Certified Lean Management:The Basics and Beyond | Accredited

Name: Certified Lean Management:The Basics and Beyond | Accredited
Rating: 4.6 (246 reviews)

Apply Lean Management Principles | Simple and Practical Course + Certificate + Get 2.5 Official PMI PDUs and SHRM PDCs

Created bySandeep Kumar Quality Gurus Inc.

Last updated 8/2024

English

What you'll learn

Master a simplified and practical approach to improve non-manufacturing processes, enhancing efficiency in various business environments.
Understand the critical difference between value-added and non-value-added activities, focusing on customer satisfaction and process efficiency.
Identify and eliminate the eight types of wastes in both manufacturing and non-manufacturing (service industry) environments.
Improve existing processes using the ACES approach (Automate, Consolidate, Eliminate, or Simplify) for streamlined operations.
Gain a comprehensive understanding of what Lean is and what it is not, debunking common misconceptions.
Develop a deeper understanding of the five basic Lean principles and how to apply them to non-manufacturing processes.
Learn to see quality from the customer's perspective and eliminate non-value-added steps from your work processes.
Enhance your management and leadership skills by applying Lean principles to drive continuous improvement in your organization.
Increase your career prospects with Lean Management certification, opening doors to opportunities in various industries.
Gain confidence in leading Lean initiatives, making you a valuable asset in any organization focused on process improvement and operational excellence.

Course content

6 sections • 31 lectures • 2h 35m total length

Welcome1:41
Apply lean principles beyond manufacturing to improve any process, using five basic principles, value added versus non-value added activities, waste types, and a healthcare case study.
Introduction6:56
Explore lean origins in Japan with the Toyota Production System and see its wide applications. Learn to simplify processes, reduce waste, cut lead times, and empower employees.
Quality Gurus Inc Certificate, Digital Badge, PMI PDUs, SHRM PDCs (Optional)3:05
DOWNLOAD COURSE SLIDES0:02
Five Lean Principles6:28
Identify value from the customer and map the value stream to understand information and material flows, then create flow, implement pull, and seek perfection to reduce waste.
Benefits of Lean5:01
Explore the benefits of lean, including waste reduction, improved quality and customer satisfaction, reduced inventory, reduced cycle time, flexibility in service, a safe workplace environment, and improved employee morale.
Lean vs. Six Sigma5:24
Lean reduces waste and cycle time through five principles and value stream flow, while Six Sigma lowers variation and defects with DMAIC and a 3.4 defects per million opportunities target.
What Lean is Not?4:06
Apply lean as a growth strategy across any industry, delivering value to customers without interruptions and not simply reducing waste or cutting staff.
Section 1 Quiz

What is Value?4:37
Identify value from the customer's needs, map the value stream to distinguish value-added from non-value-added activities, and define value as benefits minus cost, guiding the value proposition.
Value Added vs Non-value Added - Part 17:35
Define value as benefit minus cost; value added work transforms product or information and is done right first time, unlike non-value added activities or non-value added but essential work.
Value Added vs Non-value Added - Part 24:34
Identify value added, non-value added, and non-value added but essential activities using a 2 by 2 matrix and flowcharts, then optimize or eliminate waste to streamline processes.
Section 2 Quiz

Introduction to Waste2:50
Identify waste in processes and learn how value-added versus non-value-added activities, including essential non-value-added tasks, drive lean waste reduction for greater efficiency and profitability.
Three Categories of Wastes5:53
Explore the three waste categories: muda, mura, and muri, and how muda splits into type 1 and type 2, with a preview of eight mudas (TIM WOODS) to eliminate non-value added work.
Eight Types of Wastes - TIM WOODS2:13
identify the eight wastes in tim woods—transportation, inventory, motion, wait time, over processing, over production, defects, and underutilized staff—and learn to spot these non value-added activities in your operations.
Transportation Waste4:34
Explore transportation waste as part of TIM WOODS, identifying unnecessary movement of people or products across manufacturing, office, hospital, and service environments with practical examples.
Inventory Waste7:57
Identify how inventory waste hides defects and ties up money by examining raw materials, work-in-progress, and finished goods in manufacturing and office data storage, and consider just-in-time to optimize stock.
Motion Waste5:46
Master motion waste as the unnecessary movement within a process, differentiate it from transportation waste, and apply manufacturing and non-manufacturing examples to identify and eliminate inefficiencies.
Waiting Waste4:55
Explore waiting waste, the fourth TIM WOODS category, with manufacturing and non-manufacturing examples of wait times caused by batch processing, equipment or staff delays, approvals, and data or test results.
Overprocessing Waste4:06
Identify over-processing as waste when features exceed customer demand, illustrated by extra car part finishing, excessive document formatting, audits, and multiple approvals, linked to the Kano indifference category.
Overproduction Waste4:25
Identify overproduction waste by producing more than needed, creating excessive inventory, or premature output. See office and hospital examples, from extra report copies to too many KPIs and beds.
Defects Waste3:37
Identify defects as a major waste in TIM WOODS, from dimensional and finishing defects to software bugs and wrong diagnoses, and apply corrective actions to prevent rework and scrap.
Skills - Under Utilization4:42
Explore the eighth waste, underutilization of staff in TIM WOODS, and apply Muda, Mura, and Muri concepts to empower teams and reduce waste.
Waste Walk5:38
Learn to conduct a waste walk to identify waste in processes, use process flow diagrams, TIM WOODS waste types, and map findings with flow charts and value stream maps.
Section 3 Quiz

Flow Chart5:19
Learn process mapping with flow charts, exploring symbols, decisions, and swim-lane cross-functional flowcharts, and preview value stream mapping for manufacturing applications.
Value Stream Map7:24
Explore the value stream map, separating material and information flow, and apply lean principles - identify value, map the value stream, create flow, pull, and seek perfection.
Section 4 Quiz

A Quick Review of the First Four Sections4:43
Recap the lean principles—identify value, map the value stream, create flow, pull, seek perfection—and value-added versus non-value-added activities and TIM WOODS wastes.
Reviewing an Existing Process (Tips)9:20
Review a flowchart to identify customer pain points, tim woods wastes, bottlenecks, and lead-time improvements. Apply the aces framework—automate, consolidation, eliminate, simplify—to drive continuous lean improvements.
A Case Study9:08
Review a lean case study that uses a five-swimlane patient, doctor, lab process to show how automation, consolidation, and multi-skilling reduce waste and wait times.
Using Draw.io to Create a Flow Chart4:42
Learn to create flowcharts and swimlane diagrams for lean management using draw.io, a free tool, with step-by-step guidance for non-manufacturing environments from start to save and share.
Various Lean Tools and the Course Conclusion6:58
Explore lean management in non-manufacturing contexts by applying tools like 5s, poka yoke, kanban, and kaizen to streamline processes, visualize work, and boost customer satisfaction.
Section 5 Quiz

Requirements

No prior experience or knowledge is expected

Description

Note: Students who complete this course can apply for the certification exam by Quality Gurus Inc. and achieve the Verified Certification from Quality Gurus Inc. It is optional, and there is no separate fee for it. Quality Gurus Inc. is the Authorized Training Partner (ATP # 6034) of the Project Management Institute (PMI®) and the official Recertification Partner of the Society for Human Resource Management (SHRM®)

The verified certification from Quality Gurus Inc. provides you with 2.5 pre-approved PMI PDUs and 2.5 SHRM PDCs at no additional cost to you.

This course is accredited by The CPD Group (UK). You are eligible to claim 3.0 CPDs for this course (Accreditation# 1016436)

Lean Management originated in the manufacturing environment. It has been widely used worldwide to reduce waste in production and provide value to customers.

Lean management is equally applicable to non-manufacturing environments. Some of the non-manufacturing sectors where the lean has been successfully implemented include:

Service industry
Software industry
Healthcare industry
Finance industry
Product engineering
Travel and Entertainment
and many other industries

This course will help you to:

Understand what Lean is and what it is not;
What are the benefits of implementing Lean;
The difference in the process improvement approaches using Lean and Six Sigma;
Gain a deeper understanding of the five basic lean principles;
Apply lean principles to non-manufacturing processes;
Understand quality from the customer's perspective and avoid non-value-added steps from the work processes
Understand the difference between Muda, Mura and Muri;
Develop strategies to avoid the eight wastes of lean (TIM WOODS - Transportation, Inventory, Motion, Waiting, Overprocessing, Overproduction, Defects, Underutilized skills)
Draw a Flow Chart or a Value Stream Map to understand the process
Improve your management and leadership skills;

A case study will help you consolidate all the learning you gained from this course.

The course has been kept practical so you can easily implement these principles in your work area. It also provides the templates needed to improve a process. These include a template for the waste walk and a sample copy of the swim lane flow chart (as part of the case study).

Who this course is for:

Process Improvement Professionals
Quality Managers
Quality Professionals
Management Professionals

Certified Lean Management:The Basics and Beyond | Accredited

What you'll learn

Explore related topics

Course content

Introduction8 lectures • 33min

Value Added vs. Non-Value Added Activities3 lectures • 17min

Identifying Waste (Waste Sensitization)12 lectures • 57min

Flow Diagrams2 lectures • 13min

Case Study and Conclusion5 lectures • 35min

BONUS1 lecture • 1min

Requirements

Description

Who this course is for: