Lean & Quality Management, Six Sigma, Continuous Improvement
What you'll learn
- Lean & Quality Management, Six Sigma, Continuous Improvement
- Introduction to Quality Management
- Quality Planning
- Quality Assurance
- Quality Control
- Continuous Improvement Methodologies
- Data-Driven Decision Making
- Creating a Culture of Quality
Requirements
- For a better learning experience, we suggest you to use a laptop / mobile phone / pen and paper for taking notes, highlighting important points, and making summaries to reinforce your learning.
Description
Welcome to Program: Lean & Quality Management, Six Sigma, Continuous Improvement by MTF Institute
Course provided by MTF Institute of Management, Technology and Finance
MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.
MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.
MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.
MTF is present in 215 countries and has been chosen by more than 679 000 students.
Course Author:
Dr. Alex Amoroso is a seasoned professional with a rich background in academia and industry, specializing in research methodologies, strategy formulation, and product development. With a Doctorate Degree from the School of Social Sciences and Politics in Lisbon, Portugal, where she was awarded distinction and honour for her exemplary research, Alex Amoroso brings a wealth of knowledge and expertise to the table.
In addition to her doctoral studies, Ms. Amoroso has served as an invited teacher, delivering courses on to wide range of students from undergraduate level to business students of professional and executives courses. Currently, at EIMT in Zurich, Switzerland, she lectures for doctoral students, offering advanced instruction in research design and methodologies, and in MTF Institute Ms. Amoroso is leading Product Development academical domain.
In synergy between academical and business experience, Ms. Amoroso achieved high results in business career, leading R&D activities, product development, strategic development, market analysis activities in wide range of companies. She implemented the best market practices in industries from Banking and Finance, to PropTech, Consulting and Research, and Innovative Startups.
Alex Amoroso's extensive scientific production includes numerous published articles in reputable journals, as well as oral presentations and posters at international conferences. Her research findings have been presented at esteemed institutions such as the School of Political and Social Sciences and the Stressed Out Conference at UCL, among others.
With a passion for interdisciplinary collaboration and a commitment to driving positive change, Alex Amoroso is dedicated to empowering learners and professionals for usage of cutting edge methodologies for achieving of excellence in global business world.
Lean Management
What it is: A management philosophy focused on maximizing customer value while minimizing waste. It emphasizes streamlining processes, eliminating non-value-added activities, and continuous improvement.
Key Principles:
Identify and eliminate waste (overproduction, waiting, transportation, defects, etc.)
Optimize processes for flow and efficiency
Empower employees to identify and solve problems
Create a culture of continuous improvement
Quality Management
What it is: A systematic approach to ensuring that products or services consistently meet or exceed customer expectations. It involves setting quality standards, measuring performance, and taking corrective action to improve quality.
Key Principles:
Customer focus
Continuous improvement
Process-centered approach
Data-driven decision making
Employee involvement
Six Sigma
What it is: A data-driven methodology focused on reducing defects and variation in processes. It aims to achieve near-perfect quality by identifying and eliminating the root causes of defects.
Key Principles:
Define the problem and customer requirements
Measure the current process performance
Analyze the data to identify root causes of defects
Improve the process by implementing solutions
Control the improved process to ensure sustained performance
Continuous Improvement
What it is: An ongoing effort to improve products, services, or processes. It involves constantly seeking ways to do things better, faster, and more efficiently.
Key Principles:
Small, incremental changes
Focus on customer needs
Employee involvement
Data-driven decision making
Importance for Companies
Developing these skills is crucial for companies because they lead to:
Increased efficiency and productivity: By eliminating waste and streamlining processes, companies can produce more output with fewer resources.
Improved quality: By focusing on quality management and defect reduction, companies can deliver better products and services that meet customer expectations.
Reduced costs: By improving efficiency and quality, companies can reduce waste, rework, and customer complaints, leading to lower costs.
Increased customer satisfaction: By delivering high-quality products and services that meet customer needs, companies can increase customer satisfaction and loyalty.
Enhanced competitiveness: By continuously improving their processes and products, companies can stay ahead of the competition and thrive in the market.
Importance for Careers of Managers and Experts
Developing these skills is also essential for the careers of managers and experts because they:
Increase employability: Companies are always looking for individuals with expertise in lean management, quality management, Six Sigma, and continuous improvement.
Enhance problem-solving skills: These methodologies provide a structured approach to problem-solving, enabling managers and experts to identify and address issues effectively.
Improve leadership abilities: By leading continuous improvement initiatives, managers and experts can develop their leadership skills and demonstrate their ability to drive positive change.
Boost career advancement opportunities: These skills are highly valued by employers and can lead to promotions and other career advancement opportunities.
Developing skills in lean management, quality management, Six Sigma, and continuous improvement is crucial for both companies and the careers of managers and experts. These methodologies provide a powerful toolkit for improving efficiency, quality, and customer satisfaction, leading to increased competitiveness and career success.
Who this course is for:
- No special requirements. A course for anyone who wants to build career in Project Management, Lean & Quality Management, Six Sigma, Continuous Improvement
- Lean Management What it is: A management philosophy focused on maximizing customer value while minimizing waste. It emphasizes streamlining processes, eliminating non-value-added activities, and continuous improvement. Key Principles: Identify and eliminate waste (overproduction, waiting, transportation, defects, etc.) Optimize processes for flow and efficiency Empower employees to identify and solve problems Create a culture of continuous improvement
- Quality Management What it is: A systematic approach to ensuring that products or services consistently meet or exceed customer expectations. It involves setting quality standards, measuring performance, and taking corrective action to improve quality. Key Principles: Customer focus Continuous improvement Process-centered approach Data-driven decision making Employee involvement
- Six Sigma What it is: A data-driven methodology focused on reducing defects and variation in processes. It aims to achieve near-perfect quality by identifying and eliminating the root causes of defects. Key Principles: Define the problem and customer requirements Measure the current process performance Analyze the data to identify root causes of defects Improve the process by implementing solutions Control the improved process to ensure sustained performance
- Continuous Improvement What it is: An ongoing effort to improve products, services, or processes. It involves constantly seeking ways to do things better, faster, and more efficiently. Key Principles: Small, incremental changes Focus on customer needs Employee involvement Data-driven decision making
- Importance for Companies Developing these skills is crucial for companies because they lead to: Increased efficiency and productivity: By eliminating waste and streamlining processes, companies can produce more output with fewer resources. Improved quality: By focusing on quality management and defect reduction, companies can deliver better products and services that meet customer expectations. Reduced costs: By improving efficiency and quality, companies can reduce waste, rework, and customer complaints, leading to lower costs. Increased customer satisfaction: By delivering high-quality products and services that meet customer needs, companies can increase customer satisfaction and loyalty. Enhanced competitiveness: By continuously improving their processes and products, companies can stay ahead of the competition and thrive in the market.
- Importance for Careers of Managers and Experts Developing these skills is also essential for the careers of managers and experts because they: Increase employability: Companies are always looking for individuals with expertise in lean management, quality management, Six Sigma, and continuous improvement. Enhance problem-solving skills: These methodologies provide a structured approach to problem-solving, enabling managers and experts to identify and address issues effectively. Improve leadership abilities: By leading continuous improvement initiatives, managers and experts can develop their leadership skills and demonstrate their ability to drive positive change. Boost career advancement opportunities: These skills are highly valued by employers and can lead to promotions and other career advancement opportunities.
Instructor
- 4.4 Instructor Rating
- 78,315 Reviews
- 822,452 Students
- 267 Courses
MTF Institute of Management, Technology & Finance
MTF is the global educational and research institute with HQ at Lisbon, Portugal, focused on business & professional hybrid (on-campus and online) education at areas: Business & Administration, Science & Technology, Banking & Finance.
MTF R&D center focused on research activities at areas: Artificial Intelligence, Machine Learning, Data Science, Big Data, WEB3, Blockchain, Cryptocurrency & Digital Assets, Metaverses, Digital Transformation, Fintech, Electronic Commerce, Internet of Things.
MTF is the official partner of: IBM, Intel, Microsoft, member of the Portuguese Chamber of Commerce and Industry.
MTF is present in 216 countries and has been chosen by more than 710 000 students.
The Institute of Management, Technology and Finance (MTF), an organisation dedicated to providing practical and cutting-edge education in the fields of business, technology, and finance. Our institute has a history that began in 2021 as The Retail Banking School, focused on addressing the practical and modern challenges of the retail banking industry, finance, and fintech. However, recognizing the evolving needs of the business world, we underwent a transformative redevelopment in 2023, becoming the Institute of Management, Technology and Finance. This redevelopment enabled us to expand our focus and cater to the growing demand for expertise in IT, technology areas, business, and entrepreneurship.
Our Motto: Scientia et Pratique. At MTF, we pride ourselves on our strong commitment to practical business knowledge. We understand that success in the modern professional landscape requires not only theoretical understanding but also the ability to apply that knowledge in real-world scenarios. Our curriculum is designed to empower our students with the necessary skills, tools, and mindset to excel in their chosen fields. Through hands-on projects, case studies, and experiential learning, we ensure that our students gain the practical expertise needed to thrive in today's dynamic business environment.
We believe in fostering the growth and development of our students on multiple levels. Beyond imparting technical knowledge, we place great emphasis on nurturing a growth mindset, enabling our students to embrace challenges, adapt to changes, and continuously evolve in their careers. We support the development of our students' skillset by providing access to state-of-the-art resources, cutting-edge technologies, and industry-relevant tools. By doing so, we prepare our students to become agile professionals capable of navigating the complexities of the business world.
At MTF, our mission is to provide valuable knowledge that supports the building of successful careers and businesses. We are dedicated to equipping our students with the skills, insights, and practical know-how they need to make a positive impact in their professional endeavors. We strive to foster a learning environment that promotes innovation, creativity, and ethical decision-making. Our values revolve around excellence, integrity, collaboration, and a student-centric approach. We are committed to empowering our students to become industry leaders and change-makers.
We understand that learning is a lifelong journey, and we recognize the importance of continuous professional development. The business landscape is ever-evolving, and staying ahead requires a commitment to learning and staying updated with the latest trends and advancements. As an institute, we are dedicated to being a provider of valuable knowledge and skills that can help professionals thrive in their respective industries. Through our rigorous curriculum, ongoing research, and partnerships with industry leaders, we strive to ensure that our students receive the highest quality education that prepares them for the challenges and opportunities of the future.
Join us at the Institute of Management, Technology and Finance and embark on a transformative educational journey. Discover your potential, unlock new opportunities, and become a catalyst for change in the dynamic world of business, technology, and finance.
MTF in numbers:
> 4 000 000 students of all programs
> 710 000 unique students
digital presence at 216 countries
our students speak at English & 68 other languages