
Welcome to Leading Effective One-on-One Meetings
We look forward to working with you.
Your trainers are Dr Mike Clayton, supported by Felicity Dwyer.
Please do download our two primary course resources:
Both of these are PDF files.
We recommend you download and print them, so you can follow along with the course, and complete your exercises.
One-on-One Meetings are an essential pat of management and leadership.
We'll look at how they fit into Mike's 'four essentials' of team leadership.
Felicity takes you through some of the most compelling reasons why you may want to host a One-on-One meeting.
Meetings are conversations. In this video, Mike will take you through the five types of conversation, and explain why one of them has no value.
In your first activity (Page 2 of your Exercises workbook), we ask you to review the meetings you often attend, and identify what types of conversations typically take place in each.
Getting your One-on-One meetings right starts with the planning.
Here, Mike will show you what you need to think about.
To get the best from your One-on-One meetings, you need to prepare well. Felicity tells you some of the things to cover.
Keep you One-on-One meeting agenda simple, and build it out of conversations.
In your second activity (Page 3 of your Exercises workbook), we ask you to plan your next One-on-One meeting.
In your third activity (Page 4 of your Exercises workbook), we suggest you prepare an agenda for your next One-on-One meeting.
In this video, Mike describes the five stages of a One-on-One meeting.
It pays to think about the layout of the room and furniture for your One-on-One meeting.
It helps make you both comfortable, and hence make your meeting effective.
For an effective One-on-One meeting, you need to be in rapport with one-another. Felicity describes how.
Unfortunately, there are frequent news items in many countries that leave some managers concerned about One-on-One meetings with a colleague of the opposite gender. Felicity introduces this tricky topic.
Mike discusses Male-Female One-on-One meetings, from a man's perspective.
Felicity discusses Male-Female One-on-One meetings, from a woman's perspective.
A critical skill for an effective One-on-One meeting is your ability to ask good questions.
Mike takes you through the different types, and when to use (or avoid) each.
To lead effective One-on-One meetings, you need to become a skilled listener.
Felicity describes what this means and how to do it.
In your fourth activity (Page 5 of your Exercises workbook), we invite you to carry a self-assessment of your One-on-One meeting skills.
Staff-focused One-on-One Meetings
Mike takes you through:
Checkpoint (or Status) Meetings
Mike takes you through:
Informal Feedback Meetings
Felicity takes you through:
Formal Appraisal Meetings
Mike takes you through:
Felicity takes you through:
Coaching Meetings
Mike takes you through:
Mentoring Meetings
Felicity takes you through:
Mike takes you through:
In your fifth activity (Page 8 of your Exercises workbook), we invite you to carry a self-assessment of your confidence in different types of One-on-One meeting.
Mike wraps up your course with some last thoughts on leading effective One-on-One meetings.
In your final activity (Page 13 of your Exercises workbook), we invite you to reflect on what you have learned about leading an effective One-on-One meeting.
Do you need to lead one-on-one meetings in your workplace?
If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time.
One-on-One Meetings Serve Many Purposes
They may be for
Goal setting
Performance review – formal and informal
Tasking and progress monitoring
Briefing
Problem-solving and addressing issues
Care and support
Guidance
Coaching or mentoring
Performance feedback
…Even reprimands
But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training.
So, in this course, we’ll cover:
The different types of one-on-one meeting
Planning and preparing your meeting
Putting together an effective agenda
How to build rapport
How men and women each perceive a mixed meeting – with advice for each
How to listen well
Questioning skills
How to adapt to the range of meeting types you’ll need as a manager, project manager, or team leader.
As a result, you’ll be able to:
Select the most effective style for your one-on-one meeting
Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need
Lead a meeting that flows naturally
Choose the most suitable room layout for your meeting
Build and strengthen professional rapport with the other person
Avoid the traps of the male-female one-on-one dynamic
Listen deeply, and ask insightful questions
Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands.
Prior Experience
The only prior experience you need is some exposure to organizational life.
However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on..
Who is this course for?
Supervisors who need to guide and support colleagues
Managers who need to set expectations, and monitor performance
Professionals who need to meet with other professionals and workplace contacts
Leaders who want to coach, mentor, and give feedback to colleagues
... anyone in the world of work who has to take the lead in a one-on-one meeting
Your Tutor: Dr Mike Clayton
Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with many different types of one-on-one meetings with staff, and with clients. But more important, as a senior representative of his firm and a program leader, he needed to get those meetings right.
Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing one-on-one meetings.
Mike is supported by Felicity Dwyer
Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK.
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