Leading Gen Z
What you'll learn
- Who Gen Z is
- What Gen Z wants from their work
- What Gen Z wants from their leaders
- What leaders want from their Gen Z workers
- How to keep Gen Z motivated
- How to ask for and offer feedback
- How to gain Gen Z’s trust and respect
- How to promote Gen Z career development
- How to take care of yourself while taking care of Gen Z
- No experience needed
In today's rapidly evolving workplace, understanding and effectively leading the newest generation, Gen Z, is critical for organizational success. This comprehensive course, "Leading Gen Z," equips leaders and managers with the knowledge, strategies, and skills to harness the potential of Gen Z employees and create harmonious, high-performing, multi-generational teams.
Part 1: Welcome to Leading Gen Z
Get introduced to the course and the experts who will guide you.
Part 2: Foundations
Explore the key characteristics and expectations of Gen Z. Learn to avoid common misconceptions and discover what Gen Z wants from both their workplace and their leaders.
Part 3: Keeping Gen Z Motivated
Uncover effective methods for motivating Gen Z employees, aligning them with company values, and recognizing their contributions to foster engagement and commitment.
Part 4: Gaining Gen Z's Respect
Establish a climate of trust, empathy, and open communication. Learn how to address mental health issues and create a respectful, inclusive environment.
Part 5: Promoting Gen Z's Professional and Personal Growth
Discover how to provide timely feedback, offer autonomy, and guide Gen Z employees through their careers. Explore job crafting to help them find fulfillment in their roles.
Part 6: Wrap Up and Next Steps
Learn strategies for self-care while managing Gen Z teams and conclude the course with a comprehensive understanding of Gen Z leadership.
By the end of this course, you will be well-prepared to lead, motivate, and support Gen Z employees, fostering a work environment that encourages growth, innovation, and collaboration across all generations. Join us on this journey to lead Gen Z with confidence and competence in the modern workplace.
Who this course is for:
- Managers of Gen Z
- Gen Z employees
- Anyone who wants to improve intergenerational relationships at work
I’m an instructor of Management Communication at the Wharton School of The University of Pennsylvania, and I partner with both Columbia Business School and Duke Corporate Education as a speaker and coach for their custom leadership development programs. I have also served as a Visiting Professor of Executive Communications at the Beijing International MBA Program at Peking University, China, where I prepared senior leaders from around the world to communicate more effectively in a growing global marketplace.
As a regular columnist on leadership and communication for Harvard Business Review, Inc., Psychology Today, Fast Company and more, I focus on sharing practical, research-based approaches to common workplace challenges.
I consult for companies including Amazon, BlackRock, Bloomberg, KraftHeinz, PepsiCo, and The United States Army.
I combine my background in cognitive and social psychology, leadership coaching, presentation skills, appreciative inquiry, and, perhaps most importantly, improvisational and stand-up comedy, to help leaders and teams think on their feet and make thoughtful decisions about their impact. I believe that the most successful leaders are those who balance professional credibility with personal authenticity, combining their deep expertise with transparency about where they need to grow.
I am the mom of twins Jake and Sophie, the wife of a fellow leadership coach, Michael, and the favorite human of our rescue dog Nash.
I launched my career as a professional speaker and writer at the age of 18. My first paid speaking engagements were speaking with kids and teens about my personal experience with mental illness. Very quickly, that led to speaking engagements supporting parents, teachers, and other adults with how to help young people talk about mental health.
By the age of 21, I had written and published three best-selling books, recorded a TEDx Talk, keynoted for conferences of over 1,000 people, and worked with groups in organizations of up to 44,000 people, all while being a full-time undergraduate student at Duke University. In my Senior year of college, I completed certification as an authentic leadership coach.
Upon graduating from Duke in 2023 with a Bachelor’s degree in Psychology, I launched my own business that leverages my own experience as a Gen Zer and my understanding of intergenerational dynamics to partner with leaders and organizations to successfully bridge the communication gaps that exist in the workplace due to generational differences and values.
I have worked with organizations including Netflix, Audible, Target, Nielsen, and The U.S. Department of Homeland Security.
Most importantly, I take full responsibility and credit for encouraging the rescue of our family dog, Nash.