you will learn step by step procedure to plan, execute and analyze VOC and apply it in a given scenario.
Difficulty Level: Medium
In this lecture, you will appreciate how affinity diagram is useful a given scenario. You will be able to ideate other scenarios where you can apply this tool.
Difficulty Level : Medium
In this lecture you will learn about Affinity Diagram and how it is used to organize the results of VOC. At the end of the lecture you will be able to construct an affinity diagram for organize any qualitative data such as VOC.
Difficulty Level: Medium
In this lecture, you will understand Kano Model and how it can help you in focusing on most important customer needs rather than addressing several needs at the same time. At the end of this lecture, you will be able to identify and classify customer needs into 3 different types of customer requirements as defined by Kano.
Difficulty Level: Medium
In this lecture you will learn about different types of C-Sat (Customer satisfaction) measurement methods and Net Promoter Score. You will appreciate what methods are relevant in different scenarios and select an appropriate method.
Difficulty Level: High
In this lecture, you will learn about the various elements of Six Sigma project charter.
Difficulty Level: Low
In this lecture, you will learn about how to construct few important elements of project charter. At the end this lecture, you will be able to create a project charter for a given Six Sigma Project.
Difficulty Level: Medium
In this lecture, you will learn about how to construct few important elements of project charter. At the end this lecture, you will be able to create a project charter for a given Six Sigma Project.
Difficulty Level: Medium
In this lecture, you will learn about how to construct few important elements of project charter. At the end this lecture, you will be able to create a project charter for a given Six Sigma Project.
Difficulty Level: Medium
In this lecture, you will learn how to assign various roles to participating members of any Project or Business Process using RACI Matrix.
Difficulty Level: Medium
In this lecture, you will learn how to identify and engage with key stakeholders to increase engagement and drive change using Stakeholder analysis tool.
Difficulty : Medium
In this lecture you understand the importance of In-frame/Out-frame tool and how to use in various scenarios, not restricted to project charters. At the end of this lecture, you will be able to use this tool to create and define scope for any relevant scenario.
Difficulty Level: Medium
In this lecture you will learn about some important best practices for successfully running your Six Sigma Project.
Difficulty Level: Medium
In this non-audio lecture, you will be able to appreciate that broadly there are 3 different ways in which process can be mapped.
Difficulty Level: Low
In this lecture, you will understand SIPOC, a business process mapping tool. At the end of the lecture you will be able to construct a SIPOC for a business process.
Difficulty Level : Medium
In this lecture, you will learn about Process Flow Diagram. At the end of the lecture you will be able to construct a process flow chart for any process.
Difficulty Level : Low
In this lecture, you will be able to appreciate how Deployment Flow Charts can come handy to solve business problems.
Difficulty Level : Low
In this lecture, you will learn about Deployment Flow Chart. At the
end of the lecture you will be able to construct a deployment chart
for any process.
Difficulty Level : Medium
In this lecture, you will learn about the benefits of deployment flow charts. You will be able to appreciate its benefits and thus derive the best out of it when you use it.
Downloadable takeaways for this section is included in resource for future use.
Difficulty Level: Medium
In this lecture, you will learn about how an important principle of six sigma that runs through the six sigma way of thinking and executing projects.
Difficulty Level = Low
In this lecture, you will be able to appreciate how cause and effect diagram comes handy in a given scenario. It will help you to ideate on how you can use Cause & Effect Diagram.
Difficulty Level : Low
In this lecture, you will understand about Cause & Effect Diagram and appreciate how it can be useful to you.
1) Cause and Effect Template is included in resources Fish Bone Diagram.xls
Difficulty: Low
In this lecture, you will learn the step by step procedure to construct cause and effect diagram. At the end of this lecture you will be able to create one for your scenario.
Difficulty Level : Medium
In this lecture, you will understand the role of shortlisting causes for addressing a problem. At the end of the lecture you will be able to create a cause and effect matrix for your scenario.
Difficulty Level: Medium
1) Cause and Effect Matrix Template is included in resource
2) ClearCalls Case study Partially completed Cause and effect matrix is provided as input in resource Cause and Effect Matrix input.xls
3) Solution key to Clear Calls Cause and Effect matrix is included in resource Cause and Effect Matrix Case Study Output.xls
In this lecture, you will understand what is 5 why technique and its relevance to Six Sigma problem solving. At the end the lecture, you will learn to apply 5 why technique to your project.
Downloadable Section Take-away included in resource for future use.
Difficulty Level : Low
In this lecture, you will learn about the elements of a measurement system and how each of them impact the data you are to collect.
Difficulty Level : Medium
In this lecture, you will learn about accuracy and resolution. At the end of lecture, you will be able to assess the accuracy and resolution of a gage.
Difficulty Level : Medium
In this lecture, you will learn about precision. At the end of lecture, you will be able to differentiate between accuracy and precision.
Difficulty Level : High
In this lecture, you will learn about discrete Gage R&R. At the end of lecture, you will be able to assess the Gage R&R of discrete gages and qualify them for further usage.
Difficulty Level : High
In this lecture, you will learn about different types of data and will be able to associate what type of data is being used in a given scenario.
Difficulty Level : Medium
In this lecture, you will learn about different types of measurement scales and will be able to associate what type of measurement scale is being used in a given scenario.
Difficulty Level : Medium
In this lecture, you will be learn about the significance of data collection in improvement projects. At the end of the lecture, you will be able to get a good perspective how how to go about collecting data for a given project or scenario.
Difficulty Level : Medium
In this lecture, you will be learn to plan for data collection. At the end of the lecture, you will be able to complete formal data collection plan, step-by-step.
1) Data Collection Plan Template is included in the resource
Difficulty Level : Medium
In this lecture, you will learn to format in which data has to be collected so that meaningful analysis and inference can be drawn from it.
Difficulty Level : Low
In this lecture, you will learn about the need for sampling and broadly the various methods of sampling. At the end of the lecture you will be able to decide between population and process sampling, which method is to adopted in a given scenario.
1) A simple document on Sampling Bias is included in resource whatissamplingbias.pdf your reference and further reading.
Difficulty Level : Low
In this lecture, you will understand population sampling in detail. You will also learn about various methods of population sampling and how to choose an appropriate population sampling method for a given scenario.
Difficulity Level : Medium
Difficulity Level : Medium
In this lecture, you will understand factors influencing the sample size, in general and particularly discrete data and formula for computation of sample size. At the end of this lecture, you can compute the sample size for discrete data.
Sample Size Calculator with instructions is available in resource samplesizecalculator.zip for activity & future use
Difficulty Level : High
In this lecture, you will understand factors influencing the continuous sample size and formula for computation of sample size. At the end of this lecture, you can compute the sample size for continuous data.
Difficulty Level : High
LEAN SIX SIGMA GREEN BELT CERTIFICATION
A Comprehensive Course for Becoming a Certified GREEN BELT
This "Lean Six Sigma Green Belt Online CPD Course" is accredited by The CPD Group (UK) and offers 20 CPDs on completion without any extra fee.
Note: Students who complete this course are offered the opportunity to apply for an optional Lean Six Sigma Green Belt Certification Exam, free of charge. This exam is administered by CBMG. Passing this exam enables you to earn an industry accredited Lean Six Sigma Green Belt Certification. This external exam is both optional and free.
WHY IS THIS ONE OF THE MOST COMPREHENSIVE LEAN SIX SIGMA COURSES IN UDEMY:
Includes 178 Lectures With 16 Hours Content Covering Lean Six Sigma Body Of Knowledge
108 Resources To Download
Detailed “How to” Lectures on Minitab with required data files to practice along with instructor.
Live Case Study based approach - This is the first course in this platform with Live Case Study for Green Belt Course to understand how a Six Sigma project is executed step-by-step.
20+ Offline Hands-on Activities for Tools & Techniques with Solutions thus you learn by doing, one step at a time.
20 Free Proprietary Excel Templates included in this course for your future use at free of cost.
Downloadable Take-aways - Crisp downloadable takeaways for each section is included for your reference
Practice Test Paper – 200 Simple Questions for preparing for certification exams included
Quiz - 90 multiple choice questions included in 18 sections to test your knowledge.
Practice questions -19 Crossword puzzle questions on various six sigma topics included
Difficulty Level - Lectures in this course have been grouped as 'Low', 'Medium' and 'High' on difficulty level, thus enabling you to pay more attention & revise difficult lectures.
Business Examples Application Knowledge – Content is designed with application examples.
Step-by-Step Instructions - For all tools, step-by-step instructions is included in tools for future use.
Built-in DMAIC Structure - For ease, this entire course is structured under 5 different phases of Six Sigma - DMAIC.
This Course will help you to prepare and succeed at all Global Body Certification Exams. Here's why:
Latest student testimonials:
David Marshall - " I wanted to update this rating I already gave the course a five but I wanted to give it extra props for helping me pass the CSSGB exam today. I accidentally left one of my 2 notebooks at home when I took the exam so my only open book materials were the notes I took from this class and other than the in-depth DFSS questions it definitely helped me pass. Along with the applicability of the material to my job and daily activities the course was definitely worth the time and investment. Great course, great value!"
Naveen Kumar - "I just passed my CGB Green Belt exam and I couldn't have done it without the help of this course. I do not have a statistical background and yet, this course was immensely helpful to understand the basic concepts of Lean Six Sigma. Neil did a great job here. Appreciate it!"
Kimi - "First of All, I passed the certified Green Belt exam several days ago. Here is a big appreciation to the Instructor. Regarding the course for passing the exam, it is a nice introduction to the Six Sigma in general. It gives you lots of concepts during the courses in a very understandable way.
Joe Lance -"The course was very thorough. It was detailed, and challenging. The Instructor was very knowledgeable and professional. The supporting material was good, and I learned a lot. I will recommend this course to my friends, and I will return for Black Belt certification after I have time to incorporate the skills I learned in this course."
Shashi Kumar Surthy - "Really good course and it gave me more confidence on how to apply tools to different project in an organization. I would recommendation this course to everyone who is looking to build their career in IT."
Jeffrey-Peter Hauck - 'This is a very comprehensive and informative course. Neil is very knowledgeable and is the perfect guide to take you through all sections toward your Lean Six Sigma Green Belt certification!"
Robert Heath Chambless - 'I can understand the speaker and the speaker is very thorough in his opening explanation of Six Sigma. It mirrors some of the best books so they can be used as a reference. It is worth the money. I am more than satisfied with this course."
Emil Wisekal - "This course presents a clear path to application of the Six Sigma tools. I like the format and the pace."
Tyler Vargha - "I am learning so much from this course and enjoy the examples that are used."
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Lean Six Sigma Certification is undoubtedly in demand. An average Lean Six Sigma Green Belt gets a pay check of $82,000 PA as per job portals such as indeed com. Google it and check out for yourself. So, your investment in this Course is more than just worth it!
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List of Lean Six Sigma Tools Covered
1: Introduction to Six Sigma I
Six Sigma & its Goals
Six Sigma as a Performance Measure, Problem Solving Tool, & Management Philosophy
Problem Solving Tools Used in Six Sigma & its Evolution
Variation and Significance
Critical-To-Quality Measures & Specification Limits
Definition & Understanding of Defects & Defect Opportunities
Source of Defects – Variation & Off-Centered
2: Introduction to Six Sigma II
Sigma Scores and Percentages
Defectives per Million & Defects per Million Opportunities
Relationship between Sigma Scores and DPMO and Percentages
Lean, Goals of Lean & Lean Six Sigma
Six Sigma Problem Solving Methodologies
Six Sigma Tool Kit & Business Process Management Model
3: Six Sigma Problem Solving
Business Problem and Six Sigma Project & its Sources
Generic Model & Approach to Business Problem Solving
Logic and Intuition, Just do It, DMAIC, & DFSS – IDOV
Selecting the Right Problem Solving Method
Need & Criteria for Project Selection
Project Selection tools - Pareto Diagram, & Project Selection Matrix
DMAIC Project Roadmap & Characteristics of Problem Solving
Project Tools, Tollgate Review & Project Durations
DFSS Project Roadmap
4: Six Sigma Roles & Responsibilities
Roles & Responsibilities
Yellow, Green, Black, & Master Black Belt
Champion / Process Owner & Deployment Champion
Certification Criteria to be a Yellow Belt, Green Belt, Black Belt & Master Black Belt
Career Chances: Six Sigma Professionals
Types of Certification & ASQ/IASSC Certification Criteria
5: Listening to Customer
Customer – Internal & External
Voice of Customer (VOC) & Need for Voice of Customer
Verbatim & Verbatim to Requirements
Gather VOCs – Direct & Indirect Method
Methods of Gathering VOC & Analyze VOC
Definition & Procedure for Affinity Diagram
Customer Priorities & Kano Model
Customer Requirements – Must-Be’s, Delighters, One Dimensional
Quality Function Deployment
6: Define - Completing a Project Charter
Definition & Elements of Project Charter
Business Case & Problem Statement
Measure of Success of a Project
Primary and Secondary Metrics
Goal Statement
Team Members & Roles
Project Benefits, Translation Plan, & Project Duration Guidelines
Project Kick-off & Weekly Meetings
Need for Project Scoping, Project Scoping & Tools
Procedure to use In Frame / Out Frame
7: Define - Process Mapping Tools
Process Mapping Tools, its Purpose, & Types
Definition & Purpose of SIPOC, Cross-Functional Process Maps, Process Flowchart, Standard Operating Procedure
Procedure of SIPOC & Cross-Functional Process Map
Process States - As-is, Should-be & To-be
Value to customer & Definition & Purpose of Process Value Analysis
Value Added, Non Value Added & Value Enabling Activities
Important Terms & Procedure of Process Value Analysis
8: Measure - Cause & Effect Relationships
Definition of Cause & Effect
Types of Causes – Possible, Potential, & Root Causes
Cause & Effect Diagram
Structure, Purpose, Benefits & Procedure of Cause & Effect Diagram
Definition & Procedure for Performing 5 Why
Definition & Procedure to Construct a Cause & Effect Matrix
Definition of Root Cause Analysis
Definition & Procedure for Practical RCA
Definition of Graphical RCA
Definition of Analytical RCA
9: Measurement System Analysis
Accuracy, Resolution, Bias
Stability, Linearity
Precision, Repeatability and Reproducibility
Discrete GRR
10: Measure - Data Types
Data Collection Roadmap
Types of Data - Attribute, Variable & Locational Data
Comparison & Conversion between Variable & Attribute Data
Types of Measurement Scales – Nominal, Ordinal, Interval, & Ratio Scale
11: Measure - Data Sampling
Definition, Need & Applications of Data Sampling
Sampling Strategy & Approach for Sampling Plan
Population & Process Sampling
Sample Size Computation & Need
Computing Discrete & Continuous Data Sample Size
12: Measure - Data Collection
Data Collection Roadmap
Data Collection Plan, Template
Data Collection Methods
13: Measure - Intro to Business Statistics
Definition of Probability Distribution, Types, & Importance
Measures of Central Tendency - Mean, Median, Mode
Relationship between Mean Median & Mode & Types of Distributions
Measures of Dispersion - Range, Span, Variance, Standard Deviation
Types of Descriptive Statistics - Graphical, Numerical
Definition, Application & Properties of a Normal Distribution & Outlier
Confidence Limits, Confidence Level & Confidence Intervals
Definition of Central Limit Theorem & its Application
14: Measure - Graphical Methods
Definition, Interpretation, & Procedure of Histogram
When to use a Graphical Summary
Definition, Interpretation, & Procedure of Box Plot
Skewness & Kurtosis
Normality Test & its Procedure
Definition of Stem-and-Leaf Plot, Run Charts, Scatter Plots
Run Chart Patterns & Interpretation with Run table
Interpretation of Scatter Plots - Direction, Shape, & Strength of Relationship
15: Measure - Assessing Capability & Performance
Measures of Current Performance
Process Capability, Process Capability Study & Indices
Traditional Measures - Cp & Cpk & their Acceptable Limits
Sigma Capability, Computation of Sigma Scores & Z Tables
Traditional Measures & Sigma Capability
Impact of time of Process Capability
Long Term Vs Short Term & Long Term Indices
Relationship between Long & Short Term & Cpm
16: Analyze - Theory of Hypothesis Testing
Hypothesis - Introduction
Need for Statistical Significance & Statistical Inference
Hypothesis Testing, Applications & Basics
Hypothesis Statements - Null & Alternative Hypothesis
Significance Levels, & Alpha Values
Tests of Significance - Statistical & Practical Significance
Test Statistic & P Value & Its Interpretation
Errors in Hypothesis Testing & Types of Errors
17: Analyze - Performing Hypothesis Test
Hypothesis Tests for Means, Variance, Proportions
Selection of Hypothesis Tests & Criteria for Selection
Z-Test, Z-statistic, & Assumptions
t-Test, t-Statistic, 1-t Test & 2-t Test, & Assumptions
Paired Data - Paired t-Test, Preparation & Procedure
ANOVA & F-test, Assumptions, Preparation & Procedure
Chi-square Test & Statistic, Assumptions, Preparation & Procedure
Proportions Test - 1-p Test & 2-p Test, Assumptions, Preparation & Procedure
18: Analyze - Correlation & Regression
Correlation, Regression, Scatter Plots, & Correlation Coefficient
Procedure of Simple Linear Correlation & Interpretation of Scatter Plots
Application of Regression & its Types
Regression Line of Fit, Regression Equation, & its Statistical Significance
R-SQ Value & Procedure of Simple Regression
Prioritization of Causes, & Pareto Principle
Definition & Procedure for Pareto Chart
Definition & Procedure of Control-Impact Matrix
19: Improve - Lean Management Systems
Definition, Origin, Principles & Goals of Lean
Value, Value Stream, Concept of Muda (Waste) & Categories of Waste
7 Types of Wastes, How to Identify them, & Waste Identification Template
Value Stream Mapping (VSM), Symbols, Benefits & Procedure
Push System, Pull System, Single Piece Flow, 5S, Kaizen, SMED, Poka-Yoke
Types of Poka-Yoke - Shut Down, Prevention, Warning, Instructions
Heijunka & Visual Control
20: Improve - Generating & Screening Solutions
Approach to Solution Generation, Definition, & Types of Lateral Thinking
Edward De Bono, Definition & Concept of Random Stimulus
Brainstorming – Unstructured, & Structured Brainstorming
Brainstorming Principles & Types
Solution Screening Techniques, Need, Approach, & Filtering Techniques
Definition of N/3 Voting & Procedure
Definition of Pay Off Matrix & Procedure
Definition of Criteria Based Matrix (CBM) & Procedure
Definition of Pugh Matrix & Procedure
21: Improve - Failure Mode Effects Analysis
Definition & Elements of Process Risk
Managing Six Sigma Process Risks
Tools Used in Risk Management, Definition & Approach to FMEA
Definition of Failure Modes, Effects, Cause, Current Controls
Prioritizing Risks, Definition of Risk Priority Number & Calculation
Definition of Severity & Severity Rating Scale
Definition of Occurrence & Occurrence Rating Scale
Definition of Detection & Detection Rating Scale
Risk Mitigation Strategies & Application of FMEA
Definition of DFMEA
22: Control - Control Plan
Process Control, Role of Process Control in 6 sigma projects & in Control Phase
Process Control Plan, Control Parameters, Method of Control
Reaction Plan & Procedure
Statistical Process Control (SPC), History, & its Application
Definition, Purpose, Selection & Interpretation of Control Charts
Control Limits, Normal Distribution, Specification Limits
Stability Tests & Guidelines for Stability Tests
Solutions Implementation & Statistical Validation of Improvements
Post-Improvement Capability Analysis, Project Documentation & Benefits
Project Closure & Translation Plan