Lean Six Sigma Black Belt for Service Industry Professionals

Name: Lean Six Sigma Black Belt for Service Industry Professionals
Rating: 4.4 (455 reviews)

Black Belt course exclusively designed for professionals who work in service industries (any non-manufacturing industry)

Created byKoundinya Nemana (Edushore)

Last updated 7/2021

English

What you'll learn

Simplified explanations of all the concepts of Lean Six Sigma Black Belt with practical examples and exercises designed exclusively for service industry.
Multiple exercises (with key) for each module with detailed instructions. All you need is MS Excel for these exercises and you can download these files.
A real case study of how a Lean Six Sigma Black Belt project is driven to improve a service industry process.
Key concepts, various tools and techniques of Lean Six Sigma Black Belt and their benefits
How to gather and translate the voice of stakeholders into improvement needs with Lean Six Sigma Black Belt
How to identify and precisely define problem and goals of an improvement area with Lean Six Sigma Black Belt
Different types of data, data collection mechanisms, and data analysis techniques with Lean Six Sigma Black Belt
How to measure the performance of a process for different types of data with Lean Six Sigma Black Belt
How to represent data graphically and how to apply statistical analysis techniques with Lean Six Sigma Black Belt
Discrete and continuous probability distributions with Lean Six Sigma Black Belt
Advanced statistical techniques such as: estimation, hypothesis testing, etc. with Lean Six Sigma Black Belt
How to do 360 degree Root Cause Analysis on a problem to find out all the root causes with Lean Six Sigma Black Belt
How to analyze inputs from people using different brainstorming techniques with Lean Six Sigma Black Belt
How to integrate the Lean techniques into DMAIC methodology of Lean Six Sigma Black Belt
How to integrate various creative thinking techniques into Lean Six Sigma Black Belt
How to monitor the post-improvement performance of a process with Lean Six Sigma Black Belt
How to ensure long-lasting solutions using a structured problem solving approach with Lean Six Sigma Black Belt

Course content

1 section • 34 lectures • 11h 4m total length

Course Overview8:02
Introduction15:27
Explore the foundations of lean six sigma, including six sigma flavors, the lean and six sigma integration, and the define–measure–analyze–improve–control toolkit, with service industry applications.
Introduction Part 216:40
Define24:40
Define Part 219:32
Measure12:36
Measure Part 227:53
Measure Part 323:49
Measure Part 416:38
Measure Part 516:35
Measure Part 626:03
Measure Part 723:52
Measure Part 810:16
Analyze14:10
Analyze Part 217:00
Analyze Part 328:18
Analyze Part 417:48
Analyze Part 535:26
Analyze Part 626:41
Analyze Part 737:58
Analyze Part 841:50
Analyze Part 932:48
Analyze Part 1014:58
Analyze Part 1114:52
Analyze Part 1216:28
Improve23:22
Improve Part 211:47
Improve Part 310:18
Improve Part 423:11
Improve Part 514:51
Control17:22
In the control phase, verify post-improvement results, measure performance, and institutionalize gains using statistical process control and charting methods (X-bar, R, S, I, MR; P, C, U charts).
Control Part 28:28
Case Study10:14
Conclusion4:09

Requirements

Anybody can take this Lean Six Sigma Black Belt course. All you need is a computer or mobile device to begin.

Description

Lean Six Sigma Certification is undoubtedly in demand. Your investment in this Course is worth more than you can imagine!

WHAT THIS COURSE CONTAINS

This course consists of thirty-three (33) videos that are part of 8 modules namely: Introduction, Define, Measure, Analyze, Improve, Control, Case Study, and Conclusion.

Each module comes with excellent audio-visual demonstrations with high quality professional narrations. All the concepts are explained with easy to understand practical examples. Additionally, there are 63 templates, exercises, and course materials provided to you to make you quickly gain the expertise and confidence on the concepts. You can download all these course materials, templates, and the exercises.

You can use the concepts that are covered in this course at your work to improve the processes. The techniques will be useful to optimize the operations of any department. You will be able to analyze an operational problem in a very structured way. Your ability to solve a problem will be greatly improved. And you will be able to generate unconventional ideas to resolve challenges and issues that you face at work. You can even apply only part of the techniques covered in this course and still can solve some of the process issues in your workplace. Also, the knowledge of this course helps you improve your reputation at work place.

Who this course is for:

Any working professional or student
Business students
Engineers
Medical administrators
Plant managers
MBAs
Operations managers
Marketing professionals
IT professionals
Quality Auditors & General Auditors
Military and defense
Quality Managers
(Aspiring) general managers
(Aspiring) managers who want to increase their employability
Business Managers who want to understand what numbers are telling
Supervisors, Managers and professionals who want to implement Six Sigma process within an organization.
Professionals from industries such as Information Technology, Banking & Financial Services, Manufacturing, Healthcare, Retail Distribution, & Education
Functional experts from Operations, Quality, Business Excellence, Customer Service, Finance, Engineering, Sales Operations & HR
Final year MBA/Engineering students who wish to differentiate themselves in Job Market
Directors, quality managers and supervisors who are interested in leadership opportunities.
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