CPD-Certified Leadership & Management Course

Start your journey by exploring a key question: Are management and leadership hostile forces or complementary sides of the same coin? In this video, Dr. George Ivaniashvili-Orbeliani challenges the devaluation of management, showing how it’s leadership-driven and essential for success, and explains why both skill sets are crucial for achieving organizational goals in today’s fast-paced world. Download the Section 1 Course Manual below to follow along with the lectures and activities in this section

Learn how contemporary management approaches—like the contingency view, systems perspective, and Theory Z—blend with leadership through the Blake and Mouton Managerial Grid. Explore how this model identifies leadership styles based on concern for people and production, helping you understand the balance needed for effective management and leadership. Don't forget to take Leadership Self Assessment Questionnaire attached below!

Discover the key differences between management and leadership through iconic examples like Steve Jobs and Tim Cook at Apple, and Winston Churchill in politics. Learn how leadership inspires and drives change while management ensures stability and efficiency, and why both roles are essential for success.

What truly defines a leader? In this video, explore key leadership theories from the Great Man and Trait Theories to Contingency, Situational, Behavioral, Transactional, and Transformational approaches and discoverhow they reveal the multifaceted nature of leadership as a journey of inspiration, adaptation, and growth.

Discover the management process and its five core functions—planning, organizing, leading, staffing, and controlling and learn how they help achieve organizational goals efficiently. Understand the complementary roles of management and leadership in driving success through effective resource use and team motivation. Download the Section 2 Course Manual below to follow along with the lectures and activities in this section.

See the five functions of management in action through real-world case studies, including a restaurant manager planning expansion, a software team organizing tasks, and a retail manager controlling sales targets. Understand how planning, organizing, staffing, leading, and controlling drive success in diverse organizational scenarios.

Explore the different levels of management top, middle, and low and their roles in achieving organizational goals. Learn how efficiency (doing things right) and effectiveness (doing the right things) complement each other to drive performance and set the stage for effective goal-setting.

Explore the VUCA environment’s challenges for managers, from rapid change to poor team synergy. Learn why strategic thinking, effective communication, and leading change are crucial to overcoming these obstacles and driving success. Download the Section 3 Course Manual below to follow along with the lectures and activities in this section.

Learn to manage in a VUCA world by addressing volatility, uncertainty, complexity, and ambiguity with vision, understanding, clarity, and agility. Discover strategic thinking skills like vision creation, scenario planning, and decision-making to lead effectively.

Discover strategic leadership through Howard Schultz’s transformation of Starbucks. Learn to create a clear vision, make tough decisions, build strong teams, and adapt to change, driving long-term success in a dynamic business environment.

Explore how Netflix thrived in a VUCA environment by pivoting to streaming and embracing change. Learn to navigate volatility, uncertainty, complexity, and ambiguity with innovation, calculated risks, strategic planning, and adaptability.

Learn to master SWOT and TOWS Analysis to plan strategically. Identify strengths, weaknesses, opportunities, and threats, then develop actionable strategies using the TOWS Matrix, with insights from a practical case study.

Discover the Leadership Competency Model and Pyramid of Leadership to understand the core skills and levels of effective leadership, setting the foundation for success in dynamic environments. Download the Section 4 Course Manual below to follow along with the lectures and activities.

Learn to use the Performance-Values Matrix to assess leadership fit, and explore the Hersey-Blanchard Situational Leadership Model and Fiedler’s Contingency Model to adapt your style effectively.

Explore Orbelani’s Pyramid of Leadership, a five-level model from self-leadership to change leadership, guiding you to lead with purpose and impact in dynamic environments.

Learn key motivation theories, including Maslow’s Hierarchy of Needs, McClelland’s Three Needs Theory, Reinforcement, Equity, and Expectancy Theories, and explore the Path-Goal Theory of leadership.

Explore Maslow’s Hierarchy of Needs, Herzberg’s Two Factor Theory, Vroom’s Expectancy Theory, and Deci and Ryan’s Self-Determination Theory to understand diverse motivational drivers.

Learn Alderfer’s ERG Theory, McGregor’s X and Y Theories, Mayo’s Motivation Theory, Taylor’s Motivation Theory, and Locke’s Goal-Setting Theory to complete your understanding of motivation

Discover how to lead teams effectively by understanding team development and effectiveness models. This video lecture covers Tuckman’s FSNP Model of team development, key characteristics of effective teams, and models like Katzenbach and Smith, LaFasto and Larson, T7, and Hackman. Learn how leadership drives team performance through these frameworks, setting the stage for successful team leadership. Engagement Prompt:As a leader, which stage of Tuckman’s model is your team in, and how can you guide them to the next stage?

Learn how to lead and build effective teams through the inspiring story of Sarah, a manager who transformed her struggling team. This video lecture explores leadership strategies such as setting clear goals, building trust, ensuring open communication, adapting to change, and fostering continuous learning—equipping you with the skills to inspire and motivate your team to achieve exceptional results. Which of Sarah’s leadership strategies (clear goals, trust, communication, adaptability, learning) can you implement this week to improve your team’s performance?

Enhance your team leadership by applying Patrick Lencioni’s Five Dysfunctions of a Team assessment. This text-based lecture provides the 15-question assessment as a downloadable PDF, guiding you through scoring and interpreting results to identify leadership challenges like lack of trust or inattention to results. Learn how to address dysfunctions with actionable strategies, connecting the assessment to the leadership models and strategies from previous lectures.

Explore the nature of organizational conflict in this video lecture. Learn what workplace conflict entails, its various forms, and how a moderate level of conflict can foster motivation, creativity, and innovation. Understand the role of leaders in managing conflict effectively to achieve positive outcomes and strengthen team relationships. Reflect on a recent conflict in your organization: What type of conflict was it (e.g., interpersonal, intragroup), and how did it impact your team?

Dive into the stages and factors of organizational conflict in this video lecture. Learn the five stages of conflict—Latent, Perceived, Felt, Manifest, and Aftermath—and understand key factors influencing conflict, such as communication problems, personality differences, and incompatible goals. Gain insights into how these elements shape workplace dynamics and conflict resolution. Identify a factor (e.g., communication problems, limited resources) that frequently causes conflict in your team. How can you address it as a leader?

Learn about the Thomas-Kilmann Conflict Model in this video lecture. Explore the five conflict-handling styles—Competing (Shark), Collaborating (Owl), Avoiding (Turtle), Accommodating (Teddy Bear), and Compromising (Fox)—and understand their strengths, weaknesses, and appropriate applications. Discover how assertiveness and cooperativeness shape these styles to help you manage conflict effectively. Which Thomas-Kilmann conflict-handling style do you most often use (e.g., Collaborating, Avoiding), and how has it worked for you in past conflicts?

Discover conflict resolution methods and reflect on your conflict management style in this lecture. The video explores direct intervention, negotiation, and mediation as effective strategies to resolve conflict, with real-world examples. Then, complete a downloadable reflection exercise inspired by the Thomas-Kilmann framework to evaluate your approach to conflict. For the official Thomas-Kilmann Conflict Mode Instrument test, links to authorized resources are provided.

Discover the foundations of transformational leadership and organizational change in this video lecture. Learn what transformational leadership entails, its role in inspiring innovation, and how it drives organizational change through shifts in people, processes, and technology. The course manual, attached below, provides additional insights into these concepts. How do you see transformational leadership applying to change in your organization? Download the course manual for Section 8: Transformational Leadership for Navigating Change. It includes additional insights into leadership strategies and change processes to support your learning."

Learn the leadership role in the continuing change process in this video lecture. Understand how transformational leaders navigate change using the Four I’s (Individualized Consideration, Intellectual Stimulation, Inspirational Motivation, Idealized Influence), identify key traits, and explore a process for leading change effectively. Discover change strategies (Force-Coercion, Rational Persuasion, Shared Power), targets for organizational change (culture, leadership, vision, etc.), and the roles of a change manager (Director, Navigator, Caretaker, etc.). Refer to the course manual (attached to Lecture 1) for more strategies on leading change. What’s one priority you’d set for your development as a leader of change, and why?

Explore transformational leadership in practice through the example of Alan Mulally at Ford Motor Company. Learn how he inspired change with a shared vision, transparency, and cultural transformation. Understand the key lessons of creating a shared vision, promoting collaboration, and transforming culture to lead change effectively. Refer to the course manual (attached to Lecture 1) for more examples of transformational leadership. How can you apply the lessons from Alan Mulally’s leadership at Ford to your organization?

Explore foundational change management models in this video lecture. Learn Lewin’s Three-Stage Model and Force Field Analysis, Kotter’s 8-Step Model, McKinsey 7-S Framework, and the Competing Values Framework to understand and lead organizational change effectively. The course manual, attached below, provides additional insights into these models. Which change model resonates most with your experience, and why? Download the course manual for Section 9: Organizational Change Theory and Best-Supported Change Management Models. It includes additional insights into change models and strategies to support your learning.

Dive into a real-world example of organizational change with IBM’s transformation from hardware to software and services under Lou Gerstner. Learn key lessons on the importance of vision, risk-taking, perseverance, and cultural change in achieving successful change outcomes. Refer to the course manual (attached to Lecture 1) for more case studies on change. How can you apply IBM’s change lessons to your organization?