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Leading with Business Metrics
Rating: 4.6 out of 5(3,614 ratings)
7,020 students

Leading with Business Metrics

Understanding and Using Key Performance Indicators (KPI's) to Steer Your Organization
Last updated 5/2026
English

What you'll learn

  • The purpose of business metrics
  • How Key Performance Indicators (KPI's) monitor your organization's performance
  • Basic business definitions
  • Common business problems that can be monitors with business metrics
  • Typical manufacturing organizational structure
  • Examples of business metrics from 6 majors areas of manufacturing
  • Examples of KPI "dashboards"
  • Downloadable Excel worksheets that you can adapt to your own organization

Course content

1 section22 lectures1h 53m total length
  • Introduction to the Course6:19
  • Introduction to Business Objectives3:00
  • Business Problems3:06
  • Basic Business Definitions1:57
  • The Top Line and the Bottom Line2:35
  • The Manufacturing Organization4:58
  • Downloadable Slides0:45
  • Case Study2:06
  • Understanding Business Metrics5:11
  • Select Corporate Level Examples, Pt 17:35
  • Select Corporate Level Examples, Pt 29:57
  • A Method to Manage Performance1:17
  • Excel Spreadsheets, Downloadable Resource2:43
  • Select Dashboards, Top Management7:55
  • Select Dashboards, Purchasing8:51
  • Select Dashboards, Operations6:31
  • Select Dashboards, Plant Management8:02
  • Select Dashboards, Materials Management8:12
  • Select Dashboards, Quality Management9:46
  • Closing Thoughts and References2:18
  • Conclusion to the Course1:50
  • Bonus Lecture8:59

Requirements

  • Basic knowledge of manufacturing
  • Basic knowledge of Microsoft Excel

Description

"If you can’t measure it, you can’t improve it." – Peter Drucker

Manufacturing and quality professionals are used to measuring the parts and products they produce—but what about the processes around them? All too often, key management and business processes go unmeasured, leaving valuable opportunities for improvement on the table.

Leading with Business Metrics is your step-by-step guide to developing a simple, effective system for tracking and improving your organization’s performance. By measuring your business processes, you’ll uncover actionable insights that drive real improvement.

In this course, you’ll learn how to:

  • Understand core business objectives and terminology

  • Navigate a typical manufacturing organizational structure

  • Identify critical business metrics across six key areas:
    Top Management, Purchasing, Operations, Plant Management, Materials, and Quality

  • Formulate and chart Key Performance Indicators (KPIs) using Microsoft Excel (Excel templates included)

  • Build clear, user-friendly dashboards to monitor your metrics over time

  • Apply your learning through a hands-on case study with real-world calculations

Whether you're a frontline supervisor, quality engineer, or plant manager, this course will help you understand your business more deeply—and lead it toward measurable, lasting results.

Enroll today and get:

  • Expert instruction from a seasoned manufacturing management professional

  • Lifetime access to all videos and downloadable resources

  • Direct messaging access to the instructor through the Udemy platform

This course delivers high-impact value at a price anyone can afford. You have nothing to lose—and only insight to gain.

Sign up now and start leading with metrics.

Who this course is for:

  • Production Supervisors, Operations Supervisors, Quality Supervisors, Team Leaders, Shift Leaders, and Line Leaders
  • Manufacturing Engineers, Process Engineers, Industrial Engineers, Continuous Improvement Specialists, Lean Coordinators, Operations Analysts, Plant Engineers, and Maintenance Managers
  • Quality Engineers, Supplier Quality Engineers, Quality Managers, Quality Technicians, Compliance Coordinators, and Metrology Specialists
  • Plant Managers, Operations Managers, Production Managers, Supply Chain Managers, Purchasing Managers, Materials Managers, and Logistics Managers
  • Program Managers, Project Engineers, Business Analysts, Technical Sales Managers, Product Managers, ERP/Manufacturing Systems Specialists, and Kaizen or TPM Facilitators
  • Professionals transitioning into leadership roles, those responsible for building or reporting KPIs, and anyone involved in performance improvement initiatives