Leadership in Emergency Management
4.1 (14 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
56 students enrolled

Leadership in Emergency Management

Skills for Chief Wardens in places of public assembly
4.1 (14 ratings)
Course Ratings are calculated from individual students’ ratings and a variety of other signals, like age of rating and reliability, to ensure that they reflect course quality fairly and accurately.
56 students enrolled
Last updated 1/2019
English [Auto-generated]
Current price: $27.99 Original price: $39.99 Discount: 30% off
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This course includes
  • 2 hours on-demand video
  • 6 articles
  • 6 downloadable resources
  • 1 Practice Test
  • Full lifetime access
  • Access on mobile and TV
  • Certificate of Completion
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What you'll learn
  • What an emergency control organisation is and what it does
  • How to lead an organisation in an emergency situation
  • Decide on evacuation choices in response to an emergency and work with emergency services
  • Leadership
  • Create emergency procedures
  • Be able to understand key concepts
  • Be willing to add to learning by using the additional resources provided

Leadership in Emergency Management is one of three courses we have available covering emergency management in places of public assembly or venues as we refer to them.

This course has been written for people working in a venue who want to understand more about emergency planning and to improve their skills in this area.  Whilst aimed at entertainment venues and places of public assembly this course also provides information that can absolutely be applied for those people who have planning responsibilities in other types of facilities.  We are currently working on a course for general facilities so please get in contact if you would like a notification for when that course is ready.

The other courses that make up the suite of emergency management covers the three levels of planning (emergency planning), leading (this course) and participating (emergency management) an emergency situation.

This course is presented in six sections - the first section is the introduction and details why you should take this course, the last section includes a farewell and the assessment.  The other sections cover Potential Emergencies for Venues where we present on a number of scenarios that are most likely to occur in entertainment venues and what you as a chief warden need to understand to plan and prepare for an emergency.

Section three is all about the emergency control organisation - you might call it something else in your part of the world but this is the part of the organisation that respond to emergencies.  Understanding how this organisation works will help you understand your role and responsibility in an emergency.

Section four helps us understand the key considerations for our emergency response procedures and is a good place to start if you think your organisation has gaps in these procedures.

The final learning section is dedicated to improving your chief warden skills and identifying who will make a good chief warden.  It includes leadership and communication in emergencies, being calm under pressure and how to improve your situational awareness and finally we give you some practice in making decisions during an emergency.

Emergencies in venues can and do happen and the more prepared you are the more able you will be able to make decisions in what will be an extremely stressful and difficult time.  We use our combine learnings from years in the venue management industry and our experience in real life emergency situations to provide you with the knowledge and skills to set you up for success! 

Who this course is for:
  • Anyone with a responsibility to lead and emergency within a venue or facility
  • People looking to develop leadership and communication skills in an emergency situation
Course content
Expand all 29 lectures 02:12:02
+ Introduction
4 lectures 12:11

Welcome to Emergency Management for Venue Chief Wardens.  Some notes before you start...

Choose your speed

You can choose the speed at which you watch the videos - speed us up or slow us down according to your own preference.  


Some lectures have additional resources so make sure you have a look at these too.

Choose how and when you complete the course

The course is set in a logical order, and you can move through it via the dashboard or at each lecture using the menu key.  The course page will show you what topics you have completed but you can always go back and re-listen to consolidate your learning.

You also don't need to complete the course in one sitting, feel free to come and go as it suits your learning style and other commitments.

If you have any questions or problems, contact me at lisa@onboardtraining.com.au or Julie at Julie@onboardtraining.com.au


Chief Warden - Person with internal responsibilities of managing response to an an emergency.

Emergency Control Organisation (ECO) - A person or persons appointed by the emergency planning committee to direct and control the implementation of the facility's emergency response procedures that is the Chief Warden/s, Area Wardens and Wardens.

Warden - A person or persons appointed by the emergency planning committee to direct and control the implementation of the facility's emergency response procedures.

Emergency Planning Committee (EPC) - Persons responsible for the documentation and maintenance of an emergency plan, including allocation of response responsibilities, training and drill.

Preview 03:20
Article: Code Red - What You Don't Learn in a Text Book
+ Emergency Plans and Response Procedures
8 lectures 43:37
Medical Emergency
Adverse Weather

Bomb threats can be real or a hoax, in this lecture we learn that either way they need to be managed well.


White Level Search - An inspection by staff of their respective area for any articles that are unusual, suspicious or unable to be accounted.

Internal Threats, Visitor Access & Bomb Threats


Improvised Explosive Device - A device of any size or shape, which can look obvious or be camouflaged, may vary in its sophistication, and may not necessarily explode (i.e. incendiaries, toxic/noxious substances, sharps, animals/reptiles). May be referred to as an improvised explosive device (IED).

Suspect Items
Active Shooter

Our aim is to have our venues full, this brings inherent risks of crowd related emergencies, in this lecture learn how to minimise the risks by good planning.

Crowd-related Emergencies
+ Emergency Control Organisation
2 lectures 07:40
All things Emergency Control Organisation
Emergency Operations Centres
+ Key Considerations for our Emergency Response Procedures.
6 lectures 22:54
Section Introduction and event procedures
Notification, Communication, Control

In this lecture we cover a lot of subjects - notification, communication, communication equipment, control and coordination, emergency response equipment, evacuation and evacuation options and routes and finally the designated assembly areas.


Emergency Warning and Intercommunication System - Alarm system to notify occupants of the need to evacuate. May have up to 3 phases (sounds), warning, evacuate and Return

Fire Indicator Panel - The controlling component of a fire alarm System. The panel receives information from environmental sensors designed to detect changes associated with fire, monitors their operational integrity and provides for automatic control of equipment, and transmission of information necessary to prepare the facility for fire based on a predetermined sequence.

Emergency Response Equipment and Evacuation
Human Behaviour in Emergency Situations


Personal Emergency Evacuation Plan (PEEP) - An individualized emergency plan designed for an occupant with a disability who may need assistance during an emergency.

Lifts and Escalators, Media, People with Disabilities
Personal Affects, Traffic Management, Security, Emergency Colour Codes, Recovery
+ Chief Warden Skills
7 lectures 44:10
How do you perform under pressure?
Un-ness, Making Decisions Under Pressure
Chief Warden - Who Should we Choose?
How to Improve Situational Awareness
Recognition Primed Decision Making

In this lecture we talk about the decision to return and then we get into some Tactical Decision Games - as the clock ticks down you will hear some extra information so keep listening, try and get some one to complete the TDG with you, as brainstorming and discussion is the key to great TGDs.

Decision to Return, Tactical Decision Games, Drills & Exercises
+ Wrap Up
1 lecture 01:23

Complete the Assessment to obtain a Onboard Training Certificate.

Test your knowledge
20 questions
+ Bonus Lecture
1 lecture 00:05
Bonus Lecture - Student Special