Lean Mapping for Law Firms
What you'll learn
- Identify the essential Lean concepts of value and waste
- Define the DMAIC approach to process improvement
- Examine the most powerful tool in your process improvement toolkit: mapping — process grids (SIPOC), high level value stream maps and details process maps
- Determine when and how to use a process map
- Explain how you prepare for a mapping project
- Identify who should participate
- Describe what benefits you can expect
- Learners should be employed or have an interest in employment in legal management. No prerequisites are required.
Are you under growing pressure to do more, faster for your firm? Do you want to lead initiatives that will improve the productivity and efficiency of your business and administrative teams, and increase your firm’s profitability and competitiveness? If yes, you’re not alone. Increasingly, attorneys and legal administrators are turning to Lean and other proven business improvement methodologies to better manage workflow and deliver greater value to both internal and external clients. You can develop more productive, efficient, and effective practices without having to spend more hours at the office. This course will introduce you to process improvement in the legal industry and provide tools you can use immediately to improve the business and administrative processes that support a thriving, profitable and competitive law practice. In part two, you will learn to map the process and use it to identify improvement opportunities.
Karen Dunn Skinner is Senior Attorney and Lean Practice Management Advisor. She is a Lean Six Sigma Black Belt with more than 18 years of international experience in corporate-commercial, regulatory, and education law. She is co-founder and principal at Gimbal Canada Inc., specialists in Lean practice management and continuous improvement in law firms, in-house legal departments and public sector institutions. She teaches, speaks, and writes regularly on the application of Lean in the legal profession, and facilitates projects that improve the practice and the business of law.
David Skinner is a senior attorney, Lean practice management advisor, and senior management executive with more than 20 years of experience in the legal, venture capital, and biotechnology industries. He is co-founder and principal at Gimbal Canada Inc. A certified Lean Six Sigma expert, he is also a speaker, university and CLE lecturer, and process improvement facilitator who applies Lean to the practice and the business of law.
Who this course is for:
- Learners should be legal management professionals or others working at law offices
ALA is the premier professional association connecting leaders and managers within the legal industry. We provide extensive professional development, collaborative peer communities, strategic operational solutions, and business partner connections empowering our members to lead the business of law. ALA was founded in 1971 to provide support to professionals involved in the management of law firms, corporate legal departments and government legal agencies.
Karen Dunn Skinner and David Skinner believe every lawyer deserves a successful practice and the time to enjoy that success. To that end, they help lawyers and legal professionals build more efficient, productive, and profitable practices.
They’re the co-founders of Gimbal Lean Practice Management Advisors and lawyers with over 20 years’ experience each in Canada and Europe. Together, they’re the exclusive Global Advisors on Legal Process Improvement to the International Institute of Legal Project Management. Karen sits on the IILPM’s Global Advisory Council, and David is a certified Business Made Simple coach.
Karen and David are industry leaders in the application of Lean to the legal profession. They write and speak regularly, facilitate legal process improvement projects across North America, and have taught Gimbal’s proven LeanLegal® approach to thousands of legal professionals around the world.
They combine their deep understanding of the legal industry with their training in Lean Six Sigma to provide practical solutions to the competitive and budgetary pressures on practitioners and clients alike.
Karen and David live in Montreal and spend winter weekends skiing at Mont Tremblant (where David is a Ski Patroller) and summer holidays paddling and kiting in the waters around Montreal and, when they can travel, on the Outer Banks of North Carolina.